This property is charming. A very good value and clean rooms. Fridge in room along with coffee pot. I had a breakfast included booking which was excellent, with three selections and great service. The staff was exceptional, went above and beyond with friendliness and service.

The lobby has beautiful Hawaiian decor, with an adjacent fish pond. The receptionists are gracious and helpful. There are some courts inside with lush plants and flowers. This was a draw for me. We experienced rain at night, and the roof really resounds with the pounding sound. We were not prepared for the airplanes overhead, but it seems to stop... More

My wife and I stayed here one night on a driving tour around the Big Island. It fully met our expectations. The oceanview room was not large but had a comfortable king size bed, lanai, and a small washroom but in good condition. The staff at the reception were pleasant and very helpful. The hotel has a swell, clean swimming... More

Too old, too small would be the best I can muster for this "hotel". "Clean" cannot be used to describe this place. "Dusty" and "Grimy" would be more appropriate.

We stayed one night on our way to vacation in a private home elsewhere on the island. This hotel is a very basic, but clean place to stay. Don't expect a resort. Our room was small, but everything was in working order and the beds were comfortable. Our room did have a slight musty smell to it, but we got... More

I have to temper this review knowing full well that this is a 2* hotel. Issues: - due to the humidity/age of the property, there was a constant musty smell in the room. - people checked into the room next door at 1:45am & as the walls are thin & the windows are just levered slats, we could hear them... More

The room was alright; covered the basics. The hotel staff were exceptional, very friendly and helpful. The free breakfast was also quite good. As Hilo is quite damp in general, there were small insects everywhere; suffered quite a number of bites. However, I would not attribute that to the hotel.

We stayed in Hilo for one night before going for the helicopter tour the next morning. I chose this hotel for the price and I was not disappointed. The hotel is actually quite good. The room was clean and the bathroom as well. There is a breakfast that is included in the price of the room which is always a... More

My wife and I stayed three nights here. Hotel staff are very friendly and helpful. The hotel is in a pretty good location by the beautiful Banyan drive, and close to Liliuokalani Park and Gardens. You can also see part of Hilo bay from the front entrance. The room is not as spacious as Kona Seaside where we stayed for... More