The Hotel and Staff was excellent. Was very hesitent at first at staying at the hotel because the location was away from where i actually needed to be, However, Im so greatful that I stayed. The relaxing feel of the hotel makes you feel like you never want to leave.

We wanted a great location and place to rest pur heads at night. We booked through airbnb and got a great rate. Our room was on the 11th floor and was clean, tidy and basic. A bed, kitchenette, iron, hairdryer, 1 seat couch and chair, plus TV. Everything we needed essentially with free wifi in lobby. Perfect as we were... More

I had stayed at the Gaylord back in 2006 when it had just been renovated, and found it to be a perfect solution for short term accommodation. From that experience, I confidently booked a room for week in November 2011, thinking that it would be the same. Big mistake! Given all that has happened since 2006 it should have been... More

I traveled on september 2009 with my girlfriend. Since it was our first time in San Francisco, we wanted a central hotel near Union Square which wasn't very expensive. We found this hotel and started reading all the reviews in Tripadvisor and saw they were very good. We also contacted the hotel and asked them to send them more pictures,... More

I stayed here in half term holiday period with 5 girlfriends. The hotel is in a great location, only a few blocks from Union Square reached within 5 minutes walk. We were all put on the 12th floor (this is the highest floor). Rooms had all been decorated recently. (worth noting that hairdryers are now supplied as this is now... More

I have lived at the Gaylord for almost 9 yrs. and I have seen this beautiful building decline. In 2002, it was still a S.F. gem with the friendly vibe that you now must travel to Portland to find. It was an apartment building/community of friendly neighbors, Tuesday pasta nights, Friday happy hours, and Sunday brunches enjoyed by residents from... More

Having read the very mixed revews of this place, we arrived with some trepidation. First they tried to give us a room that was midway through renovation and seemed surprised when we refused it. We were then moved to a much nicer room on the 11th floor. The room is sparsely, but adequately furnished. We were there during a heatwave,... More

A very convenient location, but be careful where you walk. The staff was very unhelpful and not very friendly, except for the guy who manned the front desk at night. I would check to see if you can get a better or same deal elsewhere.

this is the worst hotel and let me tell you I have travel a lot, when we got to the hotel at 4:00am the guy at the front desk tells me that there is not reservation and that they also don't have room available, we were not the only ones there was also a lady from Spain also with the... More