I stayed at Residence Inn for 3 nights and what a pleasant experience! The rooms are all suites with kitchenettes and they have a great breakfast in the mornings. This is my second stay here when visiting family in Charleston and it is a perfect fit for me.

I've spent many, many nights here on business travel. Not my favorite, but better than other local hotels. Staff is lovely, but that's the best thing here. Rooms a re so-so, many are musty. Kitchen facilities are almost unusable except for fridge. Food is atrocious. Get a pizza.

Stayed here for a conference and work in WVA - location is a bit odd as its in the top of a hill in a business park like area so there is nothing in walking distance to. Rooms were just renovated a year or so ago and they were clean and fresh. Food in breakfast area was a little weak... More

I spent three months at this location. It was relatively ok. There were some small issues periodically, but nothing I could not handle. I would have stayed longer, but after spending thousands of dollars with this place I got an email forwarded to me from my corporate office that they could not extend my rental because they had no rooms... More

Excellent and friendly service and suites even include grocery shopping at no additional charge plus van to mall area. Very capable management! Access to downtown is easy while the airport is just minutes away. Quiet property location with nice evening meal two days a week. I rate our experience as excellent

We stayed here on our trip to Ohio. The hotel was standard Residence Inn. It is about a mile off the interstate in an area that looks like it is meant to someday be a business or office park, so it is rather isolated, but the setting is very quiet. There are no restaurants within walking distance, but back up... More

Our party arrived at the hotel at about 5:30pm and man were happy to have finally arrived because this place is in the middle of the mountains. I would hate to have arrived at 11pm at night the hotel is up on a hill and very easy to miss because as I said before it's in the mountains.The desk clerk... More

We arrived on Sunday evening. The person who greeted us wasn't very friendly. Courteous, but not friendly. At 1130 my wife discovered a roach on the ceiling. She called the front desk and asked to be moved. They moved us and the we found another roach. We left the hotel immediately and went across town. I called the next morning... More

We showed up before check-in time and the room we already ready. We had a 1 Bedroom Suite which was very clean and ample room for our family with two small children. This trip we did not use the kitchen, but it was well stocked and would serve any traveler’s needs. Breakfast had plenty of variety . The hotel itself... More