We booked a room at the Diamond Hotel in dire emergency with nowhere to stay and we ended up driving all the way home to get out of that nightmare! Staff very rude, hung up on me over the phone. Tried to cancel our reservation with no luck, no surprise there. People in lobby were downright scary and not professionally... More

In a last minute crisis our only option was to book a room at the Diamond Hotel. The moment we pulled up to the hotel I knew that I would not be able to stay there. After spending about 10 minutes gaining courage we entered the hotel to find 3 people creepily staring at us none of which spoke good... More

Myself and some friends go to the Dells every year for an event called "Automotion." It's basically a huge car show that takes place prior to the crazy Dells Summer vacation season. Anyway, it's an extremely busy weekend, and even the small, dumpy motels get booked up (like this one). We typically stay at the Flamingo, which isn't the Taj... More

Myself and 7 friends just stayed at this hotel for 2 nights for New Years. I would not recommend this place to my worst enemy. The staff at the front desk looked and acted completely drugged out during check-in. The service and management was absolutely horrendous. When we finally did get checked in and got to our 4 rooms, they... More

I booked a room online for three nights for Labor day weekend and was quoted the room rates at $98.95 for Friday and Saturday night and $69.95 for Sunday night. I left a note in the comments box that we would be arriving between 10:00PM and Midnight Friday. I received a confirmation e-mail from the hotel with the pricing information... More

DO NOT STAY HERE! They will totally screw your over. They canceled my reservation without any notice and still took my credit card info. They never even told me they canceled my reservation and the only reason I found out was because I called them back to ask a question about the room. They lied to me about a 2... More

we stay in room 216 the service was by far horrible. Dirty place management dont care and the owners are very careless. DON'T STAY THIS PLACE SUCKSSS>!!!

This may have been a nice hotel in its day but not so much now. The indoor pool looked like it had an oil slick on top of the water, the hot tub was luke warm. We stayed in room 216. The room was dirty, the lamps by the bed did not work ,one of the light bulbs were missing.... More

We arrived at the hotel at 2:30 the first room we received smelt as if someone was smoking in it. So we told the manger and she gave us room 340 we hauled our luggage up the dumb, creeky stairs and we look at the bed and hair was all over it and the bathroom walls.I even think we seen... More