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Rock Springs Holiday Inn

3.0 of 5
1675 Sunset Drive, Rock Springs, WY 82901
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Rock Springs Holiday Inn
Ranked #3 of 16 hotels in Rock Springs
4.0 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    19
    19
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Date Rating
Delta, Utah
2 reviews
1 of 5 stars Reviewed 27 May 2012 NEW

My smoke free room had been non smoking for maybe a day after they put the sticker on the door. Ashtrays still in room. The carpets had been cleaned and the air conditioner filter replaced. Funny thing is the room still smelled like someone had been smoking in there for the past 10 years or so.

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 25 May 2012 NEW

The Holiday Inn Express across the street is cleaner, newer, has larger rooms and breakfast is included it for the same price. This hotel is just OK, nothing more.

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See 3 more reviews by 9156 for Rock Springs
Highlands Ranch, Colorado
Senior Contributor
23 reviews 23 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 May 2012

I was scheduled to speak at this hotel for a conference. Wasn't expecting much in a small town, but this was a very nice, very clean hotel. The prices were great. I really loved the cushy king size bed. It seemed shorter than most...my 6'3" husband's feet were over the edge when they are not usually...but it had some kind... More

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Liisa Anselmi, General Manager at Rock Springs Holiday Inn, responded to this review
23 May 2012

We are glad you enjoyed your stay and the mattress topper! Thank you for you nice review. We currently are in the process of transitioning to a 100% non-smoking hotel, but have reservations in place for our remaining 6 smoking rooms until the end of July. Hope you stay with us again if you are in the area. Liisa More

tigard
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 21 April 2012

The halls do smell of smoke but our room did not. Clean rooms and wifi

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See 2 more reviews by nicole m for Rock Springs
Liisa Anselmi, Manager at Rock Springs Holiday Inn, responded to this review
30 April 2012

Thank you for staying with us! We hope you return again soon! More

Canberra, Australia
Senior Contributor
36 reviews 36 reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 10 April 2012
1
person found this review helpful

We stayed in the HI at Roc Springs 2 years ago. The hotel is very well maintained. There was no cigarette smell in the area of the hotel in which we stayed. The room was large and had all amenities readily to hand, The bed was comfortable and gave a restful nights sleep. The staff were all friendly and helpful... More

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Liisa Anselmi, Manager at Rock Springs Holiday Inn, responded to this review
23 May 2012

Thank you for your review. We are glad that you had a relaxing stay and found our location convenient. Most important to us is that you found the staff to be friendly and accommodating. Hope to see you again! Liisa More

Houston, Texas
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 March 2012
1
person found this review helpful

I have stayed at this hotel a few times over the last few months when business travel took me to the Rock Springs area. The hotel itself is not so bad, although the hallways and most rooms smell of cigarette smoke, even though the rooms I stayed in are non-smoking. The attached restaurant is HORRIBLE, avoid it at all costs.... More

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Liisa Anselmi, Owner at Rock Springs Holiday Inn, responded to this review
4 March 2012

Thank you for staying with us. I am glad you think we are the best of the choices in town. As a non-smoker, I can smell the smoke on the 4th floor where it is allowed and then at times, if a guest smokes in a non-smoking room. Your experience at our leased restaurant is not what it should have... More

Salt Lake City, UT
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 22 February 2012

We stayed here two nights for a hockey tournament. The hotel setup a breakfast for the team in the ballroom and let the kids play shinny hockey which was very thoughtful. The property is very clean and easy to get to. The only complaints I have are the cigarette smoke smell in the halls (mentioned by another reviewer) and the... More

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Liisa Anselmi, General Manager at Rock Springs Holiday Inn, responded to this review
1 March 2012

Thank you for your review. We're glad that the team enjoyed the shinny hockey area which we try to make available if we have a meeting room open. We do try and accommodate a range of guests and so we do have a few smoking rooms only on our 4th floor and are sorry if you detected the smell f... More

Top Contributor
69 reviews 69 reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

I stayed at the Holiday Inn during my recent business trip to Rock Springs due to a recommendation from the business partner I was meeting with. The hotel was great - service was amazing - all staff greeted me with a friendly welcome every time I approached the desk. They were very attentive to my needs. I booked the executive... More

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See 2 more reviews by Vwhitecpa for Rock Springs
Liisa Anselmi, Owner at Rock Springs Holiday Inn, responded to this review
6 February 2012

Thank you very much for your review! We take pride in our service and are happy that our staff provided excellent and friendly service to you during your stay! More

San Anselmo, California
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 17 January 2012

This hotel is ready for pets. We stayed one night during our trip to move from Colorado to California, arriving late with 2 cats, 2 kids, and 2 cars! Although we had a reservation that allowed for cats, we were tired and worried about whether all would be well for them and us. Fortunately, the moment we stepped up to... More

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Liisa Anselmi, Manager at Rock Springs Holiday Inn, responded to this review
6 February 2012

We were glad to hear that you felt welcome with your pets at our hotel. Although we have been in business a long time, we are aware that somehow the phone company somehow dropped our listing and have contacted the phone companies on this problem. Thanks for staying with us! More

South Pole
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 December 2011
1
person found this review helpful

The design of the facility is nice, including the friendly lobby space. I enjoyed the free hot chocolate or water in the lobby, as well as the free drinks allowed each day via a wooden token that is provided to each guest. However, the staff was inconsistent in providing the service. The hotel caters to a good number of corporate... More

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See 2 more reviews by woody_ryan for Rock Springs
Liisa Anselmi, Manager at Rock Springs Holiday Inn, responded to this review
7 December 2011

Thank you for your review. We do allow smoking on our 4th floor, so we are adding filters over the air returns to see if this helps. In addition, we are asking our staff to relocate their smoking area to further from the building. We are glad you enjoyed the free drink token and hot chocolate. Please come again! More

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Additional Information about Rock Springs Holiday Inn

  • Holiday Inn Rock Springs
Address: 1675 Sunset Drive, Rock Springs, WY 82901
Price range (per night):* 101 AUD - 151 AUD

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Rock Springs Holiday Inn
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