Don't waste your money on the suites. It's just a normal size room with a wall dividing the sleeping area from the sliding glass door and small balcony. Some furniture is in bad shape. The exercise room in way too small. We had to wait in line everyday to workout. The pool area is right by the freeway. Breakfast is...
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My husband, 2 children (ages 3 and 5) and myself stayed here for 3 nights. I loved this hotel. Everything was new and clean. The staff was very friendly and helpful. The pool area was great - loved the fire pit and heated pool. The cookies were delicious....but beware, they are 310 CALORIES EACH!!! I wish I would have read...
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This hotel is convieniant to the places I go while in SD I love the cookies which are always warm and usually arrive with marshmallows in tow for the fire pit. The staff is friendly and very helpful. Our room had a massive bed, was very clean and comfortable. Spa was bubbly, pool was nice free Internet was good. We...
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Dear Megan B,
Thank you for the great review and for always making us your choice in accommodations while visiting the San Diego area. We're glad to hear of your comfort and enjoyment in our large beds, clean rooms and pool area. Our fire pit and pool area is the perfect place to relax after visiting several of the nearby...
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Stayed for business at the Doubletree San Diego - Hotel Circle and enjoyed my visit.
The lobby is large and comfortable with sofas, TVs and complimentary morning Starbucks coffee. Just outside is the small pool and a firepit seating area. Cozy.
Just off the lobby is a small fitness center, mini-mart and restaurant/bar.
The staff was friendly and helpful. Check...
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Dear cwcharacters,
Thank you for staying with us during your recent business trip to the San Diego area. We are honored to receive such an excellent review of our hotel from such an avid traveler, as well as a Hilton Honors member. It's wonderful to hear that your check in and out went flawlessly and that you enjoyed our accommodations...
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I stayed here for a week while on business travel. I have mixed feelings.
First, the negatives:
1. Temperature control in the room was rather poor. Even with the air turned to its lowest setting, it was warm.
2. The floor and my room smelled funny, and my colleagues from work on other floors shared this opinion.
3. The reception...
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Dear inavigator,
We appreciate your time in giving us your valuable feedback. We sincerely apologize for the inconveniences encountered during your stay. Your comfort and enjoyment are extremely important to us. We appreciate you bringing these details to our attention and your review will assist us in correcting issues in the future. In addition, we regret we failed to deliver...
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The room was nice but just average The parking was strange. you have to walk outside behind the hotel to get back into the hotel. There isn't much room in the front driveway to load and unload
Dear Jaycee2053,
We are glad that you found our room to be nice, but are very disappointed that we failed to exceed average in your experience with us. Please accept our apology for any inconvenience that occurred during your stay. Your opinions are extremely important to us, as they assist us in our continuous efforts to deliver an enjoyable, quality...
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Typical Hilton property - nice lobby, pool and parking structure. Room was spacious with 2 beds and a small sofa which converts into a bed. Bedding was nice and beds were comfortable. The sofa is in very poor state and should in no way be in a Hilton property. The arm was completely peeled away where people have obviously had...
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Dear Landylady50,
Thank you for your valued feedback, and for bringing the condition of the sofa in your room to our attention. We apologize and have already taken action into locating the room you stayed in so that the necessary improvements can be made. Please know that we are available 24/7 throughout your stay. It would have been our pleasure...
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We had an excellent deluxe room with 2 queen beds, a sofa and a balcony. It was very nice, clean and quiet. The water pressure in the shower was great. The pool was nice as was the fitness center. I also used the business center to print my airline boarding passes. Two items to note: this hotel does not have...
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Dear Hoya79,
We are very excited to receive your outstanding review and ratings on our San Diego hotel. We are pleased that you were comfortable and enjoyed your deluxe room, as well as the great water pressure in the shower. Also, thank you for mentioning a few of our many amenities we offer our guests. It's always nice to receive...
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We have stayed 5 nights in the hotel. A family with 3 children. We stayed in the kids suite and it was perfect for us. The hotel is very clean and the service was perfect every day. The front desk staff was helpful everytime even though they were always busy. No problem parking the car in the parkade. We had...
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Dear sofcal,
Thank you for choosing to stay with us during your 5 night stay in San Diego and for giving us your valued feedback. We are thrilled that we were a perfect choice for you and your family! Thank you for your compliments in regard to our high level of customer service. Ensuring that our guests enjoy the very...
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I read the reviews and gambled-- I should have trusted the reviews. I am a Hilton Diamond member that means I spend about 40 stays at Hilton each year.
Upon check in, I was not welcomed as a diamond member and did not receive a room upgrade. I was given passes for breakfast but based on reviews here, I wasn't...
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Dear jasontraci2006,
We are extremely disappointed to hear that we failed to impress one of our honored Hilton Diamond members. Please accept our sincere apologies for not exceeding the high expectations you should have of a Hilton brand hotel. Unfortunately room upgrades are not always available, however, this definitely should have been communicated to you at check in, along with...
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