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All 73 Boston hotels »

Marriott's Custom House

3.5 of 5
3 McKinley Square, Boston, MA 02109
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Marriott's Custom House
Ranked #8 of 73 hotels in Boston
4.5 of 5 stars 244 Reviews
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244 reviews from our community

What travellers say about this hotel
  • Quincy Market(7)
  • Observation deck(6)
  • Convenience store(5)
  • Upper floor(5)
  • King size bed(5)
  • Living room(5)
  • Front desk staff(4)
  • North end(4)
Traveller rating
    159
    66
    4
    9
    6
Only show reviews for Family (98) | Couples (61) | Business (22)
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 28 May 2012 NEW via mobile

Location is nice, but service/attitude of staff is poor. Breakfast selection is basic for a price and lobby bar is depressing at best

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BOISE, ID
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 18 May 2012
3
people found this review helpful

Location, location, location- If you want to experience Boston from a prime location, this is it. Convenient to most of the historical sites and MTA close to get to the others. The harbor views are magnificent. Accomdations are satisfactory for a party of four, max. All are one bedroom with couch in the living area and one bath. Microwave and... More

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San Jose, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 May 2012

The Marriott Custom House exceeded our expectations in Boston. The 1 Bedroom Unit was spacious with a wonderful view of the city. The staff were so friendly and helpful and we were able to walk to most places. The Custom House has its own bar where guests mingled and there was nightly entertainment. The wine & cheese social on Friday... More

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Providence, Rhode Island
1 review
4 of 5 stars Reviewed 15 May 2012

I went for vacation with my wife, and we don't usually spend big bucks in hotels but this we just wanted to have fun. It was little bit expensive but it was great

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Concord Carlisle
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 May 2012 via mobile
2
people found this review helpful

This is One if my favorite properties in the United States. The Customs House located in Boston is Outstanding. The Property itself is Awesome. I believe it was built in the 1830's. If your going to be in Boston and have the opportunity. It's located near Quincy Market. I also walked to The new Boston Garden or that's what I... More

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Maine
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 May 2012

The Custom House is beautiful and filled with character. My husband and I traded through Interval, and we loved every minute of our week-long vacation in January 2012. The hotel is in the perfect location, within walking distance to all the common attractions and right across the street from the T. The suite was very clean and nice, and while... More

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Syracuse, NY
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 April 2012

Had an excellent stay. The location is excellent - steps from Quiny Market, Long Warf. One of best things is the observation deck. The building is historic and architecture is great. They did a wonderful job of fitting the rooms into the building. Only a kitchenette and no pool on site. Rooms were clean, comfortable. Front desk staff was very... More

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Dublin
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 24 April 2012

I had tragically only one day in Boston on a recent trip and stayed here on my way home. Decided I didn't want an airport hotel. Good choice - great location, nice staff, good room. Marriott's usual high standard...

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Boston
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

What a clean, convenient place to stay! My husband and I had a great time. The staff was wonderful and the room very comfortable!!! Can't wait to go back!!

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

Marriott's Custom House is a beautiful historic hotel in the heart of Boston. It is ideal for families with children, as the units are quite spacious. The views are exceptional and the observation tower is a wonderful addition. Request a high floor with a city or water view. There are very few tourist attractions that are not within walking distance... More

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Additional Information about Marriott's Custom House

  • Marriotts Custom Hotel
  • Marriotts Custom Resort
  • Marriott Boston
  • Boston Marriott
Address: 3 McKinley Square, Boston, MA 02109
Price range (per night):* 336 AUD - 695 AUD

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