This was my 2nd stay at this hotel in the past six months. I stayed for seven nights in November of 2012 and another seven in May 2013. The people they have working at the front desk are without a doubt the most unhelpful hotel staff I have encountered. I had several issues with the lock to my room not... More

This is my second stay at the Mariott in Guam in the last year. The location on Tumon Bay is nice. It's located at the opposite end of the bay from the Westin and Outrigger so it's a bit more private and quiet on the beach. First, make sure you are a Marriott rewards member so that the Internet access... More

Look, if you have read the numerous reviews of this hotel, Marriott Resort and Spa Guam, then you know that this Marriott needs a building renovation and update. I knew that from using TripAdvisor and looking at them, but I am a Platinum Marriott Traveler and all the benefits that I received and used at the Guam Marriott to me... More

Well, I stayed at the Marriott Guam again and noticed that they were starting to work on the exterior of the hotel - a good sign. PLEASE work on the interior. I received my room only to discover that the carpet was soaked. Since I am one of Marriott's better customers, I was immediately upgraded to a suite on the... More

Really wanted to give a 2 1/2 point rating. For a "Marriott Resort" this hotel is well below Marriott's standard (especially coming from the Marriott Resort at Waikiki, Hawaii the night before). Most of the other reviews recently written are right on the money. I still chose to stay here because of my status with Marriott Rewards and my access... More

A weekend getaway in Guam was upon us in March 2013, and we opted to stay at the Marriott Resort and Spa, Tumon Guam. We booked a junior suite for a party of 4 (my wife and 2 children). Access to daily breakfast, snacks and cocktails at the 19th floor club lounge prompted us to book our stay in a... More

This hotel is located at west part of Tumon. It would be better to take a bus to go to the heart of Tumon. Fromt/to the airport it takes 10 minutes by taxi.(Fare...about us15$) The beach in front of this hotel is nice.We enjoyed snorkeling and watching fishes and corals. We took a walk to Yapao beach park along along... More

Never had a chance for an overnight stay but as a teacher, I noticed that many of our department conferences are held here. I'm sure that because of the minimal to zero budget and funding the department has, it must be the cheapest venue available. I must say that the food served (continental breakfast and lunch) are always satisfying and... More

Our overall stay was good but the hotel needs a much needed upgrade. 1. Room was nice but bathroom had mildew in sink, toilet and shower. 2. Bed was not secured to headboard or wall. Everytime someone sat on it, it moved. 3. Had to pay $3.50 for lobby coffee ... don't pay anything at other Marriotts. 4. Buffet price... More