We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 73 Boston hotels »

Sheraton Boston Hotel

4.0 of 5
39 Dalton Street, Prudential Center, Boston, MA 02199
Hotel amenities
Sheraton Boston Hotel
Ranked #43 of 73 hotels in Boston
4.0 of 5 stars 1042 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

1,042 reviews from our community

What travellers say about this hotel
  • Prudential center(79)
  • Back bay(49)
  • Very nice(41)
  • Great location(33)
  • Charles river(32)
  • Hynes convention(31)
  • North tower(30)
  • Free internet(20)
  • Flat screen TV(11)
  • Friendly and helpful(11)
Traveller rating
    313
    428
    176
    81
    44
Only show reviews for Family (208) | Couples (298) | Business (343)
Date Rating
Jersey City, New Jersey
Senior Contributor
29 reviews 29 reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 9 May 2012

I am always super specific about the room I want - as high a floor as possible, as far away from the elevator as possible, as large a room as possible if my gold status allows for an upgrade, and with room 2509 they got it right! Great mini suite with incredible views - thank you Sheraton Boston! I wish... More

Was this review helpful? Yes
Bloomfield, MI
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 8 May 2012

We spent last weekend in Boston celebrating our youngest daughter's graduation. When we booked we explained there would be 3 adults, possibly 4 (if the graduate wanted to stay with us) so a Junior Suite was recommended. At check-in we were told internet service was $12.95 a day-pretty typical, but for $40 a day we could have internet access as... More

Was this review helpful? Yes
Senior Contributor
25 reviews 25 reviews
Reviews in 19 cities Reviews in 19 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 8 May 2012

We love staying in this property when we visit our son/wife in Boston. It is close to everything and the T is right there in the Prudential center. We were there a week ago and arrived very early and they were able to get us into a room so we could sleep for a few hours. The down side-this was... More

Was this review helpful? Yes
See 4 more reviews by Skamom for Boston
Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
10 May 2012

Dear Skamom, We appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels. Please be sure to reach our as we get closer to your September dates and we can see if anything opens up. Thank you for your review, and we look forward to welcoming... More

Torrance, California
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 6 May 2012

I stayed at the Sheraton Boston for four nights recently for a convention at the Hynes Convention Center. The hotel is attached to the Prudential Center mall, making it very easy to have your choice of take out breakfast on your way to the convention.The hotel rooms in the South Tower are larger than the North. The beds are very... More

Was this review helpful? Yes
See 3 more reviews by woolly1dog for Boston
Philadelphia, Pennsylvania
Senior Contributor
26 reviews 26 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 May 2012 via mobile

I would highly recommend this hotel if you are having a conference at the convention center. It is very convenient and located within the premises of prudential center with access to the food court and some shopping.

Was this review helpful? Yes
Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
10 May 2012

Dear Skamom, We appreciate you taking the time to post such positive comments . Thank you for your review, and we look forward to welcoming you back to Sheraton Boston. With warmth, Michael, Manager - Sheraton Boston Hotel More

Hamden, Connecticut
Senior Contributor
36 reviews 36 reviews
Reviews in 26 cities Reviews in 26 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 6 May 2012

I stayed here for 2 nights on business. The good: The rooms are huge, clean, great views, easy access to anywhere in the city. T or Amtrak. The not so good. The cord to the plugs on the desk could not reach the wall outlet. I didn't understand how this done. I had to unplug the TV and light to... More

Was this review helpful? Yes
See 3 more reviews by luvmybasset for Boston
mid
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 May 2012

Clean rooms, comfy bed and a hide stripper shower head which even though resource intensive feels reaaall good! A pool to swim laps in is very unusual but suited my excise routine well. They also have this green card youi put on the door to forego housekeeping. In return you get a 5 dollar food and beverage credit which covered... More

Was this review helpful? Yes
See 5 more reviews by willy35 for Boston
Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
10 May 2012

Dear willy35, Thank you for your recent review of the Sheraton Boston. I am so very glad you enjoyed your stay and were able to take advantage of the hotel amenities. The pool is one of my favorite locations in the hotel. The wide open space is only enhanced when the roof opens up in warmer weather (which will hopefully... More

Hampstead, London
Contributor
17 reviews 17 reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 May 2012

This hotel is fairly ordinary and a bit tired looking. My first night was noisy as my room backed-on to the lift shaft. However, when I asked to move to a quieter room the reception staff were excellent and very apologetic - got a free breakfast to compensate and was moved easily and conveniently. The hotel is very close to... More

Was this review helpful? Yes
Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
10 May 2012

Dear Hayse01, Thank You for taking the time to provide us with the feedback about your stay with us. I want to apologize for the inconvenience with the noise in your guestroom. I am glad we were able to take care of that for you. We appreciate the review and look forward to welcoming you back on your return trip... More

Seattle, WA
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 May 2012
1
person found this review helpful

We stayed at the Boston Sheraton for 6 nights in April and truly enjoyed our visit. We reserved a Club level room, 27th floor, which was wonderful. The room was spacious and had a lovely view of the city. We had a king bed and a hide-a-bed, and we had a roll-a-way bed brought in. Once we pushed the chair... More

Was this review helpful? Yes
Toronto
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 May 2012

Stayed there in early May 2012 with my wife and two children. Despite getting there at 4 pm, which is the posted check-in time, we were told that the room is not cleaned yet, and the earliest possible room can be available in an hour. They took my cell phone number and promised to call when the room is ready.... More

Was this review helpful? Yes

Travellers who viewed Sheraton Boston Hotel also viewed

Hotel Commonwealth
5 of 5 stars 1,087 Reviews
Boston, MA
Show Prices ABS:HotelCheckRates-d258705?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Back Bay Hotel
4.5 of 5 stars 1,237 Reviews
Boston, MA
Show Prices ABS:HotelCheckRates-d321151?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Lenox Hotel
4.5 of 5 stars 1,398 Reviews
Boston, MA
Show Prices ABS:HotelCheckRates-d114134?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 73 hotels in Boston, ranked by popularity »

Been to Sheraton Boston Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Boston Hotel

  • Sheraton Boston
  • Sheraton Hotel Boston
  • Boston Sheraton
Address: 39 Dalton Street, Prudential Center, Boston, MA 02199
Price range (per night):* 236 AUD - 503 AUD

Owners: What's your side of the story?

If you own or manage Sheraton Boston Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Boston Hotel
Show the lowest price for this hotel (from our partners)
Show Prices