This hotel is awful. Do not stay here. Hotel staff at check-in was incompetent and distant. The pillows in the room were very thin so we called to ask for some extra pillows. At first they didn't answer the phone. We waited a few minutes and called again and someone answered the phone after several rings. When I asked for... More

I just need to tell you how wonderful and caring you folks are. I would recommend you very highly. My husband and I had attended a late funeral in Stillwater, MN. He was so very ill with stomach trouble and you helped us so much. After Bud not feeling at all well all night, we headed back home to the... More

We were staying on a Saturday night with two small children. At approximately 2:00 a.m. we received a call from the front desk telling us that there was a complaint regarding the noise in our room and asking us to be quiet. The noise did not come from out room - we had all been asleep for 3+ hours at... More

This place was an absolute disaster. We waited five minutes for someone to check us in. When they did come to check us in, we couldn’t understand her since she seemed like she was fresh out of India. The check-in process took almost a half an hour! The room and hallways smelled horrible. The room’s lights kept flickering and there... More

We were traveling and called ahead with the Super 8 800 number. It was listed as a 'Pride of Super 8', in the motel book. Wrong! The desk clerk was very friendly. The motel was almost empty. Our room had not been vacuumed, there were several spider webs in corners with spiders in them, and the parking lot had no... More

I was in New Richmond for a family wedding and decided to stay at the super 8. Several years ago I stayed there and didn't remember anything negative, so felt comfortable booking a room for my kids and I. Upon entering there was no one at the front desk, however a quick ringing of a door bell and someone came... More

We checked in late after a long day of traveling and everything seemed to go smoothly. We got up to our room and found that neither room key worked, so my husband went down to the desk to get new keys. Once again they didn't work, so I went down to the desk and the clerk reprogramed the keys and... More

we enjoy staying here, the first time was in aug, we had a motel, and we couldn't get to it so, we tried to explain to them, that we had a emergency and they would except it, we had friends in somerset, so we stop in to stay, in the area, anyway, my husband called to see if they possibly... More

We stayed in one of the two whirlpool suites and had a wonderful time. The desk clerks are a bit slow. It's a nice place in a town close to Minneapolis.