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Mandarin Oriental, San Francisco

5.0 of 5
222 Sansome Street, San Francisco, CA 94104
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Mandarin Oriental, San Francisco
Ranked #8 of 235 hotels in San Francisco
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170 reviews from our community

Traveller rating
    113
    41
    14
    2
    0
See reviews for
Families
29
 
Couples
67
 
Solo
7
 
Business
44
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
California
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 18 June 2013 NEW

Just stayed for one night but enjoyed every minute from check-in to check-out. The service was outstanding from the valet and doorman to the front desk and bellman. Check-in was speedy and seamless. Afternoon tea and crumpets arrived shortly after check-in. The room was spacious and spotless and the view of the bay was mesmerizing from the 42nd floor. The... More

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Charleston, South Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 17 June 2013 NEW

Stayed for 3 nights and had 3 rooms to include our son and daughter. All rooms had spectacular views. All were in superb condition and we all felt pampered. The staff were wonderful. From the welcome at check in. The service and food in the ground floor restaurant outstanding. Brian the barman went out of his way to ensure that... More

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Somerset, New Jersey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 14 June 2013 NEW

This was a decent enough property for San Francisco, but as far as a Mandarin Oriental goes, not in keeping with their other locations around the world. We had a nice stay and no real complaints. A solid three-star hotel.

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Chicago
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW

This was my second stay in the last couple of months at this hotel with the best views in S.F. The staff are low key and totally on top of everything. It's a very small and intimate hotel, well located to go anywhere in town. It will remain my first choice for hotels in S.F. The first time I stayed... More

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Charleston, South Carolina
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 9 June 2013

Other TA reviewers have had outstanding feedback in regards to the hotel staff's customer service, which I agree is outstanding. However, compared to other MO properties I have stayed at throughout the world, especially in Asia, the hotel just didn't have that 'awe' factor. I felt the rooms were on the smaller side, but did have outstanding views of the... More

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Orlando, Florida
Top Contributor
51 reviews 51 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 9 June 2013

It was our anniversary and I decided to splurge for two nights in a “bridge to bridge” room (43rd floor) and WOW am I glad I did. It was very expensive but the memories of the views, especially at night, made it worth every penny. Because of the day and night fog we only got a couple glimpses of the... More

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See 3 more reviews by BrunoKnowsBest for San Francisco
Alexandria, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 June 2013

My wife and I stayed at this hotel for three days and we could not get over the friendliness of the staff . Whether it was the waitstaff in the restaurant , the bell staff , the dest staff, concierge , housekeepers or the doormen, it was shocking how friendly and proactive they were in giving service. It is clear... More

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Milano
Top Contributor
90 reviews 90 reviews
55 hotel reviews
Reviews in 40 cities Reviews in 40 cities
529 helpful votes 529 helpful votes
5 of 5 stars Reviewed 1 June 2013

I love San Francisco as u can see on my reviews, but if you really love the city by the bay, you cannot miss the best hotel in town, the most luxury, comfy and special hotel ever, the Mandarin Oriental SF. I've been there two times, before and after the renovation, it was perfect before and its amazing now. All... More

Was this review helpful? Yes 3
See 10 more reviews by bicocchinaonesta for San Francisco
San Francisco, California
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 May 2013

My daughter and I spent a weekend get-away here. The hotel is in the financial district and close to restaurants, bars, shopping and within walking distance to Union Square. The hotel rooms start on the 38th floor so every single room has a fantastic view of the city and the bay. We had the best view for the fireworks from... More

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New York City, New York
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 30 May 2013

Hotel is beautiful. Service was impeccable. Room was well-appointed and immaculate. Our view was spectacular. Generally, our stay was everything that we would expect from a hotel in the Mandarin Oriental group - simply perfect.

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Hotel Summarization (Beta)

What travellers say

  • Financial district(9)
  • Great location(5)
  • Bay bridge(5)
  • Golden Gate(4)
  • Room service(3)

Additional Information about Mandarin Oriental, San Francisco

Address: 222 Sansome Street, San Francisco, CA 94104
Phone Number:
Region: United States > California > San Francisco
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotels in San Francisco
#6 Luxury Hotels in San Francisco
#23 Family Hotels in San Francisco
Price range (per night): $468 - $913
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Towering high above the breathtaking skyline, Mandarin Oriental, San Francisco has earned acclaim for its breathtaking views and its renowned service in one of the worlds most alluring cities. With the new lobby, signature bar and restaurant, and guest rooms now open, our hotel has transformed itself to become the city's most striking and sophisticated hotel. ... more   less 
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Also Known As:
Mandarin Oriental, San Francisco Hotel
Mandarin Oriental, San Francisco Hotel San Francisco
Mandarin Oriental San Francisco
Mandarin Oriental
Mandarin San Francisco
San Francisco Mandarin
San Francisco Mandarin Oriental

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Mandarin Oriental, San Francisco
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