This Comfort Suites Hotel provided the worst hotel experience in years.
- The shower drain was clogged, the A/C was loud and cycled constantly, the carpet was filthy and needs replacement and the sofa's were old and grundgy. As for the sofa's, the cushions were flat and so dirty that we felt we needed HazMat suits before sitting down.
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We stayed one night at the Comfort Suite in Yakima for mother's day weekend. The check in process was very fast. The room is good size and clean. We have a 27 months old toddler. We didn't request for a crib since we brought the travel crib with us. The hotel is very dated. Our room is very close to...
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I stayed at this hotel on 5/10/12 and noticed some bites on a couple different parts of my body the following day. At first I thought it was an allergic reaction, but then I noticed similar bites on 5 total different parts of my body. All in a line. I came home, researched what this might be and sure enough,...
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A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that your comments were received and taken seriously. Your willingness to share your recent experience is genuinely appreciated.
After receiving and discussing your concerns we hired...
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Moving all of your home possessions into storage and living with two small dogs for one week before moving on to your new "temporary" home is a difficult experience at best. Fortunately we found Comfort Suites in Yakima where the accommodations were not only comfortable, but we were also among friends. Connie, the manager, was so very helpful and assisted...
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A Moving experience
Thank you for the wonderful review that you posted. It was our pleasure to serve you. We hope that you may come back this way again and let us take care of you and the small furry kids. It was awesome seeing them every morning and afternoon. It is so awesome to read our guest reviews thank...
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There rooms are very clean to the T, Breakfast in the morning, a little bit of every thing. Very good. The pool & hot tub is nice, plus it's open 24 hrs. we had our honey moon there & I wouldn't change a thing, customer service is great . I would highly recommend staying here.
Reviewed 13 March 2010
Outstanding
Thank you so much for the review you wrote for our hotel. We hope to serve you again in the future. Congratulations on your wedding and thank you for choosing Comfort Suites as part of your Honeymoon. Wishing you all the best.
Connie Webb & All the Staff
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We frequently go to Yakima to visit the grandkids and always stay at Comfort Suites in Yakima on Fruitvale Ave. The employees are super and we enjoy the free breakfast. The rooms are normal for Comfort Suites but always clean. Our home away from home. It is located near a Fred Meyer a few restaurants and a Starbucks.
Thank you very much for the wonderful review that you wrote. We appreciate your return business to the Comfort Suites. We are looking forward to your next visit to Yakima and the Comfort Suites
Sincerely
Connie Webb
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Tracy is always friendly and helpful. Sandra in the breakfast room is also so gracious and helpful. She runs a clean efficient restaurant. And, Adriana was so sweet, she baked us some cookies when we came in too late to get the regular batch. Yum!
Thank you for wonderful review of Comfort Suites and staff. It is so very nice for our employees to see they are being recognized by our guests for their service and that their efforts did not go un-noticed. It really encourages them to keep doing what they are doing. We look forward to seeing you on future visits to Yakima...
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I have stayed at this property before and was a satisfied customer. This past visit was not the case. We stayed one night, it was a weeknight. Upon awakening in the morning and wanting to take a shower I noticed that the shampoo, conditioner and lotion were all used. I asked my mother who was with me if she had...
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EWWW
First I would like to say thank you for your stay and review of the Comfort Suites in Yakima. It is so very important for our guests to notify us of any problems, or potential issues you may be having immediately so we can make your stay an enjoyable one. We are truly committed to guest satisfaction and make...
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Clean rooms. Friendly staff. Tracy was very helpful with our requests due to our daughters surgery. Thanks very much.
FRIENDLY STAFF
Thank you for your review of the Comfort Suites in Yakima. It is especially nice of you to recognize one of our employee’s by name. This is so uplifting to all of our staff. We hope that we can be of service again on your next visit to Yakima. Thank you again for your stay!
Sincerely
Connie Webb...
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We chose this motel at night because it was close to where I had a business meeting the next morning. It turned out to be very close to Shari's, McDonald's, Fred Meyer, and Taco Bell, and most importantly JOEL'S TIRES, which we needed the next day. The room was spacious, with a flat screen TV, 80-channel cable, no-hassle free wireless,...
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Thank you very much for your most resent stay at Comfort Suites in Yakima ad your wonderful review. Staff and Management are so pleased that you found your stay to be a very Pleasant Surprise. It is our pleasure to serve our guests and we are looking forward to your stay with us again.
Sincerely,
Connie Webb G.M
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