I stayed here with my friends a couple of weeks ago because I had a Groupon that was expiring. The Hotel in Nice, Clean and the Suites were nice also. They no longer offer their "delivered to your room Continental Breakfast"....Which would be OK if they would take that off their website......because when you check in you are given a...
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We stayed Mother's Day weekend on the Groupon. I was skeptical after reading all the reviews, but am happy to say we were pleasantly surprised. Room was nice, clean, fresh. Bed was comfy with lots of pillows. Didn't hear any noise at all, which always seems to happen at hotels. View was excellent. Staff was friendly. I would stay here...
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Thank you so much for taking the time to share your feedback. I am so glad that you enjoyed Mother's Day weekend with us! We could not have asked for better weather! I hope to see you again so be sure to check out website and Facebook for upcoming promotions!
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My fiance and I stayed here for a long weekend in Lake Geneva. Great location!!! We had a great view of the lake and sunset. The service was great and the staff were very helpful. I would recommed this hotel to anyone.
I'm so glad to hear you and your finance had a great time with us! Thank you for taking the time to share your experience. We can't wait to see you again soon. Please be sure to check our website and Facebook page for promotions - we also offer elegant lakefront wedding packages!
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Just got back from a couple days at Bella Vista. We had bought the groupon deal from some months back. The hotel is nice and the room was decent. It was very roomy. Very nice view of the lake. The thing is, if we had been paying full price, I would have been pretty upset. To many things broken. A...
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Thank you for taking the time to share your experience with us. I am glad to hear that you enjoyed your time in Lake Geneva. I apologize that you found your suite to be in less than perfect order. I have spoken to our maintenance and housekeeping teams to ensure this is immediately addressed. As a team we strive to...
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The only thing about Bella Vista worth bragging about would be the view. Lake Geneva is lovely however the Bella Vista doesn't rate in that category. The staff were few and would only come out from a backroom if pressed to talk. The girls at the bar were the friendliest staff. The groupon deal included drink vouchers and breakfast credits...
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Thank you for your review. I am glad you enjoyed your time in Lake Geneva and our lounge. I am sorry to hear that the rest of your stay was anything less than wonderful. We pride ourselves in providing friendly, efficient service in a clean, comfortable environment and it seems we have fallen short during your recent stay. I will...
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Check in was very smooth and the staff was very courteous. We were here on our anniversary and the view was very pretty. The room was spacious and comfy. I liked that there was quite a bit of space in the bathroom. There was normal wear and tear for the room but that's to be expected anywhere. I liked the...
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Thanks for taking the time to share your feedback. I am so excited to hear that you enjoyed your stay and our team took good care of you during your stay. I will be sure to pass on your kudos to Serena! We look forward to seeing you again during your next visit to Lake Geneva - be sure to...
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First, the high points.
- It's an all suite inn so 2 rooms come standard
- location, location, location
- free parking and internet
- fridge in our room for leftovers and pop
- indoor pool
- nice patio to overlook the lake
The downsides:
- our room was well used. Lots of little things busted or not working
-...
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Thank you for taking the time to share your experience with us. I am glad to hear that you enjoyed your spacious suite, views, and complimentary amenities. I apologize that you found your suite to be in less than perfect order. I have spoken to our maintenance and housekeeping teams to ensure this is immediately addressed. As a team we...
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We took our kids here for 2 nights for spring break. The place was nice, room had more than enough room for us (6). Hotel does not have breakfast (I thought it did, but it does not) however they give you a voucher for breakfast. Pool wasn't great (spa was dirty) but the kids swam for a bit. The view...
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Thank you for much for taking the time to share your experience. I am glad to hear that you and your family had a nice time while staying with us and also enjoyed the lake. I apologize that you felt the spa area was not clean although the surface of the spa is discolored I assure you that it is...
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Now that I am making a reservation, I realized I forgot to rate my stay on Mar 16th 2012. It was great, the service exceed my expectation Thank you to the staff of the Hotel
Dear Cecil,
Thank you for taking the time to provide your feedback! I am glad you enjoyed your last stay with us and that you are coming back to see us again soon!
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Nice place for a relaxing gataway, especially if you get the massage package as well. The price of the rooms is a little bit too high for what they can offer. Don't take nothing from fridge they charge a lot for it. And check very carefully the check out bill. I got charged some stuff was not mine and it...
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Dear Donna,
We are so glad that you enjoyed your escape to the lake with us. I apologize that you were charged for something that did not belong to you. Our team is usually very good about ensuring billing is correct at check out. Thank your for your feedback, we can't wait to see you next time you visit Lake...
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