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All 8 Hilo hotels »

Hilo Seaside Hotel

2.0 of 5
126 Banyan Drive, Hilo, Island of Hawaii, HI 96720
Hotel amenities
Ranked #4 of 8 hotels in Hilo
3.5 of 5 stars 268 Reviews
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268 reviews from our community

What travellers say about this hotel
  • Coconut grill(5)
  • Very clean(4)
  • Volcano National Park(4)
  • Great Place(3)
  • Friendly and helpful(3)
  • Pool area(3)
Traveller rating
    18
    88
    93
    48
    21
Only show reviews for Family (41) | Couples (95) | Business (16)
Date Rating
caesarjohn
Kelowna, Canada
2 reviews
3 of 5 stars Reviewed 9 February 2012 NEW

My wife and I stayed here one night on a driving tour around the Big Island. It fully met our expectations. The oceanview room was not large but had a comfortable king size bed, lanai, and a small washroom but in good condition. The staff at the reception were pleasant and very helpful. The hotel has a swell, clean swimming... More

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worddict
singapore
Top Contributor
114 reviews
19 helpful votes
2 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

Too old, too small would be the best I can muster for this "hotel". "Clean" cannot be used to describe this place. "Dusty" and "Grimy" would be more appropriate. More

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Patti Kimi-Woodd, Manager at Hilo Seaside Hotel, responded to this review
7 February 2012

I am sorry to that you did not have a good experience at our hotel. It appears that you would have been better suited at a brand name hotel, rather than our Hawaiian Family Owned Hilo Seaside Hotel. Our chain of hotels are celebrating 50 years of warm Hawaiian Hospitality, and we strive to give great customer service to our... More

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CentralCoastTravelr
CA Central Coast
Senior Contributor
27 reviews
26 helpful votes
3 of 5 stars Reviewed 31 January 2012

We stayed one night on our way to vacation in a private home elsewhere on the island. This hotel is a very basic, but clean place to stay. Don't expect a resort. Our room was small, but everything was in working order and the beds were comfortable. Our room did have a slight musty smell to it, but we got... More

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icee88
Toronto, ON
Senior Reviewer
10 reviews
23 helpful votes
3 of 5 stars Reviewed 27 January 2012

I have to temper this review knowing full well that this is a 2* hotel. Issues: - due to the humidity/age of the property, there was a constant musty smell in the room. - people checked into the room next door at 1:45am & as the walls are thin & the windows are just levered slats, we could hear them... More

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R R
Toronto, Canada
Reviewer
5 reviews
3 helpful votes
3 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

The room was alright; covered the basics. The hotel staff were exceptional, very friendly and helpful. The free breakfast was also quite good. As Hilo is quite damp in general, there were small insects everywhere; suffered quite a number of bites. However, I would not attribute that to the hotel. More

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Captain_Krabs
Paris, France
Senior Contributor
31 reviews
7 helpful votes
4 of 5 stars Reviewed 22 January 2012

We stayed in Hilo for one night before going for the helicopter tour the next morning. I chose this hotel for the price and I was not disappointed. The hotel is actually quite good. The room was clean and the bathroom as well. There is a breakfast that is included in the price of the room which is always a... More

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liketravel101
Contributor
20 reviews
36 helpful votes
3 of 5 stars Reviewed 22 January 2012

My wife and I stayed three nights here. Hotel staff are very friendly and helpful. The hotel is in a pretty good location by the beautiful Banyan drive, and close to Liliuokalani Park and Gardens. You can also see part of Hilo bay from the front entrance. The room is not as spacious as Kona Seaside where we stayed for... More

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diamondleo
Hawaii
Contributor
13 reviews
16 helpful votes
5 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

Our family stayed for two nights at this great little hotel/motel. This is not a 5 star hotel but we loved it! Reminded me of days past, "old Hawaii", when all the aunties and uncles welcomed you into their home. We chose a "Deluxe Room w/ bay view" well worth the few extra dollars as it gave us a private... More

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petrcze
Jihlava, Czech Republic
Contributor
12 reviews
6 helpful votes
2 of 5 stars Reviewed 18 January 2012

We did not expect something special because we were staying there few years ago. Rooms were clean but very simple, dated furniture and unpleasant wet odor that woke us in the night... We heard every cough and talk from other rooms. Yes I know, it´s cheap "Old Hawaii" hotel, nothing more. But this time we felt very uncomfortable in this... More

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emeny10
Nebraska
Senior Contributor
22 reviews
12 helpful votes
4 of 5 stars Reviewed 16 January 2012

The staff here tried to make sure that you had the best time possible while in Hilo and really made you want to come back to visit. I enjoyed every time that I bumped into them and knew that I was gettting an honest answer when I was asking them about what they thought of the things I had planned... More

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