Booked in to this place for a work conference. In contrast to some of the other customers, my experience of the service was indifferent, snippy and unhelpful. Terribly slow broadband, for which you have to pay. They even charge you to print off your boarding pass! Queries re bill handled painfully slowly and unitelligently, with no apology for an error...
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Diego Casanova was a fabulous server for my recent meetings. He always had a smile, and went above and beyond for my group. Every hotel needs a Diego Casanova!
Westin Hotels, in particular, are fast becoming my hotels of choice when traveling for pleasure or business. The Westin San Diego provided an exceptional home-away-from-home experience. Love the amenities, the TV channel selection, the beds (so comfortable), the conference facilities, the restaurants, the cleanliness, etc. The front desk staff were accomodating and helpful, especially when scheduling shuttle trips from and...
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Thank you for the review! We are happy that you enjoyed your Westin experience and that we were able to provide you with that home away from home feeling. Nathan as well as the rest of the associates here will be pleased to read your kind words. We look forward to welcoming you again and again!
Claire Sanborn
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The location of The Westin, San Diego provides guests a convient location to the water front, downtown, and restaurants. Rooms are clean, updated, and have really comfortable beds. If you are lucky enough to have lunch in restaurant in the hotel, make sure to ask for Nate N. He took very good care of my co-workers and I. Food came...
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Thank you for your kind review! We are delighted you had a wonderful stay here at the Westin San Diego and were able to experience the downtown attractions surrounding us. Nathan is a wonderful associate and a valuable team member and I will share this review with him. We look forward to welcoming you back to the Westin San Diego...
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We had an hour to kill before a little train ride up the coast to have some fun for our anniversary, so we popped into a restaurant at the Westin for a good sit down breakfast.
Fantastic buffet on a weekday with lots of healthy choices in a 1st class establishment.
Our server Nathan N. was friendly and personable, and...
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Happy Anniversary! We’re so excited you chose to join us here at the Westin San Diego for breakfast, and happy that we took part in making the beginning of your getaway a great one. We look forward to your next visit!
Claire Sanborn
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In San Diego for niece's wedding. Upon arrival at the Westin Daniel greeted us and helped with luggage; very friendly and courteous. The next morning our waiter, Nate, was courteous, helpful with local attractions information, and very personable. Our room had views of the Midway and harbor area and were spectacular. We actually took time to look out our windows...
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We are thrilled to read you had a good experience with us here at the Westin San Diego. Our associates are the heart of the hotel and I have shared your review with Daniel, Nate and the valet staff. Thank you for taking the time to share the details of your stay, we look forward to welcoming you back on...
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The front desk manager, Leon Williams, was very helpful and kind as I was checking in. I enjoyed my stay and thought I received a great rate and good service.
All of us at the Westin San Diego, especially Leon, thank you for such a wonderful review. Your care and comfort is one of our top priorities. We hope that we can welcome you back soon!
Claire Sanborn
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We arrived past 2 am and the clerk was helpful and courteous, he waived the hotel parking fee. The room was nice size and comfortable. The bathroom was larger than most. Great location, cloae to restaurants and shopping centers.
All of us at the Westin San Diego, thank you for taking the time to post your review. We do pride ourselves on our exceptionally high standard of service and our convenient location in downtown San Diego. Please come visit us again soon. Safe travels!
Claire Sanborn
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We had a wonderful stay at the Westin, including a terriffic buffet in their dining facilities. Juan V. in particular was very kind in making my daughter feel at ease during breakfast one morning. Overall, highly recommended hotel!
All of us at the Westin San Diego, especially Juan, thank you for such a wonderful review. We are grateful to have him on our team. We hope that we can welcome you back soon!
Claire Sanborn
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This location is great for a business meeting but not better then the other Westin location up the street. I have stayed at the other location and it was fabulous.
Thank you for taking the time to share your feedback about your stay at the Westin San Diego, it is truly appreciated. We hope that we may once again have the pleasure of your company in the future!
Claire Sanborn
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