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All 7 Middleton hotels

Marriott Madison West

3.5 of 5
1313 John Q Hammons Drive, Middleton, WI 53562
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Marriott Madison West
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Ranked #7 of 7 hotels in Middleton
Most recent review
4 of 5 stars Reviewed 18 June 2013
DesMoines Crownsville, Maryland
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132 reviews from our community

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Traveller rating
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    52
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Crownsville, Maryland
Top Contributor
78 reviews 78 reviews
28 hotel reviews
Reviews in 36 cities Reviews in 36 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

I've stayed at this Marriott property several times over the past two years and it has always delivered a very good experience. As noted by other reviewers, the front desk staff is very helpful and friendly. The rooms are good sized and pretty up to date in terms of the bathrooms and electronics. I've been lucky enough to be upgraded... More

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Eau Claire, Wisconsin
Top Contributor
70 reviews 70 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 10 June 2013

This hotel needs a serious deep cleaning. Thick dust layered many surfaces. As another reviewer pointed out, trays were left in the hallways outside of rooms a long, long time. The coffee makers are terrible. Instead of a reusable tray for holding the coffee, there is a disposable tray that melts as the coffee brews -- I can only imagine... More

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MadisonMarriott, General Manager at Marriott Madison West, responded to this review
12 June 2013

Thank you for your feedback. We will definitely look into the quality of coffee makers. They are a standard Marriott item but there is always room to approve. We are also always working to improve the product and services offered and hope that you will be able to try us again in the future. More

1 review
5 of 5 stars Reviewed 3 June 2013 via mobile

Beautiful hotel; very clean and modern; great neighborhood within walking distance of fabulous shopping and dining. What made this stay the best was the phenomenal customer service! Chet and Al at the front desk deserve raises AND promotions because their kindness and attention to detail will bring be back.

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MadisonMarriott, General Manager at Marriott Madison West, responded to this review
12 June 2013

Thanks for sharing your experience and we will ensure that the staff is made aware of your kind words. More

Milwaukee Wisconsin United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 June 2013

Finally a hotel that makes me feel at home. We were in Verona Wisconsin for the Redden Soccer tournament and our entire organization (100+ rooms) stayed at the Marriott. When checking in, it was very refreshing to simply have the desk clerk have me sign off on a form that was basically saying "I will look after my child and... More

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MadisonMarriott, General Manager at Marriott Madison West, responded to this review
12 June 2013

We are glad that you enjoyed your stay and we enjoy having the energy of the teams in the hotel. More

Sydney
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 June 2013

Overall had a good stay here, The rooms were large and comfortable but perhaps a bit tired compared to what one might expect at a Marriott. The staff were also very helpful though I did have to remind them to collect a room service tray that had been outside my room for 24 hours. Breakfast was good with freshly cooked... More

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MadisonMarriott, General Manager at Marriott Madison West, responded to this review
12 June 2013

Thank you for your feedback. We have recently completed a renovation and hope that you are able to try out our new rooms and new internet service. We will always do our best to accomodate individual requests and look forward to serving you again in the future. More

Clinton Twp., Mi.
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 30 May 2013

We stopped on our way to Hudson, Wi. and were greeted by a Lions Club convention. We did have reservations. The hotel is very accommodating. Being a Gold Club member, we were comped free breakfast vs. the room upgrade we would have received. The staff was very friendly and informative. I would stay there again...even if theLions were there.

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MadisonMarriott, General Manager at Marriott Madison West, responded to this review
12 June 2013

Thank you for staying! I am glad that they were able to accomodate you with breakfast and look forward to serving you again in the near future. More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 May 2013

My spouse and I have stayed here several times over the years and have always been happy with the hotel. Cons: - The only consistent issue we've had with the facility is the cavernous atrium in the center of the hotel, which all the rooms face. When conventions and groups aren't in the lobby, the noise isn't a problem. However,... More

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MadisonMarriott, General Manager at Marriott Madison West, responded to this review
28 May 2013

Thank you for the kind words regarding our staff. They truly are great and we appreciate all of their hard work. We will continue to work with our overnight staff to limit the noise and appreciate your taking the time to tell us about your stay. More

Boston
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 May 2013

There's no sparkle or pizazz to the Marriott Madison West, but I had no issues during my brief stay for a business trip. The room was clean, but in need of an update. Some of the furniture was so rickety I was worried it was going to break out from under me, and the cheap fixtures were showing their age... More

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MadisonMarriott, General Manager at Marriott Madison West, responded to this review
15 May 2013

Thank you for your review. I am glad to hear that the staff service was a deciding factor in your return to our property. We are continuing to improve our facility as we wrap up renovations and hope that the improvements will continue to add to your experience. We look forward to serving you again in the future. More

Aberdeen, South Dakota
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 29 April 2013

This was a nice hotel for the price. It is located next to East Towne Mall and many restaurants. The lobby and room were clean. The beds were comfortable. The bathroom was a little small, but as all we were doing was sleeping at the hotel, this wasn't a problem. I would definitely stay here again.

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MadisonMarriott, General Manager at Marriott Madison West, responded to this review
15 May 2013

Thank your for taking the time to respond. We continue to strive to improve our facility and look forward to serving you again in the future. More

Gladstone
1 review
1 of 5 stars Reviewed 29 April 2013

I stayed at the Marriott Madison West on the evening of Thursday, April 25th 2013 and upon arriving at approximately 7:30 pm, noticed there were meal trays along the hallway to my room from earlier guests. This was my first red flag and should have been more of a warning sign to me about the lack of cleanliness and service... More

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MadisonMarriott, General Manager at Marriott Madison West, responded to this review
15 May 2013

We appreciate your taking the time to let us know about your experience. We agree that this is unacceptable and I am glad that they staff was able to offer some restitution for your experience. Although an isolated incident, we have taken steps through retraining to ensure that this issue does not occur again. We would like the opportunity in... More

 
 
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Additional Information about Marriott Madison West

Also Known As:
Marriott Madison West Hotel Middleton
Marriott Madison West Hotel
Marriott Hotel Middleton
Marriott Middleton
Middleton Marriott
Address: 1313 John Q Hammons Drive, Middleton, WI 53562
Phone Number:
Region: United States > Wisconsin > Middleton
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 7 hotels in Middleton
Price range (per night): $122 - $210
Hotel Class:3.5 star (3.5*)
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