For the most part, this hotel was really nice. We were greeted by Danica and Alexis at the front desk and they were FANTASTIC! South Tacoma isn't the best part of town but where the hotel is located, was nice and near shopping and restaurants. Rooms were generic but very comfortable. The pool and hot tub was a nice plus.... More

The hotel and staff were amazing! Everyone was very friendly. There were hot cookies and milk every evening, which were a big hit with the kids. The room was VERY clean. The beds were super comfy. It was my husband, my three rowdy boys and myself. We got two queen beds with a pull out couch and it was perfect.... More

This was one of the nicest places we have stayed in a long time. Just minutes from a major mall and only 15 min from the Tacoma dome. Hotel was very clean staff rocked with personality and with service. Pool and spa is open 24 hours. Ask for a non roadside room. Was a little noisy with road noise on... More

I stayed here for business while working at Joint Base Lewis-McChord for awhile. The beds were quite comfortable and the staff was very friendly. I greatly enjoyed the warm cookies that were available every evening and the staff was accomendating for occasions when I was checking in very late or checking out exceptionally late due to flight schedules. Unfortuately though,... More

The room was clean and quiet, and our beds were very comfortable, so much so that we rated the beds the most comfortable on our trip. As others have noted, the hotel is next to a Pawn shop and shares the parking lot access with a mall. Except for that, we found the hotel a standard HIE experience.

I stayed at the Holiday Inn Express November 6th for one night. In reviewing my credit card statement after my stay, the hotel charged me $100.00 for a coffee station that they claim I stole. As a priority member and customer no one from the hotel contacted me about the accusation or that they would be charging my credit card.... More

I travel with my personal computer and work computer. I could not connect or I could not stay connected for more than 5 min. My co worker had the same proplem. I let them know about it and they told me that no one else had this problem but my co worker did. I had to go to Mc Donalds... More

We arrived on 9/1 and checked out on 9/3. Our room was beautiful we had an executive suite with a jacuzzi in the room. The bed was so very comfortable and the fridge came stocked with water and also popcorn. The first night was perfect service and very friendly staff, the second night was not so good. Housekeeping never came... More

convenient to the freeway and some good shopping. The room was very nice, clean, comfortble and well equiped. Breakfast in the morning was good with a good selection. The location is close to I-5 but no noise so a great sleep.