we had the deluxe room with wiews of the river annd some of the city, service was very good ,breakfast was very nice in the hotel restraunt. staff were all friendly and helpful internet acces in the lobby very handy for checking on local thing and flight updates the hotel is close to the prudential centre for shopping and to... More

My sister and I were visiting Cambridge for a wedding and at the last minute decided to visit Boston a day early to do some sight seeing. We booked a night at the Hilton Back Bay because the price was good. Front desk service was friendly and speedy. The room was clean and comfortable. If you are staying more than... More

loved the Hilton Backbay. The location was perfect, safe , and very clean. We were down by the Prudential building and Newberry street. It was an easy subway to the commons, Northend and Fanuel Hall and Quincy Market at the Government center

Lovely Hotel, well situated for sightseeing. Only negative comment is that the reception desk is very high and as my husband and I are both short in height, this was very inconvenient and made it difficult to have a private conversation with reception staff. I would expect people in wheel chairs to have the same problem. Saying that, staff very... More

Hilton Back Bay has a great location, very clean rooms and top notch service. The staff is very friendly and tries very hard to accommodate your needs and requests. It felt that they are trying very hard to please their guests. It was impressive.

The Hilton at Back Bay Boston, MA is a fine hotel. It is intimate. and relatively quiet. The hotel staff is responsive and helpfull. My room was large, the furnishings are standard for a commercial hotel. The accommodations were clean, the bed was comfortable. My one quibble is that room service breafast is expensive with additional fees and taxes which... More

The Hilton Boston Back Bay is a comfortable hotel in most ways. I enjoyed the pool in the mornings and found the location very convenient to the Hynes Conference Center (it's through the Sheraton, next door). The service was excellent in every way. My complaint is that the rooms have no shielding from the hall noises (the elevators and the... More

We visit Boston several times a year visiting our daughter. First the positives: comfortable rooms and great beds. Its nice to have a small refrigerator in the room. The location is in Back Bay and an easy walk a multitude of schools and attactions in the area. Cons: Staff are friendly, but check in could have been better with no... More

In town for a quick business trip, we found everything we needed at the Hilton. I had a very spacious and quiet corner room, the staff were super-friendly and helpful with directions, and we were able to do everything we needed within a block or two of the hotel. For breakfast, the doorman recommended an excellent diner a three-minute walk... More