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Courtyard Asheville

3.0 of 5
1 Buckstone Place, Asheville, NC 28805
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Courtyard Asheville
Ranked #32 of 58 hotels in Asheville
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89 reviews from our community

    Trip type
Traveller rating
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    44
    16
    8
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Date Rating
Blowing Rock, North Carolina
Top Contributor
53 reviews 53 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 May 2013

The room and hotel were clean. Great location and right next door to a Carrabba's. Convenient on-site market for soda, water, etc. The pool and hot tub were clean but there are broken tiles that need to be replaced. The hot tub was so hot it was almost unbearable. We have a hot tub at home at 103 to 104... More

Was this review helpful? Yes
See 5 more reviews by JKMick for Asheville
JackM-GM, General Manager at Courtyard Asheville, responded to this review
6 May 2013

Thank you for your kind remarks about the hotel and service. I am sorry that you found the hot tub too hot to your liking. We normally keep the temperature between 101 and 103 degrees. After just checking it, the current temperature is 101. Perhaps our thermometer needs to be replaced if it is no longer accurate. We have been... More

St. Paul
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 27 April 2013

good location, nice decor. internet connection was TERRIBLE. Breakfast was not included, but available for an additional charge, which based on what we saw, is not very different from the usual sort of breakfast that is included in the rate. Beds were ok, nothing exceptional. Excellent water pressure. Thin walls, but when I called at midnight to complain about our... More

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JackM-GM, General Manager at Courtyard Asheville, responded to this review
30 April 2013

Thank you for choosing the Courtyard for your overnight accommodations while in Asheville. Please accept my apology for the problems with connecting to the internet while you were here. Our chief engineer checked all access points and verified speeds for both downloading and uploading as soon as he came into work. Everything is working as it should with a couple... More

Durham, North Carolina
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 April 2013

Out of all of the Courtyards I have stayed at I truly enjoyed my stay at this one. The staff was extremely friendly and helpful. We were upgraded to a room with a Jacuzzi tub which was nice. I had a quick breakfast to go from the Bistro downstairs on the last morning. The outdoor patio was very nice and... More

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JackM-GM, General Manager at Courtyard Asheville, responded to this review
24 April 2013

Thank you for choosing the Asheville Courtyard for your weekend getaway! We appreciate the kind words about the hotel and staff. I am glad you had a great weekend and enjoyed our fantastic patio as well. We look forward to your return! More

Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 21 April 2013

The staff did everything they should have done for us and more, they were very friendly and accomodating. The hotel is spotless, our room was quite. I really don't know what more you could ask for, I'll definately stay here again.

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See 2 more reviews by Steve_Z_ON for Asheville
JackM-GM, General Manager at Courtyard Asheville, responded to this review
22 April 2013

Thank you for staying at the Courtyard while you were in Asheville. We appreciate your kind words about the hotel and especially the staff. It would be our privilege to provide you with your overnight accommodations on future visits to town. More

Roanoke, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 19 April 2013

I have been staying at this hotel on and off for several months when my work takes me to Asheville. It's easy access to most things in town (even for someone not familiar with the area) and generally a perfectly fine place to stay. The breakfast at the bistro is pretty nice, but my favorite feature is the outdoor patio... More

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JackM-GM, General Manager at Courtyard Asheville, responded to this review
22 April 2013

Thanks for choosing the Courtyard whenever your business travels bring you to Asheville. Your kind words will be shared with the entire staff. We look forward to your return. Glad you like the patio and fire pit. I does provide a nice setting overlooking the mountains. More

Washington DC, District of Columbia
Top Contributor
70 reviews 70 reviews
57 hotel reviews
Reviews in 43 cities Reviews in 43 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 16 April 2013

We stayed here while in Asheville for a wedding. No complaints whatsoever. The staff was very friendly, helpful and professional and the room was clean and quiet. The "Bistro" cafe is convenient and has a good variety of quick, great tasting food. Also, there's a Carraba's restaurant right in front for real convenience. Once out of the driveway, it's not... More

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JackM-GM, General Manager at Courtyard Asheville, responded to this review
18 April 2013

Thank you for the great review of the hotel and staff! We are really glad that you enjoyed yourself at the Courtyard while you were in town for a wedding.We look forward to providing you overnight accommodations on your future visit to Asheville. More

Detroit, Michigan
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 April 2013

We stayed here overnight while driving through North Carolina. Our plan was to stop, let the kids swim and get some rest for the night. As a Marriott Rewards member we choose to stay at this location since Marriott had it listed as a Category 4 hotel and used our points for a free night. Check in was easy and... More

Was this review helpful? Yes 1
JackM-GM, General Manager at Courtyard Asheville, responded to this review
4 April 2013

Thank you for providing feedback concerning your recent stay at the hotel. I am sorry that you did not find the hotel up to your standards. Please accept my apology if there was any misunderstanding when you made your reservation about what type of beds we offer. Our website clearly states double beds or king-size beds. We also state the... More

Herndon, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 1 April 2013

Stayed here for 3 nights, the hotel is located away from any road noise and the first two nights the peace was wonderful, unfortunately on the third night the people in the neighboring room were partying and woke us several times. I finally called down to the front desk, they obviously went to the room and requested they quietened down.... More

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JackM-GM, General Manager at Courtyard Asheville, responded to this review
4 April 2013

Thank you for staying with us while you were in Asheville. I appreciate your kind remarks about the hotel. Please accept my apology for the noise you encountered from the room next door. It is nice to know that when you notified the front desk, the desk clerk responded. Had you notified us again, we could have taken more stringent... More

United States
Top Contributor
97 reviews 97 reviews
42 hotel reviews
Reviews in 46 cities Reviews in 46 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 31 March 2013 via mobile

Stayed here for 2 nights while on vacation in Asheville. While I wished it was downtown, it was still convenient to the downtown area, and only a 10 minute drive into downtown via Tunnel Road. Did not eat at hotel Bistro but several restaurants close by (there is a Carrabas in the same parking area as hotel, but did not... More

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JackM-GM, General Manager at Courtyard Asheville, responded to this review
2 April 2013

Thank you for choosing the Courtyard while you were visiting Asheville. We are glad you enjoyed your stay. Had you inquired we would always provide additional shampoo, and lotion as well. We have received our first case of new, heavier towels. When we are all done, our towels will be the same as you would find in a full-service Marriott.... More

Lebanon, Ohio
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 19 March 2013 via mobile

The good: friendly staff. Typical rooms. Clean. Nice bistro for a relaxing small meal. The bad: walls in the rooms are paper thin. You can easily hear conversations in neighboring rooms, noise from the halls etc. Towels are thin and minimal. Overall quality of the building is like a cheap budget motel. Look elsewhere if you want a quiet room.

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JackM-GM, General Manager at Courtyard Asheville, responded to this review
20 March 2013

Thank you for staying with us while you were in Asheville. I appreciate the kind words about our staff and the atmosphere about the Bistro. Our current towels, as specified by Marriott are being upgraded to the same towels that you will find in a full service Marriott hotel. These are larger and of a heavier weight. I am sorry... More

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Additional Information about Courtyard Asheville

Also Known As:
Courtyard Asheville Hotel Asheville
Courtyard Asheville Hotel
Asheville Courtyard
Asheville Marriott
Address: 1 Buckstone Place, Asheville, NC 28805
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotels in Asheville
Price range (per night): 150 AUD - 220 AUD
Hotel Class:3 star (3*)
Reservation Options:
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Courtyard Asheville
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