We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express New York City Times Square

3.0 of 5
343 West 39th Street, New York City, NY 10018 (Garment District)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Express New York City Times Square
Ranked #150 of 435 hotels in New York City
See lowest price for your stay*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Travelocity HIExpress.com
and 10 more sites!
Traveller Reviews
Room Prices
Write a Review

841 reviews from our community

Traveller rating
    287
    373
    123
    36
    22
See reviews for
Families
241
 
Couples
194
 
Solo
43
 
Business
87
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Aberdeen, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 18 May 2013 NEW

We had payed extra for my aunt to stay in the room with me and my mum, therefore expected a larger room. The room was far too small for 3 adults, there was no space for 3 suitcases no matter with people in the room. Beds were comfortable thankfully, and rooms were clean. Service staff were polite but not helpful... More

Was this review helpful? Yes
See 3 more reviews by Fionalori for New York City
Beverley, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2013 NEW

Stayed for four nights with my daughter. At first glance the room looked a bit tired but was in fact fine - air conditioning, comfortable beds, good bathroom with really nice thick white towels, hairdryer and complimentary toiletries. Breakfast was a bit chaotic - they could do with a bigger room - but the food was good and plenty of... More

Was this review helpful? Yes
Halifax, Nova Scotia
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

This hotel was on our short list and when checking the address on Expedia, I noticed Expedia had a sale on and the hotel was 40% off. That decided things. We booked a King room for just over $200 but paid a little more for Free Cancellation. It was prepaid but worth a little more just in case anything happened.... More

Was this review helpful? Yes
See 2 more reviews by tvordlj for New York City
Oxford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 16 May 2013 NEW

My friend and I stayed at the Holiday Inn Express for 4 nights from 9th - 12th May. The hotel is clean and comfortable and the room does what it needs to do. We went down for breakfast the first morning and the room was absolutely packed. It is a 'buffet' style breakfast and if i am honest i didn't... More

Was this review helpful? Yes
See 7 more reviews by Megan P for New York City
Austin, Texas
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 May 2013

The rooms were tiny but view was good. The staff was very friendly and knowledgeable, we didn't stay too long in our room as it is NY. It is nicely located and a good deal for the price. It was a short trip, if it were any longer I would have wanted a bigger room and hotel.

Was this review helpful? Yes
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review
12 May 2013

Dear Nikko_Traveler, Thank you so much for staying with us and for taking the time to share your feedback with the Trip Advisor community. It’s great to see that our location was convenient for your activities and that you feel you received a good value. We hope to be your hotel of choice for future trips to NYC and look... More

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 8 May 2013

I stayed my first night in New York at the Waldorf Astoria. I had a much better time at the Holiday Inn. The staff was absolutely incredible!! The hotel is clean, rooms are large enough, the bed is comfortable, breakfast was so much more than a continental breakfast. I would stay here again and again!

Was this review helpful? Yes
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review
10 May 2013

DearThom S, Wow! We really enjoyed reading your review and are humbled by your feedback. We truly appreciate you taking the time to share your comments with other travelers and we hope they will benefit from your review. We cannot express how honored we are to be compared to the Waldorf. It goes to show that what we may lack... More

Georgia, US
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 May 2013

We were stranded in this hotel during Hurricane Sandy. (We had to move to another hotel after a few days because the Holiday Inn was full.) The staff did a great job of handling all the stranded travelers as best they could, even when they were barely staffed because people couldn't get in to work! We were very appreciative of... More

Was this review helpful? Yes
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review
10 May 2013

DearBlueYonderGal, Thank you very much for taking the time to review your stay with us! We truly appreciate your loyalty to IHG and thank you for being a dedicated Priority Club member with us! We're sorry to hear your stay was affected by the hurricane but we appreciate you sticking it out with us and for being so understanding during... More

Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2013

This hotel is in a great location and the rooms are larger than what you would usually get in New York. The hotel is close to Times Square, and the Port. The staff are friendly and there is a free laundry for guests to use.

Was this review helpful? Yes
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review
10 May 2013

Dear cutebear, Thanks for stopping by to review our hotel! We truly appreciate you choosing our property over the countless others in NYC. We couldn't be more pleased with your feedback and are excited to see we were able to exceed your expectations. Please come back and see us next time you're in New York as we'd love to have... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 May 2013

Hotel was clean ,old but clean!! Great breakfast ,and the best staff ever !! They could not do enough for you!!! Anything we wanted was given right away!! They helped setting up tours and gave us maps for every place we wanted!! We stayed on the 24th floor facing the front of hotel so view was good!! Location was perfect... More

Was this review helpful? Yes 1
See 4 more reviews by Cindy C for New York City
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review
10 May 2013

Dear Cindy C, Thanks so much for the great review of our hotel! It was our sincere pleasure to serve you and we are thrilled to see you enjoyed your stay. We would be honored to be your hotel of choice for future visits to New York and look forward to you return. We appreciate your kind feedback and wish... More

Washington, DC
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 5 May 2013

I booked this hotel off Priceline and was pleasantly surprised. The location is quite convenient. The hotel is on West 39th Street, between 8th and 9th Avenues. So, it is just a short walk from Times Square and the Port Authority bus terminal. The lobby is small and can get crowded during peak check-in and check-out time. As others have... More

Was this review helpful? Yes 1
See 6 more reviews by govt_traveler for New York City
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review
10 May 2013

Dear govt_traveler, Thank you so much for taking the time to share your feedback about your recent stay with us! We are delighted to see we were able to exceed your expectations. We apologize for any inconveniences you may have experienced as a result of our elevators or lobby, but we appreciate your patience and understanding. We truly hope to... More

 
 
 
Holiday Inn Midtown / 57th St
Great value on a similar hotel
New York City, NY
3.5 of 5 stars 1,754 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in New York City
Trendy
Distrikt Hotel
Distrikt Hotel 4.5 of 5 stars 2,186 reviews
Family-friendly
Casablanca Hotel Times Square
Casablanca Hotel Times Square 4.5 of 5 stars 2,591 reviews
Romantic
The Westin New York at Times Square
The Westin New York at Times Squ... 4.0 of 5 stars 3,215 reviews
Luxury
TRYP by Wyndham Times Square South
TRYP by Wyndham Times Square Sou... 4.5 of 5 stars 727 reviews
Show Prices ABS:HotelCheckRates-d1503474?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d113317?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d249712?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d2253206?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these New York City hotels
Holiday Inn Express New York Cit... 4.0 of 5 stars 539 reviews Holiday Inn Midtown / 57th St 3.5 of 5 stars 1,754 reviews Holiday Inn Express NYC - Madiso... 4.0 of 5 stars 832 reviews Holiday Inn NYC - Manhattan 6th ... 3.5 of 5 stars 496 reviews
Show Prices ABS:HotelCheckRates-d584986?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d93344?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d630950?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d673080?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 435 hotels in New York City, ranked by popularity

Been to Holiday Inn Express New York City Times Square? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travellers say

  • Very clean(58)
  • Free breakfast(50)
  • Few blocks(16)
  • Front desk staff(11)
  • Great location(10)
  • Rooms are small(10)
  • Would definitely stay(9)
  • Empire state building(7)
  • Penn Station(7)
  • Flat screen TV(7)

Additional Information about Holiday Inn Express New York City Times Square

Address: 343 West 39th Street, New York City, NY 10018
Phone Number:
Region: United States > New York > New York City > Garment District , Manhattan , Midtown
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Wheelchair access
Hotel Style:
#139 Family Hotels in New York City
#177 Business Hotels in New York City
Price range (per night): $272 - $445
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
New York City hotel offers location close to Times Square. Located in the middle of Manhattan, the Holiday Inn Express New York Times Square offers comfortable accommodations near New York s biggest attractions. With LaGuardia (LGA) and JFK International (JFK) both less than 15 minutes away, you'll find it easy getting to and from your destinations. Within walking distance of our Manhattan hotel, you can find a wealth of attractions. Just a block from our New York City hotel is Times Square and Broadway theatres. Other well known New York attractions such as the Empire State Building, Broadway and Central Park are within a few blocks of our hotel in Manhattan. Located near 42nd Street, our hotel is close to the main subway lines so you can get around the city easily. For the business traveler, there are many major New York business attractions located near our hotel in New York City. Major headquarters including Merrill Lynch, Legg Mason and Ernst & Young are all within walking distance of our New York City accommodations. With our convenient Manhattan location, you can make it on time to all your New York City meetings. Consider starting your day with one of our famous cinnamon rolls from the hot breakfast bar. Additionally, you can stay connected throughout your entire stay at our New York City hotel with free high-speed Internet access. Book your New York City room reservations now at our Manhattan hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, IHG, Priceline, Venere, Olotels, Otel, EasyToBook, Agoda, Expedia, Cheap Tickets, Hotels.com and HotelsClick so you can book your Holiday Inn Express New York City Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express New York City Times Square Hotel New York City

Owners: What's your side of the story?

If you own or manage Holiday Inn Express New York City Times Square, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Express New York City Times Square
See lowest price for your stay* (from Booking.com, Travelocity, HIExpress.com, and 10 more)
Enter dates 1 night 2 nights
Show Prices