We stayed in the Brookfield Best Western on May 17. The heater kept blowing cold air. My wife is terminaly ill and can't take the cold. I called the front desk and was told the heat was off for the summer, we only had air conditioning. There was pubic hair on the toilet and sink. The heat lamp in the... More

I was there for a wedding and found coakroaches on the wall in one of the rooms that my family had.... We immediatly went to the front desk where staff replied by saying " O are you in one the rooms by the pool? They like to hang out there" gross gross gross.... we left instantly and recieved a complete... More

We stayed there because of a wedding that was held there. When we went into our room at night and turned on the light there were cockroaches on our walls. I told the front desk and they acknowledged the problem. They said that there wasn't that many. We left at that point.

Excellent looking Hotel, friendly staff and close proximity to a major mall, safe walking, Very well kept up pool/game area. I've stayed at several Best western's over the years and this is pretty much top of the line, There is major everything nearby, from grocery stores to entertainment, Not Just in the Hotel! A strait shot to downtown Milwaukee, yet... More

The hotel was old, carpet, curtains, bathrooms all old. Bathroom was dirty, could see hair (not from us) on the floor and even on the walls. The pool was quite large and had a very deep 8 feet on one end. Nice area around pool with tables and some games. I would not stay here again, there is a great... More

I stay in the Brookfield area multipule times a year and have stayed here before so I new what to expect. My room was on the second floor, king room with microwave and mini fridge. The rooms have an outdated look to them but all the electronics were up to date. My room was clean and the bed was comfortable.... More