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All 8 Hilo hotels »

Castle Hilo Hawaiian Hotel

2.5 of 5
71 Banyan Drive, Hilo, Island of Hawaii, HI 96720
Hotel amenities
Castle Hilo Hawaiian Hotel
Ranked #3 of 8 hotels in Hilo
3.5 of 5 stars 653 Reviews
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653 reviews from our community

What travellers say about this hotel
  • Ocean views(16)
  • Ocean view room(12)
  • FREE parking(10)
  • Friendly and helpful(9)
  • Great location(9)
  • Volcano National Park(7)
  • Very good(6)
  • Reasonable price(4)
  • Not sure(4)
  • Front desk clerk(4)
Traveller rating
    76
    228
    245
    74
    30
Only show reviews for Family (144) | Couples (237) | Business (51)
Date Rating
Honolulu
Contributor
20 reviews 20 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 23 May 2012 NEW
1
person found this review helpful

We always stay here when visiting Hilo. Clean rooms, reasonable rates, great ocean views!! Convenient free parking and close to downtown Hilo and its awesome farmers market. We ate at the Mother's Day brunch in the hotel restaurant, and it was awesome, with a great selection of hot and cold local dishes. The staff is very friendly and helpful.

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See 3 more reviews by Erik W for Hilo
Halifax, Nova Scotia
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 18 May 2012
3
people found this review helpful

The first thing to bear in mind when staying in Hilo is that you need a room with air conditioning and good soundproofing. Don’t be misled by promises of cooling ocean breezes or ceiling fans. On a previous visit to Hilo we stayed in a beautiful guest house with a spectacular view of Hilo Bay but we slept very little... More

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Chicago, Illinois
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 18 May 2012
2
people found this review helpful

My friend, who lived in Hawaii for 7 years told me not to expect too much in the way of lodgings on this side of the island and she was right. Despite high ratings, in my opinion this was just an average hotel at best. On the other hand, if you're on the island, you want to spend as little... More

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Fort Lauderdale, Florida
Senior Contributor
42 reviews 42 reviews
Reviews in 20 cities Reviews in 20 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 15 May 2012
5
people found this review helpful

We decided to spend one night in Hilo rather than drive back to Kona directly after visiting Volcanoes National Park. Got a good rate on the Internet and booked the Hilo Hawaiian in spite of reading some unfavorable reviews on line. We were very surprised and pleased by the hotel and its setting and the room in general. The lobby... More

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Honolulu, Hawaii
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

Hilo Hawaiian is a clean, friendly lodging. It is probably the best hotel in Hilo - Hilo is not a tourist mecca - it is a very laid back - Hawaii in the 1950's feel. If you are looking for mega spas, mega jacuzzis, this is not your kind of place. IF you are looking for all that Waikiki LOST,... More

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See 3 more reviews by honohi for Hilo
Albuquerque
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 7 May 2012
4
people found this review helpful

I booked the junior suite, which was a very spacious two-room suite. The one room had a king bed and a queen bed with a full dresser. The living space had a couch, small dining table with four chairs, a microwave, small fridge, and an older stovetop. The mini-kitchen had its own silverware and plates. The TV was a nice... More

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Adelaide, Australia
Contributor
15 reviews 15 reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 7 May 2012

We stayed for 1 night only, we have a great view, the staff were friendly and we slept very well. The bathrooms are pretty dated, but it was fine for a stop over and an affordable alternative.

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Melbourne, Australia
Top Contributor
132 reviews 132 reviews
Reviews in 39 cities Reviews in 39 cities
158 helpful votes 158 helpful votes
5 of 5 stars Reviewed 6 May 2012
6
people found this review helpful

Castle Hilo Hawaiian Hotel is along Banyan Drive. It is one of the largest and so is used by many groups - tourist and schools. Nevertheless, it is able to provide well for the independent traveller as well. The rooms (ours was 633) are large, clean and have a wonderful good sized balcony. Note that the mynah birds create a... More

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See 7 more reviews by Rasputin21 for Hilo
Hilo, Hawaii
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 May 2012
2
people found this review helpful

This is the best hotel that Hilo has to offer, and that's not saying much. There's not a lot of choice on this side of the island, so hotels aren't scrambling to renovate or provide great service -- they have a mostly captive audience. I live on the Big Island now, and I've stayed at all of the local hotels... More

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See 2 more reviews by Linda96720 for Hilo
Concerned_HI_Manager, General Manager at Castle Hilo Hawaiian Hotel, responded to this review
12 May 2012

Dear Valued Guest: Aloha! Thank you for your comments regarding your recent stay at the Hilo Hawaiian Hotel. I do apologize for failing to meet your expectations. We are currently in the planning stages for our room renovation project. We've hired a interior designer and will begin renovations towards the end of the year. I thank you for your kind... More

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11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 30 April 2012
2
people found this review helpful

I had to go to Hawaii on business and took my wife along for her birthday. The first three days we stayed in Hilo at The Hilo Hawaiian Inn. The hotel lobby is spacious and clean, and the staff greeted us warmly. Once in the room (yes it is a bit outdated) we were pleasantly surprised by the beautiful view... More

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See 3 more reviews by poboi for Hilo

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Additional Information about Castle Hilo Hawaiian Hotel

  • Hilo Hawaiian
  • Hilo Hawaiian Hotel
Address: 71 Banyan Drive, Hilo, Island of Hawaii, HI 96720
Price range (per night):* 124 AUD - 277 AUD

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Castle Hilo Hawaiian Hotel
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