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All 73 Boston hotels »

Taj Boston

4.5 of 5
15 Arlington Street, Boston, MA 02116 (Formerly Ritz-Carlton Boston)
Hotel amenities
Special offer
50% off 2nd Night
Taj Boston
Ranked #42 of 73 hotels in Boston
4.0 of 5 stars 417 Reviews
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417 reviews from our community

What travellers say about this hotel
  • Very nice(19)
  • Great location(16)
  • Newbury street(15)
  • Room service(14)
  • Not ready(5)
  • Star hotel(4)
  • Old world(3)
  • Back bay(3)
Traveller rating
    173
    125
    54
    47
    18
Only show reviews for Family (78) | Couples (129) | Business (99)
Date Rating
Paynesville, Minnesota
Senior Contributor
38 reviews 38 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 23 May 2012

We recently stayed at the Taj in Boston for five days. We were attending our future daughter in law's graduation. This was my first time to Boston. We couldn't have picked a better location. The Boston Gardens were right across the street, and to the right, was Newbury St, where there is plenty of shopping. We also were able to... More

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Boston Area
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 20 May 2012

We booked a room at the Taj to celebrate our anniversary, thinking that we were booking a luxury hotel. While we had no major problems, nothing about the rooms, the property, or the staff make this a luxury property. It's comparable to many of the local chain hotels, which are better priced. This was immediately apparent by the long line... More

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See 2 more reviews by BlueTravels for Boston
TajBostonManagement, Manager at Taj Boston, responded to this review
24 May 2012

Dear Guest, Thank you for choosing the Taj and for leaving your feedback on this forum. We greatly appreciate all reviews, as it is one of the most important ways for us to make the necessary improvements to the Hotel and service. On behalf of Taj Boston, we sincerely apologize for the inconveniences you faced during your stay. Our complimentary... More

Reno, Nevada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 19 May 2012

This was my second time staying at the Taj Boston this year and I am less impressed each time. The rooms are just not up to the standard of a luxury hotel. The bathroom was so small that my boyfriend and I had to take turns using the mirror/counter space to get ready for dinner. We did have a drink... More

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TajBostonManagement, Manager at Taj Boston, responded to this review
24 May 2012

Dear Guest, Thank you for your posting your feedback after both of your visits to Taj Boston. We are happy you chose to stay at the Taj a second time, and apologize that you were not pleased with the entirety of your stay. We do our best to maintain the Hotel’s classic style, and are in the process of updating... More

Bangalore, India
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

Stayed here a couple of times in the last year as we were going to drop our son to School. Oops College. The Lounge service is absolutely exceptional and each one of the staff are amazing. Great location too :)

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Boston, Massachusetts
Contributor
18 reviews 18 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 16 May 2012

We live in the Boston area, but we wanted to spend a night in the city at place with some character and charm and the TAJ Boston fit the bill perfectfully. We had a park view and the while the room felt a little old, it was still very comfortable and felt like "old Boston". We had dinner and breakfast... More

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See 2 more reviews by happytravels18_11 for Boston
Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 May 2012

Great location - across the street from the public park (which is adjacent to the Commons), very close to the shopping and cafes of Newbury St., and easy access to Logan International (steps from the Arlington stop on the Green Line). If you're a runner, take Arlington down to Storrow Drive and the Charles River Esplanade for a scenic run.... More

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TajBostonManagement, Manager at Taj Boston, responded to this review
10 May 2012

Dear Guest, We would like to express our thanks for your kind words, we are thrilled you enjoyed your stay at Taj Boston. You seemed to have made the most of your time in Boston and at the Hotel! The Taj is perfect for leisure travelers, especially runners like you who crave adventure and luxury accommodations. Thank you for staying... More

San Francisco, California
Senior Contributor
46 reviews 46 reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 8 May 2012

This hotel has beautifully appointed rooms, an amazing location, and some rooms even have great view of the commons. However, the biggest thing lacking from this "five-star" hotel is service. To sum it up: the service is terrible. For example, there are 5-7 doormen/valets standing around doing nothing when you pull up in your vehicle, and none of them lift... More

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TajBostonManagement, Front Office Manager at Taj Boston, responded to this review
10 May 2012

Dear Guest, Thank you for staying at the Taj on your recent business trip to Boston. Our central location and luxury accommodations make this hotel an ideal destination for business and leisure travelers. All feedback is welcomed, and we seriously regret that we did not meet your expectations. We take all responses very seriously, as it is the most important... More

Isle of Man
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 May 2012

Moved here from another hotel so booked it the day we wanted to check in. When we checked in Maria on reception was excellent. She upgraded us as it was our wedding anniversary. Staff excellent. Great location in back bay. We booked a park view. I think you would be disappointed with a city view. Bar was busy and drinks,... More

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TajBostonManagement, General Manager at Taj Boston, responded to this review
8 May 2012

Dear Guest, Thank you for staying at Taj Boston as you celebrated your wedding anniversary, and thank you for informing Maria of your special occasion. We are always pleased to hear that we exceeded our guests’ expectations, and we hope you had a nice stay in the Park View Suite with its stunning views of the Public Garden. On your... More

Kristiansand, Norway
Top Contributor
56 reviews 56 reviews
Reviews in 30 cities Reviews in 30 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 May 2012

This was a very nice hotel with the best location facing the park and public garden. Service level is at its very best as you would expect. It is a high end hotel and that reflects the price. Check hotels web site for social deals. We booked the 3rd night for free (in one stay) which made the price alright.... More

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See 2 more reviews by Kennethtravelling for Boston
Mystic, Connecticut
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 May 2012

Stayed on a Sunday evening, staff was very friendly and accomodating. Bar made some wonderful drinks and our room was very clean and well stocked. The bathroom was slightly dated, nothing to write home about, but the bed and linens were nice. Frette and Molton Brown amenities, so obviously they are spending money to deliver the luxury. We had a... More

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See 3 more reviews by BeachP for Boston
TajBostonManagement, General Manager at Taj Boston, responded to this review
8 May 2012

Dear Guest, Thank you for your kind review and for staying at Taj Boston. We are thrilled you enjoyed the service of our staff and your accommodations. Thank you for stopping by the Bar, we’re happy you enjoyed your visit and our award-winning cocktails. Next time you are at the Taj, stop by for our themed nights Tuesday-Saturday, with nightly... More

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Additional Information about Taj Boston

  • Taj Hotel Boston
  • Boston Taj Hotel
Address: 15 Arlington Street, Boston, MA 02116 (Formerly Ritz-Carlton Boston)
Price range (per night):* 326 AUD - 594 AUD

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Taj Boston
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