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BEST WESTERN PLUS Hacienda Hotel Old Town

3.0 of 5
4041 Harney St, San Diego, CA 92110 (Old Town)
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BEST WESTERN PLUS Hacienda Hotel Old Town
Ranked #82 of 271 hotels in San Diego
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441 reviews from our community

Traveller rating
    139
    175
    66
    32
    29
See reviews for
Families
143
 
Couples
129
 
Solo
22
 
Business
49
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Brooklyn, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 21 May 2013 NEW

I stayed here for one night (March 28th) and I will not return. I stayed at 12 Best Westerns as I did a cross-country drive from New York to L.A. (February to March, 2013) and this was my least favorite Best Western Plus hotel. PROs 1. Jennifer, in reservations - she was extremely helpful the 2 times I spoke with... More

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Calgary
1 review
4 of 5 stars Reviewed 20 May 2013 NEW

great location right in the heart of old town. Loved the resort style of the inn. Stayed at the top of the 600 building (over 200 stairs) so dessert was guilt free. The views were amazing. There are elevators, so stairs aren't necessary. Pool and hot tub were great. The entire outdoor space is so beautifully lanscaped/ hardscaped. The side... More

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Review collected in partnership with Best Western

La Habra, California, Usa
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

Hacienda Hotel is perfect for a short get- away lovely relaxing setting, excellent food , the feel of modern and old world charm. Early California history is within walking, Sea World 5 min. away, pool.

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Review collected in partnership with Best Western

Roseville
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Very nice hotel in a great location. Rooms are big and comfortable. We stayed in this hotel for 5 nights with the first night in building 6 and by the road which I would not recommend as you here the street noise early in the morning. I would recommend staying in building 4. The only issue about this hotel is... More

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California
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW via mobile

My husband, our 6 month old baby, and I stayed here when my sister got married in October. It's a really nice hotel. Located on a hill side in Old Town so there are lots of different levels and some nice views. Some rooms have balconies. TIP- Don't get a balcony facing a parking lot. Those didn't look so fun.... More

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Los Angeles
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

After happily staying at the nearby Fairfield Marriott (larger, more updated rooms but not so great pool area) on three separate trips and declaring it the best hotel in Old Town, We just spent two nights at this one and changed my mind. The BW+ Hacienda has plain and simple rooms but they are tasteful and very comfortable. We were... More

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See 3 more reviews by MarkoLA for San Diego
La
1 review
2 of 5 stars Reviewed 13 May 2013

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Review collected in partnership with Best Western

Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review
16 May 2013

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Los Angeles, California
Top Contributor
61 reviews 61 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 10 May 2013

We first stayed at this hotel last December, and just about everything went perfect, but during our last stay last weekend, there were a few things I didn't like. During the recent stay, our room package was suppose to include vouchers for breakfast for the two of us the next morning, but it wasn't mentioned or offered. We didn't realize... More

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Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review
15 May 2013

Thank you for sharing your recent experience! I am sorry for the two issues you experienced during this stay and am grateful you are bringing them to my attention. We get many compliments of our hotel’s cleanliness so when we find a problem it’s something we immediately take corrective action on. Your photos are helpful. With regards to your breakfast... More

EL CENTRO
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 May 2013

We accidently discovered this unique hotel several years ago. It is hidden away on a hill overlooking Old Town in San Diego. We have been frequent visitors to the Hacienda ever since. The staff is helpful, courteous and knowledgeable. We are within a short walk to the main street in Old Town and all of its color, smells and food.... More

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See 4 more reviews by JANET M for San Diego
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review
15 May 2013

We’re delighted you ‘accidently’ discovered us! Our proximity to the cultural sights of Old Town San Diego truly does make our location unique with many restaurants, museums and parks all within walking distance. I sincerely appreciate your compliment of our staff as well. We are known for great service, location and ambiance which are the three things that keep guests... More

Fort Worth, Texas
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 9 May 2013

My family and I stayed here for a week. I don't have an actual complaint about the room we stayed in, just that I expected more. So, I would say the rooms are nothing fancy, just slightly above average BUT the grounds of the hotel are beautiful and the location is fantastic ! You are right in Old Town and... More

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See 3 more reviews by SharonHL for San Diego
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review
15 May 2013

Thank you for naming the Best Western PLUS Hacienda Hotel Old Town one of the best hotels in San Diego! We look forward to exceeding every one of your expectations on your next visit! More

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Additional Information about BEST WESTERN PLUS Hacienda Hotel Old Town

Also Known As:
Best Western Hacienda Hotel Old Town San Diego
Best Western San Diego
San Diego Best Western
Best Western Hacienda Hotel Old Town
Address: 4041 Harney St, San Diego, CA 92110
Phone Number:
Region: United States > California > San Diego > Old Town
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#96 Family Hotels in San Diego
Price range (per night): 114 AUD - 262 AUD
Hotel Class:3 star (3*)
Reservation Options:
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BEST WESTERN PLUS Hacienda Hotel Old Town
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