Saw a couple negative remarks but more positive. My photo buddy recommended the Elk as they had stayed there for a couple photo trips to the Tetons. We arrived and were plesantly surprised. Our room was big, two king beds plus a nice comfy couch, fridge, microwave, huge bathroom. The room is amazingly quiet. Gourmet coffe and monster muffins in... More

We liked everything about our room here except the carpet. The bath and kitchenette and the flooring in those areas appear to have been renovated and were very clean. The bed was comfortable and it was quiet there in spite of being on one of the main roads into Jackson. We slept well. The carpet, however, is very stained and... More

We arrive late in the night from the airport , from new york by S.L.C. The girl at the reception is very kind, but Dave, a guest, is special: my children and my husband listened his stories, what was going on at jackson and in the parks around us. The room was cool, soft and fresh smelling beds, the bathroom... More

We stay in Jackson at least once a year and always thought it would be nice to stay by the Refuge. Our stay was not pleasant. We paid 170.00 a night in advance with no cancellation policy. The room was old but clean, the a/c would not stay consistant on temp. We waited over 10 minuties for someone to come... More

I stayed at this hotel in Aug 2012 and paid $140.40 for 1 night - the carpet was badly stained. The bathroom was filthy- mould on the floor and on the shower. The baseboards were all rotten. The caulking was had all come out from the side of the shower. When I told them at reception all they said was,... More

Did not have reservations during the busy season and was happy to get a room when we stopped. The beds were the most comfortable!! Loved the kitchenette! Enjoyed setting on the balcony and drinking coffee, at dusk and dawn. The rooms were spotless, the towels were fluffy. It was so peaceful and quiet there! No, there is no pool. No... More

Convenient for town and the national park. Nice to be able to park right outside the door. Effective air cooler. Felt clean. Kitchenette was a nice surprise. Spacious and quiet despite being right on the road. Comfortable bed. Breakfast was all gone when we went to check out at 9am but it didn't look like anything special - just a... More

I had to stay in Jackon Hole for two nights with my dog unexpectedly. A lady answered the phone was very nice (Laura?). The place was newly renovated; everything in the room was clean and new. A view from the front door was Nationl Elk Refuge Park and I can see the sunrise from the room window. Coffee and muffin... More

Had to cancel last minute the staff was genuinely concerned and helpful. Offered a refund if room was rented that night which was above and beyond expectation i hope to get to stay there soon excellent customer service