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Americas Best Value Inn & Suites Union Square

2.0 of 5
505 O'Farrell Street, San Francisco, CA 94102
Hotel amenities
Americas Best Value Inn & Suites Union Square
Ranked #204 of 239 hotels in San Francisco
2.5 of 5 stars 70 Reviews
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70 reviews from our community

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Traveller rating
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Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 20 April 2012

My wife and I recently stayed here. Being our first night in San Francisco and not knowing what to expect at all we were caught a bit off guard by the location. After dark it began to swarm with beggars, users, etc. we really didn't feel that comfortable and in fact ordered in... That being said. The staff were friendly... More

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Davos, Switzerland
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 22 February 2012
1
person found this review helpful

One of the dirtiest hotels I have ever stayed in. The carpet in the hallways had fur balls of hair and carpet fibers as if they hadn't been vacuumed in weeks. The shelves in the closet had piles of dirt, not just a layer of dust, but lots of dirt as if holes had been drilled in the wall and... More

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See 2 more reviews by mtnlife2 for San Francisco
Jimmy Duong, Guest Relations Manager at Americas Best Value Inn & Suites Union Square, responded to this review
24 February 2012

Dear Mtnlife2, Thank you for taking time to update your review. Again, please accept my sincere apologize for the condition of the hotel and the staff during your 8 nights stay. I have personally ensure that half of your stay was complimentary as there is no justifiable reason why any guest concern should have went answered immediately. Please rest assures... More

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4 of 5 stars Reviewed 21 February 2012 via mobile
1
person found this review helpful

I stayed here with my sisters for the weekend!!! We had a great stay here. The price was unbeatable for the value you get here. It was conveniently located in the center of the city so you can anywhere you want using public transportation. When I saw the lobby with its outdated furniture and old wooden floor I had second... More

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New York
Senior Contributor
23 reviews 23 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 14 February 2012
1
person found this review helpful

Its clean, and spare, no carpeting in the room, or A/C ( but a fan in the closet if you need it) Small bathroom and an elevator that reminds one of an upright coffin. The lobby reminds one of a movie set in a low budget thriller. It's not the hotel that s a problem, its the location. Farrell st... More

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See 6 more reviews by microsciences for San Francisco
Jimmy Duong, Guest Relations Manager at Americas Best Value Inn & Suites Union Square, responded to this review
21 February 2012

Dear Microsciences, I am happy that we were able to provide you with a clean room. As we have advertize on all websites, we recently remodel all our rooms with hardwood flooring over having carpet to ensure that our rooms are clean. As a traveler myself, I always wonder if it is save to walk bare footed onto any hotel's... More

San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

Just relocated to San Francisco and stayed in this hotel for a few weeks, and all I can say is that the service from the staff was exceptional, better than any other hotel I stayed in San Francisco. As soon as I checked in the staff was very welcoming and made you feel at home. One desk agent in particular... More

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helper utah
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 30 November 2011

This is supposed to be an America's Best AND Extended Stay. However, there was nothing close to a kitchenette (Extended Stay) and it was a pretty rundown place for America's Best. No doorman and a difficult entry. Teeny elevator, barely enough room for three people, certainly not with luggage. The old hotel name is on the door so it's nearly... More

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Jimmy Duong, Guest Relations Manager at Americas Best Value Inn & Suites Union Square, responded to this review
29 December 2011

Dear Ms. Wilson, Thank you for taking the time to write a review of your stay at our property. America's Best Value Inn and Suites Extended Stay Union Square is an economical / budget hotel located near Union Square in the heart of San Francisco. As such we offer safe and clean accommodations for a fraction of the cost that... More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 November 2011
1
person found this review helpful

This hotel is in the heart of San Francisco. The rooms where very clean and tidy. Recently redone. There is only one very small elevator and is quite tight by the time you get your suitcase in there. The staff were extremely friendly and helpful. My room was serviced daily. It is a old hotel but has a lot of... More

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See 2 more reviews by lisawesley13 for San Francisco
Kansas City
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 November 2011
2
people found this review helpful

My wife & I stayed at this hotel for a couple days while attending a conference at Moscone Center. The location couldn't have been better from that standpoint, as the hotel is only a block from the Hilton Union Square, where we could pick up shuttle buses to the conference. Yet the cost was about a quarter what attendees staying... More

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See 2 more reviews by DWO for San Francisco
Los Angeles, California
Senior Contributor
21 reviews 21 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 31 October 2011

I arrived at this hotel and what I saw was depressing. I booked another hotel in less than 30 minutes and left. Yes, it's cheaper than the others for a reason, the lobby has a horrible appearance, the rooms don't have air conditioning (note that San Fran can be hot), neighborhood is depressing too. If you want to enjoy your... More

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See 3 more reviews by ragdias for San Francisco
Jimmy Duong, Guest Relations Manager at Americas Best Value Inn & Suites Union Square, responded to this review
6 November 2011

To: Ragdias, Thank you for taking the time to post a review of your recent experience at our property. Our lobby, while not luxurious, is clean and functional. The building, which we are quite proud of, was built in 1922 and as such is old. We fully remodeled the rooms less than two years ago and fully updated all the... More

Gloucestershire
1 review
1 of 5 stars Reviewed 31 October 2011

As recent as Sept- October 20111- It's true,..... 'one gets what one pays for'- hence reception area was very cringy, stair carpets were dirty, floor in bedroom was not reguarly swept (no hoovers), mice running around, in bedroom - very unhygenic and very noisy from the street, A shame, because the location of the Hotel was ideal. Dodgy people within... More

Was this review helpful? Yes
Jimmy Duong, Guest Relations Manager at Americas Best Value Inn & Suites Union Square, responded to this review
6 November 2011

To: Shelita10 Thank you for taking the time to write a review regarding your stay at our property. I apologize if you were inconvenienced during your stay. I also apologize that you experienced an encounter with mice. Not to diminish your experience nor to minimize our responsibility but in order to offer some insight on the situation I would like... More

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Additional Information about Americas Best Value Inn & Suites Union Square

505 O'Farrell Street, San Francisco, CA 94102
Price range (per night):* 81 AUD - 219 AUD

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