Holiday Inn Express & Suites Fairmont Hotel (WV) - 18 Hotel Reviews & 7 Photos

NAVACA

XENIA

Senior Reviewer

8 reviews

Reviews in 5 cities

“very friendly staff”

Reviewed 22 May 2012

this was a stopover for our trip to DC, excellent stay. Everyone was welcoming, the beds were comfortable, the pool was still open. The breakfast was very good, with lots of choices like, cereal, oatmeal, pancakes, omelet, hardboiled eggs, fruit, muffins. This is our 1st stay with any Holiday Inns, and we will look for others in the future. Even... More

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I wanted to take the time to thank you. We appreciate your kind words. Our staff is like a family for the most part we like to take pride in what we are offering. We want our guests to feel right at home when they stay with us. More

rlkwv

Logan, West Virginia

Contributor

13 reviews

Reviews in 9 cities

1 helpful vote

“Quality Place to stay”

Reviewed 11 May 2012

quality one comes to expect at holiday inn, nice clean rooms with frig, coffe maker and microwave. staff was great from reservation through check out. highly recommend.

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I am glad that we were able to live upto your expectations and hope that you can stay with us again in the future. More

Working_Mom02

Mississauga, ON

Senior Reviewer

9 reviews

Reviews in 4 cities

1 helpful vote

“Perfect stopover”

Reviewed 7 May 2012

Like other reviewers, this was a mid-way point between Ontario and Myrtle Beach. It is extremely convenient, you can see it from the highway and is easy to get to. We arrived close to midnight and the staff at the front desk were helpful and friendly. Room was clean and a good size given all the "stuff" we travelled with... More

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Thank you for your kind words. I am glad that we were able to make the best of your stay and hope to be of service to you in the future. More

RageOnBuffalo

Buffalo

1 review

“Awesome Hotel In Fairmont”

Reviewed 29 April 2012

We stayed at The Holiday Inn in Fairmont, on the way back to Buffalo, NY from Myrtle Beach. With such a long drive, and two young children, we needed to break the trip up a bit. What we arrived to was an incredibly nice front desk staff, and an awesome hotel. We decided on a suite, to have more room... More

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We are very glad to hear that you enjoyed your stay. We strive for excellent customer service and hope to see you on your next journey through Fairmont. More

Percivas

London, Ontario

Contributor

14 reviews

Reviews in 6 cities

4 helpful votes

“Clean and new!”

Reviewed 21 April 2012

We were travelling from South Carolina to Ontario, and stayed at this hotel very randomly because Fairmont, West Virginia seemed like a good halfway-point to break up our 17 hour drive. What a lucky choice! Check in was easy, and staff was very pleasant to deal with. We were with friends, and asked for rooms "near" each other. Our rooms... More

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I am very pleased that you enjoyed your stay here with us and that we were able to accomodate your room request. We do appreciate your kind words and hope to see you again in the future. Customer Service is very important to us and we are always happy to hear we are doing a good job. More

4travelersNY

Buffalo, New York

Reviewer

3 reviews

4 helpful votes

“Excellent stay”

Reviewed 27 February 2012

4

people found this review helpful

We just returned from a weekend spent at the Holiday Inn Express in Fairmont WV- it is a very nice, clean hotel with an excellent, caring staff, great pool area, excellent breakfast selection and large, spacious rooms. Internet access was very easy and speedy. The only complaint that I have is with another customer whose room was located near us-... More

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Thank you very much for your kind words. We do appreciate you bringing the situation to our attentinon and I am glad we were able to get the situation rectified to your liking. We are looking forward to your return visit. More

Twibes

Pittsburgh, Pennsylvania

Contributor

15 reviews

Reviews in 10 cities

10 helpful votes

“Immaculant”

Reviewed 31 January 2012

Although I normally stay in other hotel chains, this was my first experience in a Holiday Inn express. I'm shockingly surprised at how happy I was with my decision. This hotel is literally brand new from top to bottom, you could see your reflection without a single scratch on every tile you walk across. The pool is well kept, the... More

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I am very pleased to hear we were able to WOW you. We do strive to maintain our appearance and give the best customer service possible. I appreciate the wonderful review you have given us. More

kkak1234

Toronto, Canada

Contributor

12 reviews

Reviews in 9 cities

4 helpful votes

“Excellent and New”

Reviewed 22 January 2012

1

person found this review helpful

Finally a hotel that is actually brand new and not redone. This hotel just opened (approx. 6 months ago). It is so refreshing to stay in a new hotel that has not been painted over several times. For a Holiday Inn, this hotel is top notch. The beds were comfortable, the pool was a good size and the halls and... More

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We do strive to maintain our appearance and give the best customer service possible. We hope to see you again in the future and thank you for recommending us to your peers. More

Mr_Leos_Dad

Linthicum, MD

Senior Contributor

38 reviews

Reviews in 11 cities

5 helpful votes

“Worst Customer Service Ever...Period Will never say at another Holiday Inn chain”

Reviewed 27 November 2011

My parents and grandmother came to visit me over the long Thanksgiving weekend. When they decided to return home they wanted to stay at a hotel to break the trip up into two days because it was hard on my 86 year old grandmother. I decided that I would use my priority club points to book them a hotel. I... More

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We apologize for the misunderstanding, we are a pet free hotel and that has been a policy since our opening earlier this year. The issue that you spoke of regarding the website is something that we are looking in to and we appreciate you bringing it to our attention. The gentleman's father whom I spoke with at check in was... More

Luvngyrl

Reviewer

3 reviews

Reviews in 3 cities

2 helpful votes

“Best hotel In fairmont”

Reviewed 24 November 2011 via mobile

1

person found this review helpful

WOW!!! This hotel recently opened a few months and it is just wonderful. The entire place is beautiful. We stayed in a regular room which was quite spacious, extremely clean, and even had a fridge & microwave. So many options for breakfast and the staff & management is the best. Every one is just so friendly. Can't wait to come... More

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Thanks for staying with us! We are so happy to hear you had a good stay. We do our very best to go above and beyond for our guests and we are pleased to see the results of the hard work. All of us at the Holiday Inn Express & Suites in Fairmont, WV appreciate your kind words. Have a... More

Holiday Inn Express & Suites Fairmont Hotel

Holiday Inn Express & Suites Fairmont

18 reviews from our community

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