Wasn't expecting much from a Rock Springs hotel, but was pleasantly surprised. The room was clean, quite spacious and bed fairly comfortable. The location is good and the breakfast looked quite good (though we skipped out before eating).

I stayed here for two weeks on business.The place seemed clean and welcoming. Pros: The breakfast was good. There was one lady who was cooking the breakfast who was particularly nice and genuinely cared about the guest's satisfaction. The room and hallways seemed clean. I always check hotel beds, couches, and curtains, and I saw no bedbugs or critters in... More

Comfortable bed, clean and well equipped room, and staff who were friendly and able to help. However, it lacked any form of charisma, and was, in the end, just a bed for the night. The surrounding area was built-up and heaving with traffic, and with nothing to commend it. In fairness, we were just passing through, and needed nothing more,... More

We are reward members and were warmly welcomed when we arrived. They gave us trail mix and water. The indoor pool was great. The room was clean and the furnishings were in good condition. The only con was that the walls seemed paper thin. Other than that, the hotel was great, especially when I forgot my purse after checking out... More

This is a standard new Express. The staff was friendly, and the hotel was above average in all areas. I'd stay here again.

I have stayed at several Holiday Inn Express Hotels throughout the USA and this is one of the best. It is very new and eco friendly too. The A/C only comes on as you enter the suite so its not wasting energy. The bathroom was spotless as was the whole room. Maids were quick and efficient. The breakfast was possibly... More

I stayed at this hotel while in town for a conference and was very impressed with the design of the rooms--no polyester coverlets printed with dated floral designs here! The beds are simply made with white sheets and were very comfortable, with both soft and firm pillows available. The showers have a great, modern tile rather than a crummy plastic... More

I stay in HIE all over the state as I travel for business. This hotel is nice and new. It is modern in decor, which I found to be quite cold. As posted in previous reviews the staff were very rude and could use a course in hospitality etiquette! Indeed the AC unit is unbearably loud, the pop machine didn't... More

We stopped here on our way from Vegas to South Dakota. The room was not ready, even though we arrived after check-in time. There was another family that came after us whose room was not ready either. I asked for another room, as we were quite tired and in a hurry to relax. I was refused another room, and then... More