I chose this hotel because it was a Best Westen Plus hotel and it was in a good location..close to downtown and good security if youre travelling alone. Front office staff were good, especially the young women working May 12 & 13/12. They were very informative on what to see and do and how to get there. It was clean... More

Stayed here for a few nights the rooms are really nice, and all very funkily decorated. However, the service is TERRIBLE. Doorman wouldn't help with luggage (even with offer of a tip) and I had to deal with all my bags myself. Got locked out and they didn't want to give me another key (plastic?! what's the big deal?) Let... More

PROs: Location- walking distance to Civic centre and downtown SF. However, there are similarly priced hotels in the same area. Parking is $5 per night which is cheap. We paid around $120/night for a room with 2 double beds which I thought was a good price. But as the saying goes- you get what you pay for! CONs: Poor insulation!... More

Let me just start by saying I hate San Francisco and I was sick as a dog during my stay. With that being said, this was a great place to catch some sleep. Hotels are a hit or miss in San Francisco and I'm so glad I picked this one. Parking was easy and cheaper than most hotels in the... More

Nice hotel and very friendly staff! Good location. Parking is a plus. The only minus was that breakfast was just a cup of tea or coffee + muffin (for me it was OK, but for my family - 3 guys - definitely not!). But on the other hand they do not have enough place for placing folks for breafast. In... More

I would definitly recommend this hotel. We really enjoyed our stay! The rooms are nice decorated and the place has it charme! We got a room with 2 dmall beds ob the second floor and have been satisfied at all! They charge for parking, as everywhere and which is very expensive in other hotels, was good.

My trip got off to a rocky start. The flight was delayed, I had a 45 minute wait for my shuttle. And while I was waiting for my airport shuttle, all I could think was how nice and comfy my room would be when I finally arrived. Well Yes the room was nice, comfy, and beautiful. But check-in was a... More

I stayed at the Best Western Hotel Carriage Inn - San Francisco May 11 but I have read that theere have been some renovations done since then. i thought it was a great hotel, the rooms are very interesting and each has a theme so a little different. There is no restaurant and breakfast is minimal but there are places... More

Attended MacWorld last week & spent 4 nights here. We chose it for the walking distance to the Moscone center and on site parking (and price). The room (Ken Keesey) was quite large so that was nice for a long stay. Very clean and nicely appointed, good bed. Service was friendly and helpful. Wished for more ice machines! Neighborhood has... More