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The Donatello Hotel

3.5 of 5
501 Post Street, cross street - Mason Street, San Francisco, CA 94102
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The Donatello Hotel
Ranked #9 of 235 hotels in San Francisco
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1,615 reviews from our community

Traveller rating
    978
    529
    76
    23
    9
See reviews for
Families
354
 
Couples
763
 
Solo
88
 
Business
169
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Connecticut
Top Contributor
70 reviews 70 reviews
16 hotel reviews
Reviews in 35 cities Reviews in 35 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

From the moment we walked in and were greeted by friendly staff and offered apples until we left 3 days later, we were happy campers. We appreciated the excellent location, the nice sized and spotless rooms, the refrigerator, microwave and dishes in the room and the top floor where there was complimentary coffee and tea as well as a lounge... More

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See 2 more reviews by WHCTTraveler for San Francisco
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW via mobile

I stayed here when I had a meeting at The Westin next door. It was nicer than The Westin at about $75 less per night. It is also smaller which equates to a quiter hotel. I would request a corner room which gives you more square footage and a view of the city from both sides. The hotel is a... More

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melbourne
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

Booked this hotel for our 4 night stay in April . We have been to SF on numerous occasions and prefer to stay in union square area . Have previously stayed at Hotel Chancellor and would have retuned there except,we he our 17 year old daughter with us and need a larger room to accommodate the three of us which... More

Was this review helpful? Yes 1
See 4 more reviews by blondelinda for San Francisco
London, UK
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 May 2013 NEW via mobile

We stayed at hotel Donatello for 6 days in May and it was a very good experience. Fast check in was appreciated as the jet lag had already kicked in after our 11 hour flight and our 3 year old had been sick all over the taxi. (Horrid!) Room was very spacious and clean, (in front of the lifts but... More

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See 3 more reviews by JoineeAnun for San Francisco
Oakville, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 15 May 2013

Very nice hotel ideally located just a block from Union Square. Our room was big, very clean and had all the amenities. Staff was extremely knowledgeable and friendly and went out of their way to make us feel at home. Close to some very nice eateries, shopping, trolley cars, buses etc. Staff provided good guidance re places to visit, booking... More

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See 2 more reviews by Kuldeep C for San Francisco
Camp Hill, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 15 May 2013

The hotel is located just off Union Square, on public bus lines and near the cable cars. Check-in was quick and efficient and the entire staff was very helpful. Our room was on the 12th floor facing Post St, across from the JW Marriott. The room was a large hotel room with a king bed and a sleeper sofa, coffee... More

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wellington
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 10 May 2013

We stayed for 3 nights in April for our first visit in San Francisco. The taxi ride from the airport was $50 and took about 45 Mins. Check in was easy, staff lovely and we were given a huge room on the 10th floor. The decor is older style but well maintained and clean. The downside for us was the... More

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See 3 more reviews by joanWellington for San Francisco
Belfast
Top Contributor
71 reviews 71 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 9 May 2013 via mobile

Great hotel. large, clean, well equipped, modern rooms. Friendly and helpful staff. Small but well equipped and fully working gym.Great location one block from union square and far enough from the tenderloin for comfort. Would recommend highly.

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See 2 more reviews by PabMac for San Francisco
demarest
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 9 May 2013

this small hotel is located in the theater district of san francisco and is close to chinatown and easy access by public transportation to all tourist attractions. it is very clean, quiet. the staff is incredibly helpful. a really good place if you want to explore frisco.

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Palmerston North, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 May 2013

Our Family of four from New Zealand stayed here for 3 nights in mid April. I booked the Donatello through Expedia.com prior to leaving NZ and when we arrived in San Francisco check in was fast, friendly and efficient. Jesus on the front desk was fantastic, very welcoming and friendly and couldn't help us enough with any queries we had.... More

Was this review helpful? Yes 1
Chancellor Hotel on Union Square
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San Francisco, CA
4.5 of 5 stars 2,832 Reviews
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Hotel Summarization (Beta)

What travellers say

  • Union square(248)
  • Cable car(97)
  • Top floor(83)
  • Great location(74)
  • Very good(54)
  • Street noise(46)
  • Coffee maker(31)
  • Club room(23)
  • Fridge microwave(22)
  • Happy Hour(18)

Additional Information about The Donatello Hotel

Address: 501 Post Street, cross street - Mason Street, San Francisco, CA 94102
Phone Number:
Region: United States > California > San Francisco
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#9 Business Hotels in San Francisco
#13 Family Hotels in San Francisco
#46 Romantic Hotels in San Francisco
Price range (per night): 230 AUD - 595 AUD
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Located in the heart of San Francisco's fashionable shopping and theater district by Union Square is the spacious Donatello. Settle into tastefully appointed rooms and enjoy the top floor fitness center, with a whirlpool spa and private saunas, which provides the perfect retreat after a day exploring the city. You can take a cable car up and down San Francisco 's colorful neighborhoods or explore the many streets of Chinatown. And when you work up an appetite in a city know for its cuisine, the Zingari Ristorante, located onsite, is a Northern Italian feast for the taste buds. Fully experience fine dining, theater and shopping in San Francisco at our luxurious retreat in the exciting City by the Bay-a San Francisco getaway perfect for romance, leisure and business travel. ... more   less 
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Also Known As:
Donatello Hotel San Francisco
Donatello San Francisco
Donatello Hotel
The Donatello

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The Donatello Hotel
See lowest price for your stay* (from our partners)
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