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Hampton Inn & Suites Carlsbad

2.5 of 5
120 Esperanza Circle, Carlsbad, NM 88220
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Hampton Inn & Suites Carlsbad
Ranked #1 of 15 hotels in Carlsbad
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92 reviews from our community

    Trip type
Traveller rating
    54
    26
    9
    3
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Date Rating
Denver CO
Top Contributor
57 reviews 57 reviews
39 hotel reviews
Reviews in 38 cities Reviews in 38 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 6 May 2013

Dang, this place is expensive. Let's get that out of the way. Even on a quiet weekend when half the spaces in the parking lot stayed empty and the morning breakfast had plenty of vacant tables, the price at this Hampton Inn stayed stubbornly high. But you see those five stars at the top of this review? That rating is... More

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Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review
7 May 2013

Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your stay at our hotel. Thank you for the kind words regarding our hotel accommodations, staff service and amenities. We understand price is a concern, but we hope to provide the best value in Carlsbad, with our exemplary service, great breakfast, accommodations and... More

Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 May 2013

I loved just about everything about this hotel. Our room was clean, quiet , and spacious. The double beds were firm. The pillows were substantial (firm and full instead of flat and small). Our room included a refrigerator, large enough to fit all our our 16oz bottles of random beverages, and a dessert from earlier in the day.. Also, at... More

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Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review
6 May 2013

Thank you for taking the time to review our hotel. We are glad to hear you loved your stay at our hotel. We appreciate all the kind words regarding our cleanliness, breakfast and amenities. We thank you for your business and look forward to being your host on future trips to our area! If you have any other questions, comments... More

San Antonio, Texas
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 27 April 2013

This is a standard configuration Hampton which is really saying a lot in most cases. These properties are well thought out, clean and comfortable. What works against this particular property is that it is shoe horned into a location between a Walmart and a Chevy dealership and only has a single nearby restaurant worth walking to. It was also the... More

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Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review
29 April 2013

Thank you for taking the time to review our hotel. I am so pleased you enjoyed our hotel and that you are a fan of Hampton Inn! We understand you had a concern with location and price. I appreciate your comments about our location, but as you said we are the best and closest hotel to Carlsbad Caverns National park... More

Katy, United States
1 review
5 of 5 stars Reviewed 24 April 2013

This hotel was an excellent stay from start to finish. Quality rooms and service. Located next to a Walmart and Chili's Restarant. Kind of far away from the other side of town where there is additional restaurants. But the location, in my opinion was a great one to build on.

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Review collected in partnership with Hampton

Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review
29 April 2013

Thank you for taking the time to review our hotel. We thank you for the kind words regarding our hotel and staff. We are glad to hear the location of our hotel was to your liking and we appreciate your business. If you have any other questions, comments or concerns regarding your stay, please contact me at 575-725-5700. More

Mineola, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 18 April 2013

This is your typical Hampton Inn, with just a couple exceptions: the staff and the price. The staff, from Elsa the hostess, to the front desk clerks, and to the Front Desk Manager, couldn't have been more friendly or any more helpful. They were just terrific and made our stay very enjoyable. We can highly commend everyone we met as... More

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Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review
23 April 2013

Thank you for taking the time to review our hotel. We thank you for all the kind words regarding our staff. We understand you had a concern with price and room amenities. I am so sorry that your room type did not fit your needs, but when you come back we have several other larger options that I am sure... More

Alaska
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 March 2013

The Inn itself is very nice. The proximity to the National Park can't be beat. But you have to remember that you're in Carlsbad, New Mexico. What comes with being in Carlsbad is a hotel at the end of a road stub that is shared with a chain restaurant, a self-service car wash and a high-traffic gas station. While it's... More

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Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review
22 March 2013

Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your stay with us and we appreciate your business. If you have any other questions, comments or concerns regarding your stay, please contact me at 575-725-5700. More

Irvine, California
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 21 March 2013

Put simply: Carlsbad is a "rural New Mexico" town and those that are not from towns like this, being used to the finer points of life, find this a useful retreat to hide and recover from, "The outside." Everything is in order here, a great place to stay.

Was this review helpful? Yes
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review
22 March 2013

Thank you for taking the time to review our hotel. We are pleased to hear you enjoyed your stay with us and we appreciate your business. We look forward to being your host on future trips to Carlsbad, NM. If you have any other questions, comments or concerns regarding your stay, please contact me at 575-725-5700. More

Toronto, Canada
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 19 March 2013

This hotel was very clean. Great staff. Room perfect. If going to the Carlsbad Caverns this is about 20 minutes away and you can buy your Cavern entrance ticket at the hotel desk for the same price. Staff very helpful and friendly.

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Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review
21 March 2013

Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your stay at our hotel and we appreciate your business. Thank you for all the kind words regarding our hotel and staff. We look forward to being your host on future trips to Carlsbad, NM. If you have any other questions, comments or... More

Austin, Texas
1 review
5 of 5 stars Reviewed 18 March 2013

My family and I stayed here one night passing through from our spring break vacation. Rooms were very clean, beds were comfortable, every staff member was very friendly and more than willing to help with whatever you needed. We arrived early and they were very accomadating with our early check-in. Free breakfast was served in the morning. It was very... More

Was this review helpful? Yes
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review
19 March 2013

Thank you for taking the time to review our hotel. We thank you for all the kind words regarding our hotel and staff and are pleased to hear you enjoyed your stay with us. We appreciate your business and look forward to being your host on future trips to our area. If you have any other questions, comments or concerns... More

The Woodlands
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 17 March 2013

This is one of the nicest hotels in Carlsbad but at $250/night I'm used to being at a resort. Unfortunately, you pay for location, location, location. In order to spend time at Carlsbad Caverns and Guadulupe National Park there are not many options. The hotel is pretty new. Beds were nice with down comforters and the bathrooms were a good... More

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See 3 more reviews by Texans112 for Carlsbad
Hamptoncarlsbadnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review
19 March 2013

Thank you for taking the time to review our hotel. We thank you for all the kind words regarding our hotel and staff. We do all we can to create a great experience for each of our guests. Our highest priority is the comfort and safety of our guests and I apologize for the level of noise you experienced. I... More

 
 
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Additional Information about Hampton Inn & Suites Carlsbad

Also Known As:
Hampton Hotel Carlsbad
Hampton Inn And Suites
Hampton Hotel
Address: 120 Esperanza Circle, Carlsbad, NM 88220
Phone Number:
Region: United States > New Mexico > Carlsbad
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Carlsbad
#1 Onsen Hotels in Carlsbad
Price range (per night): $271 - $292
Hotel Class:2.5 star (2.5*)
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