First and foremost, the employees of this hotel make the difference. They are superb in every way. They remember your name, greet you and make the effort to ensure that your visit is accomodating in every way possible. The property could use a renovation but it is still in good shape. The economic situation has probably left them in a... More

Having stayed at other Marriotts in the region, my expectations were high for the Marriott Resort and Spa in Guam. However, this hotel disappointed in nearly every capacity. In terms of esthetics, the only redeeming part of the hotel is the lobby. Everything else (rooms, halls, parking lot, facade) looks worn by the climate (mold, cracking, etc.) and long overdue... More

First off let me say that I am a very experienced traveler and have stayed at over two dozen Marriotts over the years. This was by far the worst. It was so bad that it compelled me to sign up on trip advisor and write a review. I will break down my experience in three areas: The lobby, the grounds,... More

Spent a week here and found the hotel adequate but aging. Noise at night from family resort a bit annoying (although in fairness it stopped at ~ 10:00). Pool very nice and staff very friendly. Beach a bit bare but easy access. Breakfast buffet was terrific but lunch and dinner over-priced. Room accommodations are fine but bathrooms could use an... More

This is one of the worst hotels I've stayed at in a long time, and by far the worst Marriott I have stayed at. I am a Marriott Rewards member and try to stay loyal to the brand when possible, but I check out after 2 days of a 6 day trip because of the overall condition of this hotel.... More

The $160 (US) we paid for the rooms was too much. Rust is in the soap dishes in trhe rest room. The tub has been caulked, and recaulked many times and done improperly. The workmanship is poor at best. Electric/telephone jack box covers are loose on the floor (room 1622), the "Spa" has the whirlpool and sauna out of service.... More

Marriott has always had a good reputation. This one keeps up the good show with super people that work here and fine food. But that's where it stops. Mold, mildew just to mention a number of faults. Someone needs to take the time and money and bring this hotel up to standards. It looks like it's been neglected from the... More

Very dissapointing the photos are not what I got I will be moving from this place to the Hilton. mold inside and out. In need of new owner obviously, has a nice breakfast if your a gold or above but really would take a less breakfast to improve some of the nasty stuff. I'm glad this wasn't a vacation for... More

Wife and I were put up here by United/Continental Airlines because of a flight cancellation. So our attitude was not the best. However, from past experiences with Marriott accomodations we were expecting a more than we received. The look and feel of the lobby was as anticipated. Service personnel were very friendly and helpful. The room was average; not as... More