We stayed at this location. The following morning we had no hot water at 7am. We went down for breakfast. The breakfast was limited to yogurt, due to management miscalculations of guests and missing breakfast employee. At checkout, we informed desk clerk Jeffery of our dissatisfaction of severs. We were assured that Jay (James) G.M. would be contacting us in... More

We used Choice Privledge points for this stay. Staff was very friendly, when the fridge in our room did not work, a replacement was brought right away. Bedspread had a stain, carpet needs cleaning. Breakfast was ok.

We had read the recent reviews about this hotel and must admit were hesitant to stay here. However, we were glad we did. We found the staff to be nice and helpful. The room was clean with ample lighting. The hotel is also located right off of Interstate 77. There was a refrigerator and microwave in the room. The breakfast... More

We had a reservation for three nights at this motel, on Saturday morning I went down to pay for our Saturday night stay and was told that we could not have the room. The gentleman that took our reservation forgot to reserve Saturday night. We had to leave the motel, which I do not think that we should have, it... More

Made reservations here by phone. Checked in the next day. There was much construction on going. The first room they assigned us was in between other rooms thaty were remodeling. The tile work was unfinished, the room was dirty, there was a cup of liquid on one night stand, the sheets had a stain on them. I returned to the... More

I stayed here in past Many time this is my worst experience for my stay at any hotel in my life very rude manager. Screaming at desk clerk front of guest. Checking out was very quick but she was not ready to listen from me any thing about room or my stay. I think this is very unprofessional behavior for... More

The place was not clean, hair on the bathroom floor, crud on the counter, burn holes in the comforter (even though it was a non-smoking room) and the pillow cases were dirty. Also the website lists a microwave in each room and ours didn't have one so it had appearantly had been stolen or something. We were woke up in... More

I am sorry to say that my stay at the Quality Inn in Hermosa Beach was a terrible choice for us. There was no hot water and the place was dingy and dated. The mattresses were poor and every time we left the hotel, the air conditioning was turned off. Since it was in the nineties, we always came back... More

We arrived at approx. 9 pm to claim our reserved room. The check-in was uneventful, although I asked for two keys, and given only one. Our room was in the back of the hotel and very quiet. The room was dated with an old style TV and decor. It was clean and the bedding okay; pillows could be better. The... More