This hotel needs a serious deep cleaning. Thick dust layered many surfaces. As another reviewer pointed out, trays were left in the hallways outside of rooms a long, long time. The coffee makers are terrible. Instead of a reusable tray for holding the coffee, there is a disposable tray that melts as the coffee brews -- I can only imagine... More

Beautiful hotel; very clean and modern; great neighborhood within walking distance of fabulous shopping and dining. What made this stay the best was the phenomenal customer service! Chet and Al at the front desk deserve raises AND promotions because their kindness and attention to detail will bring be back.

Finally a hotel that makes me feel at home. We were in Verona Wisconsin for the Redden Soccer tournament and our entire organization (100+ rooms) stayed at the Marriott. When checking in, it was very refreshing to simply have the desk clerk have me sign off on a form that was basically saying "I will look after my child and... More

Overall had a good stay here, The rooms were large and comfortable but perhaps a bit tired compared to what one might expect at a Marriott. The staff were also very helpful though I did have to remind them to collect a room service tray that had been outside my room for 24 hours. Breakfast was good with freshly cooked... More

We stopped on our way to Hudson, Wi. and were greeted by a Lions Club convention. We did have reservations. The hotel is very accommodating. Being a Gold Club member, we were comped free breakfast vs. the room upgrade we would have received. The staff was very friendly and informative. I would stay there again...even if theLions were there.

My spouse and I have stayed here several times over the years and have always been happy with the hotel. Cons: - The only consistent issue we've had with the facility is the cavernous atrium in the center of the hotel, which all the rooms face. When conventions and groups aren't in the lobby, the noise isn't a problem. However,... More

There's no sparkle or pizazz to the Marriott Madison West, but I had no issues during my brief stay for a business trip. The room was clean, but in need of an update. Some of the furniture was so rickety I was worried it was going to break out from under me, and the cheap fixtures were showing their age... More

This was a nice hotel for the price. It is located next to East Towne Mall and many restaurants. The lobby and room were clean. The beds were comfortable. The bathroom was a little small, but as all we were doing was sleeping at the hotel, this wasn't a problem. I would definitely stay here again.

I stayed at the Marriott Madison West on the evening of Thursday, April 25th 2013 and upon arriving at approximately 7:30 pm, noticed there were meal trays along the hallway to my room from earlier guests. This was my first red flag and should have been more of a warning sign to me about the lack of cleanliness and service... More