We have enjoyed coming to Baileys Harbor for many years and have stayed at the Ridges for most of our visits. Over the years we have come to know the gals that work in the office (April & Kellie) and unfortunately the owner Rick. Can I say JERK owner on here??? When I first read the reviews about 5 years... More

We checked into this "resort" his past weekend (10/15/11) for a one night stay. This was expected to be a busy weekend in Door County due to the Sister Bay Fall Festival. The rate for our “cottage” was $139, due at time of reservation, with a no-cancellation policy due to supply/demand associated with the festival. We checked in and went... More

I called to find out about room vacancies, and they scammed me into getting my credit card. Next thing I know, I have a hundred dollar charge that I didn't ask for. I called the NEXT day to cancel my "reservation" and the man said "he's sorry, he can't do that". So Basically, I paid 100 dollars to sit at... More

This is about the worst place I stayed in. The owner is indifferent and unfriendly. We found that we were charged afterward with a higher rate than when we made the reservation. We went there off-season, so she gave us the promotional price for a room with king bed and whirlpool on the phone. But when we arrived, there was... More

I would not recommend this place to anyone. The front desk staff is unfriendly and they do not explain their policies until it is too late. We were charged a cancellation fee before we even confirmed our reservation. They need to move into the 21st century, we received a reservation confirmation via snail mail, so by the time I got... More

I stayed here in July and had no problems. We stayed in a 2 bedroom unit with a kitchen that was fine. Some of the fixtures were a little old but functioned well. No bad odors or bugs as in previous reviews. The dog came with us and it was great to have a place that we could stay with... More

We stayed at the hotel this past weekend. I thought it was fine. It is an older establishment. The rooms were clean. No stained sheets, no ripped curtains. They had a great suite, that was wonderful for a whole family to hang out with a back porch. I would definitely stay here again.

This place was a last resort for us - we made reservations a couple weeks before the planned trip, and everyone was booked. So, to start off we knew in advance this wasn't luxury. Also, we brought our dog, so we had to find a place that allowed dogs. But, still they could make minor improvements to make it not... More

This was by far the worst accomodations experience EVER. We booked 3 rooms and a guest house for a family vacation. Our party consisted of 9 adults, 2 children and our small dog. When we arrived, payment was due IN FULL. Typically, payment is due when one checks out and we were corious about this... Twenty minutes later, we knew... More