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All 235 San Francisco hotels

The Westin St. Francis San Francisco on Union Square

4.0 of 5
335 Powell Street, Union Square, San Francisco, CA 94103 (Downtown)
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The Westin St. Francis San Francisco on Union Square
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67%
Ranked #87 of 235 hotels in San Francisco
Most recent review
4 of 5 stars Reviewed 17 June 2013
Robert W Mandeville, Louisiana
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2,220 reviews from our community

Traveller rating
    676
    771
    414
    233
    126
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Families
330
 
Couples
665
 
Solo
144
 
Business
629
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Mandeville, Louisiana
1 review
4 of 5 stars Reviewed 17 June 2013 NEW

We checked into the Westin on 5/31 with another couple as part of a group on an organized tour with Tauck - a great tour organization. Before we departed Mon. morning (3 night stay), we checked with the front desk to assure that there were no charges that we were responsible for and were told that there were not. However,... More

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seattle
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW via mobile

This was a GREAT property. Location couldn't be beat! Rooms were wonderful, clean, well maintained. However, since it is an older property it is SO NOISY. You can hear everything in the hallway. Particularly challenging when you have a 16 month old, woken up every couple hours by patrons returning home at all hours.

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New York City, New York
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 15 June 2013 NEW

I'd always wanted to stay at the historic St. Francis, right on Union Square. The lobbies and hallways are beautiful and I liked the modern bar across from the Michael Mina steakhouse. Service, as usual at the Westin chain, was excellent and friendly. But I don't think I'll stay there again. Our room, in the oldest part of the hotel... More

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Los Angeles, California, United States
2 reviews
5 of 5 stars Reviewed 14 June 2013 NEW via mobile

I have to say that I amazed by the customer service this hotel gas provided . I wrote a review a on jan 2nd about this hotel and I expressed my dissatisfaction about my stay! I actually heard back from the general manager of the hotel and he was a concern about me Andy family . He was very apologetic... More

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Westlake Villlage
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 13 June 2013 NEW

The Staff at the St. Francis is outstanding. All of the staff at reception both Yvonnes, Natty Teressa and Tarah Bitun are extremely welcoming and always remember me by name. They provide consistent and outstanding service on every visit. As special note of thanks and praise goes to the new customer service manager Zachary Stephens. Zach has provided outstanding service... More

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Philadelphia
1 review
5 of 5 stars Reviewed 13 June 2013 NEW

My stay at the Westin St Francis was spectacular. The rooms were beautiful, the restaurants were really good and our account manager, Hollie Bried, made my stay memorable by making sure every detail of my requests were handled professionally and made me feel very welcome.

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Daniel Island, South Carolina
Top Contributor
209 reviews 209 reviews
30 hotel reviews
Reviews in 51 cities Reviews in 51 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW via mobile

Having been staying at the St. Francis over the years and it remains a great hotel. Although it could use a bit of updating, the age adds to its beauty. Enjoy the beautiful lobby and wonderful service.

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See 3 more reviews by RMGTravel for San Francisco
London
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 11 June 2013 NEW

A friend and I stayed here for one night and although we didn't eat in the hotel (so I can't rate that), the service was really good, the room was clean, modern and spacious, the location - a bit touristy (even for san fran!). But for the short time we were there it was perfect.

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See 3 more reviews by HotelKat for San Francisco
San Francisco
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 11 June 2013

This was my husband and my first stay at this hotel. It's an old world charm with an elegance and walking through the hotel's corridors brings back many ghosts of times gone by. The hotel has retained it's original charm blended in with state-of-the-art check-in counter and beverage bar plus the other amenities. If you stay in the room in... More

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See 10 more reviews by Annabell77 for San Francisco
Manila, Philippines
1 review
4 of 5 stars Reviewed 10 June 2013

We visit SF almost yearly. Being a huge fan of modern contemporary hotels, we were quite hesitant to book this hotel (inspite of it being luxurious) as it has an old charm atmosphere. Having read the reviews, we learned it has a new tower and booked our stay there. We received a very warm welcome from the amiable lobby host,... More

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Hotel Summarization (Beta)

What travellers say

  • Union square(345)
  • Cable car(119)
  • Great location(92)
  • Very nice(53)
  • Room service(49)
  • New tower(47)
  • Hotel staff(26)
  • Heavenly beds(22)
  • Old part(18)
  • Flat screen TV(4)

Additional Information about The Westin St. Francis San Francisco on Union Square

Address: 335 Powell Street, Union Square, San Francisco, CA 94103
Region: United States > California > San Francisco > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#33 Luxury Hotels in San Francisco
#33 Romantic Hotels in San Francisco
#64 Family Hotels in San Francisco
#67 Business Hotels in San Francisco
Price range (per night): $243 - $490
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
More than just a hotel, The Westin St. Francis is a destination where you can unwind and be pampered by attentive, world-class service. As the only hotel located on Union Square, we are celebrated for our historic Magneta Grandfather Clock, a popular gathering place for generations of travelers, as well as our commitment to guest renewal and relaxation. Explore this legendary landmark, which has drawn locals and visitors for more than a century with our distinguished service and through the timeless refrain "Meet me under the clock!" Inside our warm and welcoming San Francisco luxury hotel, marble columns, ornate balconies, and intricate woodwork transport guests back to the elegance of yesteryear. Yet these magnificent appointments are balanced by modern, groundbreaking amenities including the revolutionary Heavenly Bed, our Starwood Preferred Guest rewards program, and employees dedicated to making you feel at home. Book one of our downtown San Francisco hotel rooms and discover the allure of the city's most charismatic and vital setting. ... more   less 
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Also Known As:
The Westin St. Francis Hotel
The Westin St. Francis Hotel San Francisco
Westin St Francis
Westin San Francisco
Westin Hotel San Francisco
San Francisco Westin

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The Westin St. Francis San Francisco on Union Square
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