I arrived at 6:30am after flying all night it was storming and I wanted to do a early check in. I spoke to the only person there her name was Gina Domingo and she was a supervisor. I asked if I could do early check in which I figured I would have to pay a little extra but I did... More

I rented a room here as well as being an infinity member also played apart for it. I booked a room here for 4 nights, upon checking in, I asked of any king beds were available, and at that time they were pretty booked, so unfortunately, no King Bed. I was actually reccommended to try the Infinity tower. There weren't... More

I stayed here for about 3 days last September 2012. PROs 1. Location - nearby places are great. there's a number of shops and restaurant around this place. 2. Spacious Room 3. The Beach 4. Stage Performances in the pool side 5. The Room's Balcony View - this I LOVE. My favorite part of the hotel. It's overlooking Tumon and... More

From the parking lot to the hotel rooms, the place is just worn down. They told me they were a 5 star hotel, but I would far from categorize the Guam Reef Hotel as 5 star. Maybe a 1 star in the Tumon district. They were not very helpful either (I saw Chito).

We stayed in a King Room of the Infinity Tower : - Which was located in the corner of the building giving us the best available view on the beach. - Room was clean and nicely furnished. Though the bathroom was a little bit rusty (but is that avoidable in such a humid place?) - Air conditioning system was a... More

Stayed for 2 nights then had to check out. This hotel was probably great 30 years ago but hasnt been kept up to standard. My room was awful and could sleep due to my eyes and nose being irritated with the dampness in the room. Would not reccommend this, plenty of other options close by.

The only saving grace of this hotel is its location. Other than that, I don't think they know what customer service means. From the front service guy whose shirt was partially unbuttoned and tucked out, to the other front service personnel (I had an envelope with them for 3 days - all she could say was "Sorry!"), to the pool... More

The hotel is one of the cheaper establishments facing the beach on Tumon. There are no great restaurants like the other bigger hotels but for the price it was in a good location. Have to be careful when walking to the beach as the steps are pretty steep. There is only one pool, nice but could use more variety which... More

quite a late review.. attended a conference with my brother... stayed in this hotel for 3 nights... location quite central .. near the numerous duty free shops, convenience stores and restaurants.. the hotel is just beside the outrigger hotel , the most centrally located establishment in guam , from which i made a review last 2008... rooms are quite average,... More