I stayed in this hotel for about 3 weeks last spring. I liked the location as it was easy to get most anywhere in Charleston. The neighborhood, South Charleston is small and a great place to walk. The down side is that it is right next to the train tracks in coal country. This means that there is lots of... More

Checked in late(after 11p.m.) after a long 20+ hour drive. Staff don't recall the young mans name, but was very helpful and friendly. Suggested a room away from the highway that would be quieter and more peaceful. The room was very nice and very clean and comfortable. The beds were probably the best hotel beds I have ever slept in.... More

I can tell that my room was a former Comfort Suites room. A king bed with a small (two seat) "couch" in an adjoining space. Overall, the hotel seemed to have a good renovated look and the room was clean. Bed was average but the mattress cover was vinyl, quite strange (sounded like vinyl when I sat on the bed).... More

Other than the front desk person who checked us in and was very short with questions that we asked - questions that should have been answered without us asking her. Such as internet password, breakfast hours, where our room was, etc. We were very happy with our stay. A front desk person with a helpful smile would put this establishment... More

Lovely room, however the layout is strange, the vanity area was just inside the front door so in full view of the rest of the room so no privacy and I could not get ready in the morning without disturbing my wife. The toilet and tub/shower were behind a door that you had to squeeze iand contort yourself in order... More

We had a room with 2 beds, we were told all the rooms with more than one bed were on the back side of the building-facing the expressway. We had requested a room in the front of the building but were told those only have one bed. So long story short we stayed in the back side of building next... More

I stayed at this hotel on January 10, 2013. I often pick Holiday Inn Express because most of them are newer and cleaner than other hotels. This hotel was clean enough but had a weird room layout where the bathroom sink was in the entry in front of the front door. This made taking a shower, shaving, etc. very awkward.... More

The place I chose to have my sons birthday party fell through, so in a last ditch effort to find another place that would be suitable for all of my guests, I looked into renting the conference room for 2 hours. They flat out refused, and said that I had to rent it for the whole day (and that was... More

We stay at this hotel every year around this time. The people are pleasant and did give us a room where we asked. The hotel has been upgraded with larger tv, nice bed, etc. The picture on the TV was pure snow however and the traffic noise from the overhead highway rumbled all night.I would recommend a room mid hotel.... More