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All 17 Tumon hotels »

Marriott Resort and Spa Guam

4.0 of 5
627B Pale San Vitores Rd, Tumon, Guam 96913, Mariana Islands
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Ranked #11 of 17 hotels in Tumon
3.5 of 5 stars 224 Reviews
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224 reviews from our community

What travellers say about this hotel
  • FREE parking(3)
  • Fitness center(3)
  • Breakfast buffet(3)
Traveller rating
    30
    88
    66
    23
    17
Only show reviews for Family (55) | Couples (55) | Business (37)
Date Rating
Sspencer48
Poway, California
Reviewer
3 reviews
3 of 5 stars Reviewed 11 February 2012 NEW

I've stayed here before and have been hoping Marriott would make the investment to do the remodeling needed to bring this otherwise 5 star potential resort up to the standards it once had...it is an older facility but right in the middle of Tumon Bay...perfect setting. However, there is no wifi connections in the rooms. You need to go either... More

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SATCOM
Augusta, Georgia
Senior Reviewer
10 reviews
1 helpful vote
3 of 5 stars Reviewed 8 February 2012 NEW

First and foremost, the employees of this hotel make the difference. They are superb in every way. They remember your name, greet you and make the effort to ensure that your visit is accomodating in every way possible. The property could use a renovation but it is still in good shape. The economic situation has probably left them in a... More

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theraven12
Seattle, Washington, USA
Senior Reviewer
10 reviews
11 helpful votes
2 of 5 stars Reviewed 28 January 2012

Having stayed at other Marriotts in the region, my expectations were high for the Marriott Resort and Spa in Guam. However, this hotel disappointed in nearly every capacity. In terms of esthetics, the only redeeming part of the hotel is the lobby. Everything else (rooms, halls, parking lot, facade) looks worn by the climate (mold, cracking, etc.) and long overdue... More

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VMICoastie
Suffolk, Virginia
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2 of 5 stars Reviewed 15 January 2012

First off let me say that I am a very experienced traveler and have stayed at over two dozen Marriotts over the years. This was by far the worst. It was so bad that it compelled me to sign up on trip advisor and write a review. I will break down my experience in three areas: The lobby, the grounds,... More

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Marc A
River Forest, Illinois
Senior Reviewer
7 reviews
1 helpful vote
3 of 5 stars Reviewed 12 January 2012

Spent a week here and found the hotel adequate but aging. Noise at night from family resort a bit annoying (although in fairness it stopped at ~ 10:00). Pool very nice and staff very friendly. Beach a bit bare but easy access. Breakfast buffet was terrific but lunch and dinner over-priced. Room accommodations are fine but bathrooms could use an... More

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3Cases
Williamsburg, Virginia
Senior Reviewer
6 reviews
1 of 5 stars Reviewed 10 January 2012

This is one of the worst hotels I've stayed at in a long time, and by far the worst Marriott I have stayed at. I am a Marriott Rewards member and try to stay loyal to the brand when possible, but I check out after 2 days of a 6 day trip because of the overall condition of this hotel.... More

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pekopper
Detroit, Michigan
Top Contributor
64 reviews
5 helpful votes
2 of 5 stars Reviewed 9 January 2012

The $160 (US) we paid for the rooms was too much. Rust is in the soap dishes in trhe rest room. The tub has been caulked, and recaulked many times and done improperly. The workmanship is poor at best. Electric/telephone jack box covers are loose on the floor (room 1622), the "Spa" has the whirlpool and sauna out of service.... More

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Wyle-contractor
Suffolk, Va.
Contributor
17 reviews
5 helpful votes
2 of 5 stars Reviewed 8 January 2012

Marriott has always had a good reputation. This one keeps up the good show with super people that work here and fine food. But that's where it stops. Mold, mildew just to mention a number of faults. Someone needs to take the time and money and bring this hotel up to standards. It looks like it's been neglected from the... More

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4444Traveldog
Virginia Beach, Virginia
1 review
1 helpful vote
2 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

Very dissapointing the photos are not what I got I will be moving from this place to the Hilton. mold inside and out. In need of new owner obviously, has a nice breakfast if your a gold or above but really would take a less breakfast to improve some of the nasty stuff. I'm glad this wasn't a vacation for... More

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PapaDon49
New Mexico
1 review
3 of 5 stars Reviewed 31 December 2011

Wife and I were put up here by United/Continental Airlines because of a flight cancellation. So our attitude was not the best. However, from past experiences with Marriott accomodations we were expecting a more than we received. The look and feel of the lobby was as anticipated. Service personnel were very friendly and helpful. The room was average; not as... More

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Marriott Resort and Spa Guam Also Known As

  • Marriott Hotel Tumon
  • Marriott Hotel Guam
  • Marriott Tumon
  • Tumon Marriott
Address: 627B Pale San Vitores Rd, Tumon, Guam 96913, Mariana Islands

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Marriott Resort and Spa Guam
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