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All 15 Lake Geneva hotels »

Grand Geneva Resort & Spa

4.0 of 5
7036 Grand Geneva Way, at Hwys 50 East & 12, Lake Geneva, WI 53147
Hotel amenities
Grand Geneva Resort & Spa
Ranked #3 of 15 hotels in Lake Geneva
4.5 of 5 stars 518 Reviews
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518 reviews from our community

What travellers say about this hotel
  • Golf course(39)
  • Chop House(26)
  • Very nice(25)
  • Room service(12)
  • Parking lot(11)
  • Very good(11)
  • Italian restaurant(11)
  • Front desk staff(9)
  • Fitness center(8)
  • Outdoor pool(7)
Traveller rating
    312
    78
    50
    47
    31
Only show reviews for Family (107) | Couples (213) | Business (64)
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW via mobile

Nice golf course, hotel could have a more experienced staff though.

Was this review helpful? Yes
Brett Sundstrom, General Manager at Grand Geneva Resort & Spa, responded to this review
29 May 2012

Thank you for your recent posting. I have shared your feedback with my management team. As we continue to strive for excellence in service, I welcome the opportunity to speak to you more about your recent resort experience - I may be reached at 262-249-4713. Sincerely – Brett Sundstrom Managing Director More

Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 27 May 2012 NEW

A great resort for families and business-types trying to get away on a staycation. Close to Chicago and Milwaukee. It will afford you the break for your mind and spirit you are looking for. if you have any problems call Stephanie. She is amazing and will go above and beyond for you. I have stayed at Hyatt's, Hilton's and Doubletree's... More

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Rockford
1 review
5 of 5 stars Reviewed 26 May 2012 NEW

Outstanding service!!! Wonderful experience!!! I had different staff in different capacities: Help me plan the event in record time with amazing awareness of our needs. Adjust tee times with graceful professionalism to help us have the best golf experience possible. Attentive bag attendants with great attitudes. The best check-in experience I have ever had at the end of a long... More

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Brett Sundstrom, General Manager at Grand Geneva Resort & Spa, responded to this review
28 May 2012

Thank you for your recent posting. As The Grand Geneva Resort and Spa continues to strive for consistent excellence in service, it is our goal to make certain that all your expectations are exceeded by our “people pleasing people” philosophy. I will pass on your comments to the management team at golf. Sincerely – Brett Sundstrom Managing Director More

East Lansing, Michigan
1 review
5 of 5 stars Reviewed 25 May 2012 NEW

I am never disappointed with Grand Geneva-- we used to take our kids here when they were young and I have rediscovered it recently due to some business I am doing in Lake Geneva. The facilities are top notch, the rooms clean and the overall feel is unlike any other place I have experienced!

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Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 25 May 2012 NEW

Nice, quiet setting in the rolling hills of SE Wisconsin. We enjoyed a round of golf on the Highlands course, dinner at the Geneva Chop House and apres diner cocktails at the fireside bar. The fitness center has something for everyone, including a rock climbing wall. Minutes from Lake Geneva, this resort is perfect for a quick getaway from the... More

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See 2 more reviews by SCT67 for Lake Geneva
Brett Sundstrom, General Manager at Grand Geneva Resort & Spa, responded to this review
28 May 2012

Thank you for your recent posting. I am honored that you selected the Grand Geneva Resort and Spa as your escape from Chicagoland. I was glad to read you were able to enjoy the numerous amenities that the resort has to offer. I look forward to your return visit. Sincerely – Brett Sundstrom Managing Director More

Matteson
1 review
5 of 5 stars Reviewed 25 May 2012 NEW

I had a great relaxing time at the Grand Geneva. I was there for a conference and the conference rooms were easily accessible. At night viewing the Lake from Popeyes Restaurant was wonderful and relaxng. Great Customer Service at the Grand Geneva. Everyone is so helpful. I have a disability but was able to use the ramps to get back... More

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Chicago, Illinois, United States
1 review
5 of 5 stars Reviewed 24 May 2012

Went to celebrate our 30th wedding anniversary. From the moment we arrived to several days later when we departed could not say enough great things about the property, the staff and the total experience. Operates at the highest level of customer recognition, friendliness and empowerment to take care of your needs. Food quality in the Chop House and other dining... More

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Brett Sundstrom, General Manager at Grand Geneva Resort & Spa, responded to this review
28 May 2012

Thank you for your recent posting. Happy Anniversary! I am honored that you selected the Grand Geneva Resort and Spa as your destination to celebrate 30 years of marriage. As The Grand Geneva Resort and Spa continues to strive for consistent excellence in service, it is our goal to make certain that all your expectations are exceeded by our “people... More

1 review
1 of 5 stars Reviewed 24 May 2012 via mobile

The whole place is ancient and outdated. Old everything. No elevators for my very pregnant wife. The view of the golf course and pool would have been nice had it not been for the very loud water aerobics class at 8 in the morning. Normally I'm up by 5:30, but it was a vacation, I wanted to sleep in. The... More

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Brett Sundstrom, General Manager at Grand Geneva Resort & Spa, responded to this review
28 May 2012

Thank you for your recent posting. My name is Brett Sundstrom and I am the Managing Director of the Grand Geneva Resort & Spa. I want to apologize that your expectations were not met during your stay. We pride ourselves on customer service and ability to make your resort experience as smooth as possible. Our priority is to exceed expectations... More

Bartlett, Illinois
1 review
5 of 5 stars Reviewed 22 May 2012

Wonderful facilities, two types of conference rooms, coffee shop, views so nice you will not want to work or leave your room. I stayed in a Junior Suite, had the fireplace lite and went to the SPA! Don't miss the spa....steam room, sauna, whirlpool. Lovely. Hoping to bring the kids for the Timber Ridge Resort.

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Brett Sundstrom, General Manager at Grand Geneva Resort & Spa, responded to this review
28 May 2012

Thank you for your recent posting. I love the configuration of the Junior Suites. I am glad the you had the opportunity to experience the WellSpa. Your kids will love the Timber Ridge Lodge and Waterpark. Kindest Regards – Brett Sundstrom Managing Director More

Naperville, Illinois
1 review
5 of 5 stars Reviewed 22 May 2012

We have stayed at the Grand Geneva a few times and every time our experience was great. Very clean and great ammenities.

Was this review helpful? Yes
Brett Sundstrom, General Manager at Grand Geneva Resort & Spa, responded to this review
28 May 2012

Thank you for your recent posting. I have shared your praises with my team. As The Grand Geneva Resort and Spa continues to strive for consistent excellence in service, it is our goal to make certain that all your expectations are exceeded by our “people pleasing people” philosophy. I was pleased to read that you had a “Grand Experience”. I... More

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Additional Information about Grand Geneva Resort & Spa

  • Grand Geneva Lake
  • Grand Geneva Resort
  • Grand Geneva
  • Lake Geneva Illinois
Address: 7036 Grand Geneva Way, at Hwys 50 East & 12, Lake Geneva, WI 53147
Price range (per night):* 175 AUD - 340 AUD

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