We were pleasantly surprised with our stay at this Holiday Inn. We booked the room on Hotwire, so were unsure what we were getting. But the rate was good, so we went for it. As luck would have it, this hotel was located very near where we were going for the evening. We were running late, so were extremely grateful...
More
Thank you so much for your wonderful review. I am glad you found our staff friendly and that we could accommodate your requests. I am glad to hear we will be you hotel of choice in Boston.
More
When the reservations were made there was NO mention of the Lobby being under construction with dust all over and wires hanging from the exposed ceiling. I checked in at 9pm and the construction and construction tape was up until at least Midnite. One maybe 2 elevators working. Staff was friendly but just smiled and made believe nothing was happenning....
More
I am sorry the renovation was so disruptive for you. We did have notices throughout the Holiday Inn systems and did also notify our internet partners. I am not sure why you did not get notified when you made your reservation, but understand how frustrating the experience must have been. The Lobby area renovation has been the most disruptive phase...
More
I was worried when I "won" a room at this hotel on Hotwire; however, the hotel surpassed my expectations. I stayed on the 9th floor and my room was clean, quiet and updated. As others have attested, the location is great. You can easily walk to Beacon Hill, the North End, Faneuil Hall, the Public Gardens, the Esplanade at the...
More
I am happy to hear that we exceeded your expectations and found our location to be convenient. I hope you choose to stay with us again.
More
We stayed here over the Easter period using my PC points. The reception area had not been completed but this wasn't an issue although it would have been nice to relax in the bar after a hard days walking. The staff were all nice and friendly even though they were working in difficult conditions because of the work. We had...
More
Thank you for your great review. As one of our Platinum members, I know you travel a great deal. I am glad we were able to earn your recommendation.
More
This hotel is under renovation but that did not cause any issues for us. Our room was very comfortable and nicely decorated. Bathroom was small but the counter top was spacious which was great. Staff were pleasant and helpful. The breakfast available was adequate/average. If you like to walk, it is manageable from this location. We walked to the Public...
More
I am glad to year our renovation activity did not inconvenience you and that you found my staff to be pleasant and helpful. I hope we will be your hotel of choice on your next trip to Boston.
More
Big rooms, need some refurbishment. Location isnt that bad since it is still walking distance of most attractions and just 1 block away from the beautiful beacon hill area
Thank you for your review. We are in the process of refreshing our rooms and our public areas. I hope you get a chance to come back when the work is finished.
More
This hotel is in a very quaint area in Boston, close to lots of restaurants, bars, and shopping. We walked in to the lobby and restaurant being renovated. The front desk was very courteous and gave us breakfast coupons to use upstairs in one of the banquet rooms, as that was where they were providing breakfast during the renovation. The...
More
Thank you for your review. I am happy to hear you enjoyed the convenience of our location and found my staff to be courteous. I am glad to hear you will stay with us again in the future. We look forward to it.
More
We come to Boston a few times a year to see to our son's medical needs. We usually stay at Omni Parker House, but noticed this hotel on a previous visit as being a bit closer to where we needed to be, so we finally tried it. We were a little nervous upon entering the lobby as there were major...
More
Thank you for your positive review and kind words for Sam. She is one of our Front Desk Supervisors and I will be sure to pass on your praise. All of our Guest Rooms have been renovated and we are finishing up the Lobby and Restaurant, which should be opening soon. I look forward to you coming back and enjoying...
More
The hotel is finishing a revovation since my last stay here. The lobby and restaurant were 95% blocked off. Rooms were nicely appointed except for the pillows---we had a ing sized bed but only 4 small down-filled throw pillows. Comfortable enough but not nearly large enough. Great location for anything in Boston. Walking distance to Fanieul Hall, TD Garden and...
More
I am happy to hear you enjoyed our great location. The renovation is winding down and I hope you get a chance to come back and see the finished product.
More
Stayed here on business in the middle of March 2012. The hotel was under major renovations but for the most part we were unaffected.
Had a slight issue with check in as they gave us a room that already had occupants but the issue was quickly taken care of.
Hotel is in a great location- around the corner from Mass...
More
Thank you for your kind review. I'm sorry for the mishap at check-in and than you for your patience and understanding in the matter. I am glad you enjoyed our location and that you were not disturbed by the renovation. We are in the last stages of our renovation and should be finishing up soon.
More
If you own or manage Holiday Inn Boston at Beacon Hill, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
310 Reviews
1,087 Reviews
