W New York (New York City): See 2,236 Hotel Reviews and 346 Photos

Address: 541 Lexington Avenue, Between 49th St and 50th St, New York City, NY 10022

Phone Number:

Region: United States > New York > New York City

Amenities:

Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access

Hotel Style:

#74 Romantic Hotels in New York City

#129 Luxury Hotels in New York City

#243 Family Hotels in New York City

Price range (per night): 263 AUD - 658 AUD

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: W New York Hotel is renovated with completely new rooms and suites. Located in the heart of midtown, offers travelers a perfect refuge - unwind at the Bliss Spa. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Booking.com, Starwood, Orbitz, Expedia, Priceline, Otel and Tingo so you can book your W New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: w New York Hotel New York City; w New York City; w Hotel New York City; w Hotel New York; w New York Hotel; w Hotel Lexington

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2,236 reviews from our community

See which rooms travellers prefer - 281 traveller tips

NelsoninBangkok

Bangkok, Thailand

2 reviews

Reviews in 2 cities

“First time at a W and very dissapointed”

Reviewed 21 May 2013 NEW

I checked into the W New York on Lexington quite late, around midnight. When I arrived the lobby smelled of spilled alcohol soaked into the carpet of a frat house. I got to my room which was so small I was shocked since this was sold as a "King Bed Spectacular room". I was in room 504 and there were... More

Samantha D

Chicago, Illinois

1 review

“Above and Beyond by Derron”

Reviewed 15 May 2013 NEW

Let me start by telling you that I have been a loyal SPG member for 5 years. With all my travel for work I have stayed in every major city at a W or Westin property. So to say I have been to many W's is an understatement I was even married in one!! But the service I received today... More

WOW! What a pleasure to read your review! I am thrilled that we were able to provide you with our signature WOW service, and I have already shared this wonderful feedback with Derron and the entire W team. Please reach out to me at GMAnna.MacDiarmid@whotels.com when you plan to return. Thank you again for your kind and gracious words, and... More

malibuirishmike

malibu

Top Contributor

52 reviews

5 hotel reviews

Reviews in 24 cities

9 helpful votes

“Good, but........”

Reviewed 15 May 2013

Stayed for one night this week. Room rate of $560 outrageous, but so was everywhere else in town this week because of the upfronts. Room very, very small but clean and well appointed. Long line at check in disappeared quickly because of friendly and efficient front desk staff. However, the petals fell off the rose with the bell staff --a... More

See 12 more reviews by malibuirishmike for New York City

Thank you for sharing with our online community. I am happy that our Welcome Desk was able to provide you with our signature W service, and I am truly sorry for the less than favorable encounter with our Ambassadors. I will certainly be sharing this information with the rest of my management team so we can address this appropriately. Please... More

usarmymilitary

Sparks, Nevada

Contributor

12 reviews

Reviews in 5 cities

2 helpful votes

“W”

Reviewed 14 May 2013

While this is a StarWood property I found the telephone staff to be rude, I was getting transferred to dead end extensions. But the Manager apologized and helped me so that made it a little better. I would recommend staying here, but I hope you have patience on the phone, because you will need it.

Thank you for your review. Please accept my apologies for any rudeness encountered, as this is not typical of W and I will certainly follow-up with my team. With that being said, I am glad that my management team was able to resolve your concern. Please feel free to e-mail me at GMAnna.MacDiarmid@whotels.com when you plan on returning so we... More

jackie p

Reviewer

3 reviews

Reviews in 3 cities

1 helpful vote

“Lovely place to stay”

On our anniversary we treated ourselves and went to New York and stayed at this trendy hotel in Manhattan. Went you arrive there is a bar next to the reception desk and which turns into a lovely night spot. The room was nicely decorated with a modern touch and was well equipped and furnished. The only complaint was I couldn't... More

What a pleasure to read your review! Thank you for choosing W New York to celebrate such a special occasion. I am glad that you enjoyed our convenient location, the Oasis Living Room Bar, and the styling of our guestrooms. I will certainly be sharing your great feedback with the rest of the team as a reminder of what we... More

PT1976

Boston, MA

19 reviews

19 hotel reviews

Reviews in 16 cities

42 helpful votes

“Exceeded our expectations. Great service makes it stand out.”

Reviewed 13 May 2013

We booked a "cozy" room in this hotel on Hotwire for $364 total for two nights (May 10 & 11) .When we found out it was the W at 50th and Lex, we were a little apprehensive because the reviews were not so great. We needn't have worried. The location is excellent for what we wanted to do - museums,... More

See 3 more reviews by PT1976 for New York City

Thank you for sharing on TripAdvisor. I am thrilled that you enjoyed your W New York experience, and were able to take advantage of our complimentary Acura service! I will be sharing your wonderful comments with Jason, Lauren, and the entire W team! Please do not hesitate to reach out to me at GMAnna.MacDiarmid@whotels.com when you plan on returning. Thank... More

jsch3

Chappaqua, New York

Senior Contributor

29 reviews

23 hotel reviews

Reviews in 11 cities

24 helpful votes

“Best stay of many at this W but that's not saying much”

I am in NYC at least once a month, sometimes more. I usually use Priceline to book my hotels and have stayed at this particular W at least three times. My previous trips were less than satisfactory given the size of the room (minuscule). So it was with a great deal of remorse when I saw that the "W" had... More

See 17 more reviews by jsch3 for New York City

Thank you for your review. Please accept my apologies for the inconveniences experienced and any disappointment with the location of your assigned guestroom. I will certainly share this feedback with the rest of the W team, and please do not hesitate to contact me at GMAnna.MacDiarmid@whotels.com so we can rectify your concerns immediately. Thank you again for bringing this to... More

BlkBetty

Miami Shores, Florida

61 reviews

26 hotel reviews

Reviews in 25 cities

31 helpful votes

“Great hotel”

Reviewed 12 May 2013

I've always enjoyed this W. Fairly, I haven't tried the other 3, if it ain't broke, don't fix it right? The staff is alway very welcoming and accommodating. Being in midtown is a huge convenience to most everything in NYC. You can walk to Times Sq, the theater district and some of the best shopping in the world on Park,... More

See 4 more reviews by BlkBetty for New York City

Thank you for sharing on TripAdvisor! We love when our guests return with us, and it’s great to see that you enjoy our convenient location, and have taken advantage of our excellent Acura Service! Please reach out to us at GMAnna.MacDiarmid@whotels.com when you plan to return, and we hope to see you again soon! Thank you again. – Anna M.,... More

royellis1973

11 reviews

7 hotel reviews

Reviews in 8 cities

14 helpful votes

“This is NOT a W Hotel. Total rip off. Hated it.”

Reviewed 10 May 2013 via mobile

Something is really wrong here. Another review said that this place shouldn't be called a W and they were right! We've stayed at the W Hong Kong, the W Seminyak and W Chicago Lakeshore. We travel quite a bit and choose W Hotels because we feel like we know what we're getting for our money. We cannot emphasize enough how... More

See 2 more reviews by royellis1973 for New York City

Thank you for taking the time to complete a review online regarding your most recent stay with us. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. I have notified our team with your concerns so that we can ensure something like this does not happen again. Please do... More

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EveRob0423

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Wow- where do we start? Well I think it has to be with Carmelle on reception, what a wonderfully personal friendly welcome, she was over the moon to be booking in a honeymoon couple. We were absolutely delighted with our mega room, very spacious. However please bare in mind post hurricane almost every hotel mid town is going through restorative... More

What a pleasure to read your review! We are thrilled we were able to make an already momentous occasion even more special! I have shared your kind and gracious words with Carmen, Gloria, and the entire Whatever/Whenever team as a reminder of what we do best. Thank you again for sharing such wonderful feedback, and we hope we can welcome... More

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W New York Hotel, New York City

W New York

2,236 reviews from our community

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