After about 13 hours of trans-Pacific flight, my hubby and I were welcomed with a free room upgrade that had the Union Square for our view. Nice touch for these weary but excited travelers. I would have given it 5-stars if the internet had a fast connection and was for free - a small thing to ask but a necessity... More

The best loction and nice rooms size. Just one block of union square! The staff are very helpful. The concierge help me to book all restaurants and activities. Very easy to checked in and checked out.

The Grand Hyatt is in an excellent position next to Union Sq and next to public transport connections. The food is fantastic and it has a good bar to have a drink in either before going out in the evening or to finish the day off. The staff at the Grand Hyatt and rweally helped us out when we needed... More

Lovely Hotel and great stay. We went to celebrate my daughters high school graduation. Everything was absolutely perfect. The room was beautiful, clean and very quiet considering the hotel was fully booked. The beds were amazing, like sleeping on a cloud! Steve got us checked in and he was great. Lyle helped us on several occasions and he was so... More

This is a nice very modern hotel. You do need to watch where you stay at in San Francisco and this hotel is in a good location. If you are in the city for pleasure this hotel is right around the corner from the where Union Square. This is where the Double Decker bus tours pick up from. It is... More

Me and my then-girlfriend stayed at the Grand Hyatt in the beginning of May. I called the hotel a few days before our arrival and informed them that I plan on proposing to my girlfriend in the room as soon as we got our room and requested to have a bottle of champagne and some chocolate dipped strawberries in the... More

I stayed at Grand Hyatt for a last night before departing back home. In a nut shell: You get what you can expect, and even a little more. Very friendly reception, modern & recently renovated rooms and a good view if you ask for a higher floor. I really would like to highlight the recently renovated rooms, the are quite... More

Booked this as part of a package for a weeklong vacation. Had a bay view and it was great! Could see Alcatraz and the Bay....very nice. Room was a good size (king bed) and plenty of room. Entire staff was friendly and did a great job as well! Only real critique (and this is being picky) is the room could... More

I couldn't have been happier with my stay at the Hyatt. It underwent a complete face lift in the last year and they did a great job. Cool and hip but totally comfortable. Rates are in line with most hotels in the area. Room was great with multilayer window treatments that you can control bedside. Fabulous bathroom mirror and lighting.... More