Not sure where the quality fits into this Inn. My stay was in a King Suite at the end of the hall on the first floor. Not such a bad thing until you realize that the door to the outside had no lock on it! Not only that, but across the hall was a "Public Spa". Excuse me, a public... More

Do not stay here. Even though we arrived as the maid service was finishing up 'cleaning' our room, it was filthy. There was garbage left from the previous guest and they were obviously trying to cover up some smell as they way over did it with the deodorizer. After that smell finally dissipated it was clear that they have a... More

The Quality inn was a bit run down and antiquated. The staff was very friendly and helpful though. The bed was decent, and the ameneties were a bit out of date. No couch or easy chair to sit in, do desk or workspace area. The room I had was a bit dirty, table, trays, coffee pot, mirrors were all quite... More

I've never been a huge fan of Quality Inns, and this hotel didn't change my impression. The hotel was rather dated, and not as clean as I would like, but it wasn't as bad as some reviews. The beds were reasonably comfortable; the pillows were not. They were small and too soft. The vanity sink was very low, about the... More

The location is great but it is really dirty and the beds look like the backs of old horses. The room smelled real strong of mildew. Try the Holiday inn just up the street. Actually, any other place would be better. We have runny noses today. Maybe from the mold and mildew. We have only stayed there one time. Never... More

We stayed for 2 nights for Destination WSU weekend. The rooms and general facility were clean and well kept. Breakfast was your standard cereal, waffles, yogurt, biscuits & gravy type you would expect for a value priced hotel- not great but it saved a trip out to eat. I will say that the coffee was really good! The beds, however,... More

Instead of a computer desk, I had a dining room table. Ok that's fine but breakfast was absolutely gross. The shower fixture was leaky and when I wanted to go workout they gave me a key to the room but didn't happen to mention that EVERY piece of equipment was broken. I told the guy at the front desk and... More

We made this reservation a few months in advance and requested extra pillows and a roll away bed. When I entered the hotel the odor was like one to cover up smells. The front desk lady was nice enough and the check in was quick. We entered our room #119 and didn't have the extra things we requested, no big... More

I go to Pullman once a year to recruit and use to stay at the Quality Inn until it was getting too run down so I switched about 8 years ago to the Holiday Inn Express. This year, the Holiday Inn was sold out so I had to stay at the Quality Inn and was dreading this hotel, however I... More