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Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch

3.0 of 5
11002 Rancho Carmel Drive, San Diego, CA 92128
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Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch
Ranked #84 of 271 hotels in San Diego
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72 reviews from our community

    Trip type
Traveller rating
    30
    27
    10
    4
    1
Date Rating
Clovis, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013

On Mother's Day weekend my wife and I drove to San Diego to visit our daughter and her family. Thanks to the help of guest host Kelly C, our daughter and granddaughter arranged for us to have an attractive nightly rate. Our three night visit was very pleasant. We had a third-floor suite outfitted with refrigerator, stove, microwave , queen... More

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1 review
4 of 5 stars Reviewed 29 April 2013 via mobile

Traveled with the whole family (2 adults, 4 kids) and had an excellent experience. We needed typical extras like pillows, crib, fold-out-bed, and everything was provided without any trouble. The in-room kitchen made it easy to keep everyone happy with snacks and a few meals. The included breakfasts were very good! The free drinks in the evening featured top-drawer microbrews... More

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sac
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 25 April 2013

Be aware, parking around the front is not ideal, fills up. If you're staying in the first building, wednesday- Thursday the water emits a sulfur smell on warm. Thursdays they do lawn work at 7am, yes 7am. Doesn't bother me because I'm on my way to work but if you're on vacation it may bug you. Building 9 & 10,... More

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See 5 more reviews by jen g for San Diego
Klamath Falls, Oregon
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 8 April 2013

So you guessed it I am a nonsmoker and so supposedly is the entire Marriott chain according to their corporate policy on smoking. So we had many people smoking in the outdoor BBQ area next to the pool well within the 25ft limit of doors and food preparation areas as stated in California law. When we asked the smokers if... More

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Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 of 5 stars Reviewed 8 April 2013

This was a good Residence Inn. Good breakfast, location and staff. Front desk told me they only had queen beds on property so that is a drawback if you need a king, but overall nice and clean. I would stay here again.

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ResidenceInnRB, Property Coordinator at Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch, responded to this review
29 April 2013

Hello Rory T, thank you for taking the time to provide comments on your recent stay with us. As a non-smoker myself, I can understand your frustration and it is unfortunate to hear that your hotel experience was anything less than perfect. I am pleased to inform you that we have just welcomed our new General Manager and I will... More

Hong Kong, China
Top Contributor
129 reviews 129 reviews
30 hotel reviews
Reviews in 44 cities Reviews in 44 cities
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 8 April 2013

I just completed a 5 day stay here and have to say that it was really pleasant. I've been a gold member for many years and have lots of experience with Residence Inns. I am a fan. The hotel is in a nice location, just off the highway and close to numerous restaurants and shopping. The staff are really nice... More

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See 7 more reviews by Hkloban for San Diego
ResidenceInnRB, Property Coordinator at Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch, responded to this review
29 April 2013

Hello Hkloban. We welcome and appreciate your feedback as your comments are one of the best tools we have to better train our associates and offer you the accommodations and service you have come to expect from Marriott. We have implemented some changes to our buffet line that have certainly proven to be a more efficient method of serving our... More

Ridgecrest, California
Top Contributor
55 reviews 55 reviews
28 hotel reviews
Reviews in 41 cities Reviews in 41 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 25 January 2013

The hotel was nice. The staff was friendly- just average- nothing over the top. The room was very clean, but was very small. I've stayed at many Residence Inns. This one bedroom was the smallest one I have ever stayed in at a Residence Inn. The breakfast was okay- nothing special. All in all a fine place to stay at.

Was this review helpful? Yes 1
See 3 more reviews by explorer1421 for San Diego
ResidenceInnRB, Property Coordinator at Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch, responded to this review
31 January 2013

Hello lumpybrowndog, we always appreciate hearing feedback from our guests. We do have two bedroom suites on property as well, which is our largest suite style and certainly provide a more spacious and homey atmosphere. We strive to provide the best customer service to our guests through our friendly staff members and the available, complimentary amenities offered, such as our... More

Incline Village, Nevada
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 23 January 2013

Rooms recently renovated and were nicely done. Immaculately clean and very friendly front desk staff. We had a great night in our one bedroom suite, and would not hesitate to stay again. Hotel is located very close to freeway and across the street from a large shopping area. Nice little Italian cafe is located within walking distance for a great... More

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See 3 more reviews by lumpybrowndog for San Diego
ResidenceInnRB, Property Coordinator at Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch, responded to this review
31 January 2013

Thank you for taking the time to provide feedback and comments on your hotel experience. I am pleased to hear that your stay was enjoyable and to your satisfaction. Your comments help motivate not only our Front Desk staff, but our entire hotel staff to continue to provide our guests with the excellent customer service people have come to know... More

San Francisco, California
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 9 January 2013

Let me start by saying TripAdvisor really needs a rating between "Average" and "Very Good" - I would say this stay was good, but not very good. So let me explain. We spent a few days at this Residence Inn over the Christmas break. We arrived after a long drive with a dog with an upset stomach, and were very... More

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Palm Desert, CA
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
Reviews in 39 cities Reviews in 39 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 27 December 2012

We stayed one night over the holidays to visit our family nearby. The hotel is located near the freeway with easy access. The room was very clean with a compact kitchen offering all the usual appliances. A maintenance man went out of his way to show me where I could get ice and the front desk was very courteous. However,... More

Was this review helpful? Yes 1
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Additional Information about Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch

Also Known As:
Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch Hotel
Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch Hotel San Diego
Residence Inn San Diego
San Diego Residence Inn
Address: 11002 Rancho Carmel Drive, San Diego, CA 92128
Phone Number:
Region: United States > California > San Diego
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Business Hotels in San Diego
#81 Family Hotels in San Diego
Price range (per night): 147 AUD - 305 AUD
Hotel Class:3 star (3*)
Reservation Options:
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Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch
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