Clean, no smells, friendly and helpful staff who are improving the hotel-like hostel. Free wi-fi only in lounge area, but I was told it is being expanded to all the floors. Free continental breakfast more 'bountiful' than expected. If you're not willing to share the bath facilites, you will not be happy there. Also some 'street people' are in the... More

If you check my review history I hope it's clear that i aim to be honest and not overly critical, especially when there is an effort made by staff to improve places. But tjis hotel is actually NOT a hotel and is in a very dangerous location. as our last stop on our travels through the US we were left... More

This is not a Hotel, it is a Hostel that pretends to be a Hotel. I dont know which stock library they used to get the photos of their rooms, but they should have used the money they spent on someone else's photos on some cleaning products. The place stinks of urine. You have to enter the place through a... More

This is a good hostel for backpackers: Upsides: - breakfast included - free wifi internet - centrally located (easy to reach e.g. tourist information in market street) Downsides: - small room with a double bed - our room did not include a private bathroom, shared bathrooms and showers were ok and clean - a little noisy, preferably for younger travelers... More

Coming into our 4th month of a year ling trip around the world we have stayed in many many of the cheapest roughest places going! This one is way up there with the worst! To be fair the room isn't to bad, although incredibly basic, it's not a hotel... I'd even question calling it a hostel. The most alarming this... More

Rooms are clean but you must share a bathroom. Only a few blocks from Moscone Center and some good restaurants. Continentel breakfast is only muffins and toast with coffee and juice but at least its enough to start your day. Value is good for the prices.

I look at the bathrooms as an indication if I want to stay somewhere. This place is clean, the location is close to BART, so no need to pay those high parking rates in the city (and the hassle of a car). It is hard to find any "affordable" hotel in San Francisco, but this place is perfect for a... More

Recently during the World Series, I was having problems getting a hotel. I ended up at the Pontiac. I was a little leary because of the negative reviews. Well, I think something has changed, because my stay was pretty good. The hotel was very clean, but remember, there are shared bathrooms and showers, but I found them clean. Only 2... More

The Pontiac is located in the middle of junkies, winos and crazy people. Very hostile streets around the Pontiac. Staff was unfrienly and lazy. Breakfast was very dissappointing. I met junkies also in the "hotel" corridoors. I was offered amfetamin by one stoned junkie that was apparently a "hotel" customer. Scary. I never felt safe or enjoyed my stay in... More