My husband and I stayed there 10 days in March. Our first impression was of the junky houses and clutter in the neighborhood. The man at the desk that "greeted" us was not friendly, didn't even smile and acted like he could have cared less if we were there or not. Not a very good first impression! Luckily we were...
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Although I loved the area we stayed in ( Kaneohe ), I wasn't too fond of the "hotel". I called multiple times before we arrived to make sure we were going to get a decent room so I was confident staying there even with some of the bad reviews. To my disappointment, when we arrived our room looked like a...
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I am sorry to say after flying 4,000 miles that we drove to this location and was GREATLY disappointed that we were going to be spending 9 nights in this "Resort". We have stayed at many resorts and/or B&B's and this was definitely not either. It is in a neighborhood surrounded by cars on blocks and roosters crowing across the...
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I brought a group students to Oahu in April 2012. Booking six rooms together was very easy, and very affordable. The hotel is beautiful. The grounds are well maintained, the rooms are updated and comfortable, the pool and spa were great, and the setting is magnificent. Kitchenettes were just enough, as was breakfast. The staff was extremely helpful and courteous,...
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Aloha,
Mahalo for your kind words. We are so glad your booking experience was an enjoyable one and that you were able to take advantage of our extra amenities. We pride ourselves on our helpful staff and are always happy to receive compliments on them.
We wish you could have gone on our complimentary boat excursion to the Sandbar. Next...
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I stayed in this crap resort. and it was the WORST trip of my life, and I've never staed in a resort before. I had a horrible experience with everything. The room, the staff, the property, everything. There are cats living on the property under the buildings, complete with FLEAS. My son got eaten up, the staff told me it...
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Aloha,
Thank you for staying with us and taking the time to share your experience.
I am saddened to learn of your experience and appreciate your feed back. Please know Paradise Bay Resort strives to assure all guest accommodations are well appointed and in the best presentation possible.
Most important, I am hoping your son is doing better.
Regarding cats...
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We really enjoyed our 3 days at Paradise Bay Resort. After a few days at a Waikiki Beach hotel for a convention, this quiet spot off the beaten track was just what we wanted. We took kayaks out each morning without the hassle of renting and we loved that. We also used the snorkel gear (although the water in front...
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Aloha Chris,
Mahalo for the kind words. We are glad you were able to get away from the hustle and bustle of Waikiki and relax with us in Paradise. We are glad you took advantage of the use of our kayaks and explored the reefs in the bay. We have made a note about your concern for sound-proofing the rooms...
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Paradise Bay in Kaneohe Bay is a hidden treasure. It was quiet, relaxing and tranquil. Our room was like a studio version of "home" with modern decor, flat screen tv and wardrobes to be envied. The kitchenette would allow anyone a comfortable stay for days. (It had it all: blender, pans, dishes...)The boat crew and resort staff were so friendly...
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Aloha Bonnie,
Mahalo for your kind words. We are glad we could provide you with a "home away from home" in Paradise! Thank you for the compliment to our staff and boat crew, we have a great team here. The sandbar excursion is a guest favorite here at Paradise Bay; we are glad you enjoyed it so much. We can't...
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This was our first stop during our honeymoon trip to Hawaii. We had considered Honolulu side, but decided that we would prefer a bit of peace and quiet in paradise for the start of our trip.
We arrived via transfer, having neglected to book a rental car (much to our loss); as it is a way from the airport expect...
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Aloha Julian,
Mahalo for your kind words and advice. We are glad our staff were able to
help you get a rental vehicle in a quick and efficient manor. We do always
suggest that our guests get rental vehicles because of our remote location.
We apologize that we did not get the chance to suggest that to you prior to...
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My girlfriend and I were looking for a special place for the last night on Oahu. We chose The Paradise Bay Resort. Our room was a one room studio complete with a refrigerator/ microwave/ stove/ sink/ toaster/ all kitchen accessories and utensils necessary to be very self sufficient. More than ample storage in the room. Did we mention the flat...
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Aloha Tommy,
Mahalo for the kind words. We are so glad you enjoyed your stay with us in Paradise. We are very happy to hear that you took advantage of the use of our kayaks and our stand up paddle boards! Too bad it wasn't breezy enough for you to go windsurfing on the bay while you were here! We...
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Don't believe what you see on their website I wouldn't even call this a hotel. It's more like a motel and a bad one at that!!
Although the view is nice the rooms are terrible!! The room we stayed in lacked any real character and instead felt very cold and uninviting. Large space for nothing with hardly any furniture no...
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Aloha Bambi,
We at Paradise Bay Resort strive to give our guests a relaxing and unique Hawaiian experience and we are sincerely sorry that you believe that is not what you were given. Your opinion is important to us and we will be sure to note all of your concerns. Since your stay we have renovated and upgraded many of...
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