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Holiday Inn Express Germantown

2.5 of 5
W 177 N 9675 Riversbend Lane, Germantown, WI 53022
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Ranked #4 of 4 hotels in Germantown
3.5 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
    3
    4
    4
    2
    1
Date Rating
Zender33
Springfield, Missouri
Contributor
17 reviews
9 helpful votes
3 of 5 stars Reviewed 18 October 2011
1
person found this review helpful

I choose Express properties because they are typically consistent in the amenities and offer strong value for both business and personal travels. Well, not always. This is the second Milwaukee area property that I’ve stayed at that that just isn’t up to the brand (the New Berlin Express is worse). I got room 142 and my biggest complaint is that... More

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jkugler, General Manager at Holiday Inn Express Germantown, responded to this review
19 October 2011

In reading your review of our property allow me to apologize for any and all problems. Our goal is to never let a guest leave feeling unhappy about their stay. I appreciate the feedback. We have now completed our renovation at the hotel. We have replaced carpeting through out the entire hotel. Again I do apologize for the problems that... More

Triplewin
Big Lake, Minnesota
Top Contributor
214 reviews
107 helpful votes
2 of 5 stars Reviewed 29 September 2011
1
person found this review helpful

At best this property could rate average. I would usually stay at the HGI a few miles away but they were booked. I have had decent luck with HIE so for $100 bucks I decided to give it a whirl. Front desk staff was courteous and efficient. The room had a musty smell. It was offensive enough that I was... More

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jkugler, General Manager at Holiday Inn Express Germantown, responded to this review
19 October 2011

I am sorry that your stay with us was not what you aniticipated. I will be looking into the problem that you had in breakfast. It is our standard to have fresh friut on our breakfast buffet. We serve the foods of that Holiday Inn Standards. We have addressed the issues that you had in with room. It is my... More

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itskatie182
Madison, Wisconsin
1 review
5 of 5 stars Reviewed 31 August 2011

My family and I had a great stay. We found so much to do in the area. The pool at the hotel was wonderful. The kids played in the pool forever. There is a patio right off from the pool area. We soaked up the sun while the kids played in the pool. Everyone at the hotel was very nice.... More

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talimar
Clio, Michigan
Senior Contributor
23 reviews
6 helpful votes
4 of 5 stars Reviewed 27 June 2011
1
person found this review helpful

They are remodeling, and are forthright with what's going on, with a sign in the lobby stating where they're working, and what they're trying to achieve. After I went to dinner, there was a guy caulking in the hallway, but there was none of the typical mess and mayhem that goes along with remodels. Very nice place, great pool/hot tub... More

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Ellen60083
Menomonie, Wisconsin
2 reviews
1 helpful vote
1 of 5 stars Reviewed 28 December 2010
1
person found this review helpful

Don't reserve a room with a debit card! I did and they withdrew the money from my account 2 weeks ago when I made the reservation (cost $180) and then took out another $230.70 after I stayed there. When I called to inquire, i was told that it was because I used a debit card and the money will be... More

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Michelle Church, Manager at Holiday Inn Express Germantown, responded to this review
4 January 2011

Thank you for the feedback regarding the trouble you had when using a debit card to both make your reservation and upon check-in at the hotel. In reviewing your reservation and experience we realize now that the reservation was to be paid in advance which is why your debit card was charged after making the reservation. However, we have also... More

ramsfan60
Augusta, GA
1 review
4 of 5 stars Reviewed 30 June 2010

Great place to stay North of Milwaukee, friendly staff, comfortable bed, good breakfast, great firewood grill restaurant around the corner (you get 10% off with room key), also a Wal Mart less than half mile away for any items you need. We went to Green Bay, then Brewers game the next day on the way to Chicago. Great rates on... More

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ahollenh
Cambridge, Massachusetts
Contributor
15 reviews
9 helpful votes
4 of 5 stars Reviewed 19 May 2010
1
person found this review helpful

I reserved a room for my in-laws to stay here for a weekend in May. I checked them in and saw their room. The hotel is quite clean, the person at check in was pleasant. The room was spacious, and the beds looked comfortable. The nightly rate was around $80 including tax, which is hard to beat. Hwy Q in... More

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John_W_UK
Bedfordshire, UK
Contributor
12 reviews
3 of 5 stars Reviewed 6 October 2009

Certainly an older property that perhaps is overdue a refurb. The corridors smelt like a smoking room does despite all the rooms we passed being non smoking but it wasn't a problem in the actual room. Both the televisions in the room had seen better days. Breakfast wasn't up to the usual standard of HlExpress with a bit less choice.... More

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ISellSyn
NJ
Senior Contributor
46 reviews
38 helpful votes
3 of 5 stars Reviewed 16 November 2007
2
people found this review helpful

This hotel is located near a lot of shopping and resturants and is just off the highway, which is conveinent. The room was clean and the fitness center was small but adequate. The breakfast was your standard Holiday Inn Express fare and was included in the somewhat high price I paid for this hotel. My only complaint is that the... More

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thed00r
Cumming, Georgia
Senior Reviewer
7 reviews
8 helpful votes
2 of 5 stars Reviewed 25 October 2007
5
people found this review helpful

I travel for business to the Germantown area about once every 6 weeks, and this was my first stay at this hotel. First of, I don't consider myself a difficult or fancy person. All I expect from a hotel is to deliver a nice, clean and comfortable room with a decent bed so I can be fresh and ready for... More

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Holiday Inn Express Germantown Also Known As

  • Holiday Inn Germantown
  • Germantown Holiday Inn
Address: W 177 N 9675 Riversbend Lane, Germantown, WI 53022

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Holiday Inn Express Germantown
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