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Hotel Carlton, a Joie de Vivre hotel

3.0 of 5
1075 Sutter Street, San Francisco, CA 94109
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Hotel Carlton, a Joie de Vivre hotel
Ranked #50 of 235 hotels in San Francisco
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1,486 reviews from our community

Traveller rating
    604
    596
    197
    59
    30
See reviews for
Families
134
 
Couples
612
 
Solo
91
 
Business
145
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Montreal, Canada
Contributor
15 reviews 15 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 21 May 2013 NEW

This hotel is very well located close to the downtown area at Union Square. All is done on foot easely. Staff is very cordial and nice. The room was very good. It is not the most modern, but very warm place. We where there for 7 days, and we ask for a small freezer, we got it as we check... More

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See 6 more reviews by Richard M for San Francisco
Monrovia, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

We stayed in SF for 3 days and have experienced many hotels in the city over the years. I'm ok with older hotels & rooms but this one needs some attention. Bathroom has peeling paint & an old stained tub that looked dirty...resurface please for what you are charging!!! The tile was obviously already replaced from the original so why... More

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La Habra, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

We loved this hotel! Front desk staff were very friendly and engaging, hotel rooms were very clean, nicely decorated, very comfortable bed. Enjoyed the wine reception at the lobby. Valet was very fast, they ask for a 30 minute allowance to get your car but it didn't take that long. Location is best! Walking distance from Union Square where you... More

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Laguna Beach, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

The Carlton is adorned in a warm yet chic style with an international flair. If World Market-Cost Plus had a hotel, this would be it. The staff treats you professionally while caring for you like family. Any questions, they are more than ready to give you good advice, and how to well spend your money is this great bay city.... More

Was this review helpful? Yes 1
Columbus, Ohio
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

My partner and I had stayed many times before in the Beresford Arms in SF, a comparatively priced hotel nearby. Since their rates had gone up 20% in one year, we decided to switch to the the Carlton, and we found there were many advantages in doing so. The location is very good. People who say it's in a bad... More

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Paris, France
1 review
4 of 5 stars Reviewed 19 May 2013 NEW

This is a really nice place to stay when you come to San Francisco! The staff is very nice and very helpful, the lobby is very convenient for meeting the other clients while having a glass of wine, the atmosphere is very relax (in a good way that is!!) The only thing I could reproach to this hotel is that... More

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Waukesha, Wisconsin
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2013

I will stay at the Hotel Carlton again. It is clean, the people are friendly, they offer free wine and entertainment at happy hour and the location is very good. I would say the value is great for the rpice.

Was this review helpful? Yes 2

Review collected in partnership with this hotel

Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
16 May 2013

Thank you for a terrific review! We are so pleased to hear how much you enjoyed your stay. We sincerely appreciate your comments and feedback. Be sure to check out the Saha Restaurant next time, it is delicious! Please join us again soon, we would love to see you! More

Wrexham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013

Stayed at this Hotel May 2013 on a family trip to San Francisco. The Hotel Is in an excellent location for shops, cafes, pubs, restaurants and a short taxi drive from the airport. Walking distance to Pier 39 and Fishermans warf (20 mins). My room was spacious with good size bathroom and closet with safe facility. The Hotel is doing... More

Was this review helpful? Yes 1
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
16 May 2013

Thank you for a fantastic review! We are thrilled to hear how much you enjoyed your stay. Our team is definitely the heart and soul of our operation, and we are happy to hear that you enjoyed our service! We look forward to your return to San Francisco, and we hope to see you soon! More

London, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 May 2013 via mobile

To anyone who gave this hotel a bad review, grow up!!!!! The hotel is lovely the staff are great really friendly and funny, the room is spotless clean comfy and really well decorated, the restaurant is very good for breakfast and dinner (middle eastern fusion). Keep up the good work, that you.

Was this review helpful? Yes 3
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
16 May 2013

Thank you for an excellent review! We are elated to hear how much you enjoyed your stay, and we sincerely appreciate your comments and feedback. We hope that you'll join us next time for our nightly wine reception, and we look forward to your return to the Hotel Carlton. We hope to see you soon! More

Curitiba
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 9 May 2013

I've stayed in Carlton with my girlfriend for a week. The room was cozy, clean and quiet with a nice view. The staff was very helpfull and the location is good, but it was not so close to Union Square as we imagined in the reservation moment. There is a cable car about three blocks from the hotel and bus... More

Was this review helpful? Yes 2
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review
16 May 2013

Thank you for a great review! We are elated to hear that you and your girlfriend enjoyed your stay. We sincerely apologize if we were unable to live up to any of your expectations. Our location is very central to the majority of attractions in the city! We hope that you'll join us again upon your next visit to San... More

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Hotel Summarization (Beta)

What travellers say

  • Wine reception(30)
  • Nice touch(12)
  • Very friendly(11)
  • Street noise(10)
  • Few blocks(9)
  • Nob hill(8)
  • Other guest(6)
  • Next room(5)
  • Light sleeper(3)
  • Very good(3)

Additional Information about Hotel Carlton, a Joie de Vivre hotel

Address: 1075 Sutter Street, San Francisco, CA 94109
Phone Number:
Region: United States > California > San Francisco
Amenities:
Business Centre Free High-Speed Internet Pets Allowed Restaurant Suites Wheelchair access
Hotel Style:
#5 Onsen Hotels in San Francisco
#47 Family Hotels in San Francisco
#50 Business Hotels in San Francisco
Price range (per night): 172 AUD - 386 AUD
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The historic Hotel Carlton offers an international ambiance paired with outstanding guest service. Built in 1927, this nine-story San Francisco hotel is 3 blocks from the California Street cable car line, 6 blocks from Union Square, 8 blocks from the main entrance to Chinatown and 9 blocks from Civic Center. Complimentary evening wine receptions are held in Hotel Carlton's lobby nightly. In addition, Hotel Carlton provides complimentary wireless internet to all guests; upgraded bandwidth is also available (surcharge applies). All 161 non-smoking guestrooms at Hotel Carlton feature Tibetan mountain-themed art, hand-painted Moroccan tables, ceiling fans, and marble-top desks. The public spaces showcase cross-cultural design that incorporates treasures from Africa, India, Nepa, Laos and Asia. Our restaurant Saha features award-winning Arabic Fusion cuisine. ... more   less 
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Also Known As:
Carlton Hotel San Francisco
Hotel Carlton San Francisco

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Hotel Carlton, a Joie de Vivre hotel
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