Stayed for the 2012 marathon. I've stayed in my share of multi-star hotels and this was absolutely the best hotel experience my family has ever had. The staff went far beyond normal customer service. The hotel was excellent and the food service was exceptional. My son has food allergies and the chefs and wait staff were more than accommodating with...
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What a memorable review; thank you. We're thrilled that you experienced exceptional customer service during your stay. We recognize how hard it can be to travel with food allergies, and our Chef has crafted special allergy menus to ensure that every guest feels comfortable and cared for. We’re so happy your visit was during the Boston Marathon (such a fun...
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Always a great place to stay in Boston. Although I miss Aujourd 'hui, the second floor restaurant.
Perfection! We really enjoyed the location with our rooms overlooking the public gardens. And all the usual four seasons wonders are definitely present at this hotel.
One of the best four seasons I have stayed at! definitely more homely feel to it. Stayed there for work, and a short time, but the service was perfect, and their breakfast is great. Definitely will stay there next time.
Thank you for sharing your experience with us. We’re thrilled that the service was perfect – just as it should be. Power breakfasts in The Bristol Lounge are always a treat - we agree! We enjoy the healthy options but also splurge occasionally on signature dishes like the Crab Cake Benedict. Looking forward to welcoming you back again; we hope...
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Hard to find fault .. Great location facing the public gardens and near beginning of Newberry Street. Phenomenal service from the moment you pull up to the valet until the sad moment when you leave. Food was amazing and room was beautiful... the decor was elegant but a bit mundane and dull... hard to get excited about it. It seemed...
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Thank you for sharing feedback about your stay. We’re thrilled that you enjoyed our Back Bay neighborhood – Newbury and Charles Streets are the best for shopping, dining, sightseeing and more. We’re also so happy to know you enjoyed the food and accommodations. We appreciate your feedback on aspects of the stay that can be enhanced in the future. And...
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I love the Four Season Boston, Not only do they know my name upon arrival they new my children's as well. Everyone smiles and you are greeted depending upon the time of day with coffee,Fruit (On every Floor) and the amazing lobby and not to mention the famous Bristol Lounge that stands above the rest. The Blue cheese stuffed olive...
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Thank you for taking the time to share your experience with us! We just love that your children enjoyed the Hotel so much; we hope they’ll always remember their stay with a huge smile. And we’re thrilled that Mom & Dad had fun too and got to enjoy The Bristol Lounge, not to mention our signature Martinis. (We enjoy our...
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I can't say enough about my stay at the Four Seasons Hotel Boston. Customer service on overdrive. I was in town for the Boston Marathon so the location was ideal from the finish line. Beyond that, the personal touch for those doing the marathon were untouchable. Pre-race goody bag filled with appropriate items (energy gel, gatorade, etc...) and perfect bananas...
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We’re THRILLED that you enjoyed your Marathon experience! Thank you for sharing these details with us. We’re so awed and inspired by our runners and want to do everything possible to ensure their Boston Marathon experience is as wonderful as it can be. We truly are over the moon that you appreciated each touch. We loved cheering for you all...
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There's not too much good one can say about Four Seasons Boston, especially when someone else picks up the tab! Excellent food, ambiance, service, location. Go!
The staff at the Four Seasons in Boston went out of their way to provide outstanding service and support for the runners in this year's marathon. They had a huge table with cold water, electrolyte replacement drinks, fruits, chilled towels, power bars, ice ... everything that an exhausted (and hot) runner would need after the difficult conditions of this year's...
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Thanks so much for your wonderful feedback. We’re thrilled that you were able to experience Four Seasons Boston, and especially during the Boston Marathon, one of our favorite dates each year. We know how much hard work goes into Marathon training, and we want to do everything we can to ensure that our guests have the best race experience possible...
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The hotel staff make you feel like you are staying at a bed and breakfast in quaint New England town--always a friendly smile, a warm hello, and helpful, knowledgeable responses to questions.
This feedback makes us smile! We're elated that you enjoyed that "small New England town" feeling right here in the heart of bustling Boston; what a wonderful thing. We hope that all our guests benefit from this same warmth and friendliness too. We so appreciate you sharing your happy experience with us - thank you!
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