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Holiday Inn Express & Suites

2.5 of 5
4525 Convention Place, Pasco, WA 99301
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Holiday Inn Express & Suites
Ranked #3 of 9 hotels in Pasco
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57 reviews from our community

    Trip type
Traveller rating
    32
    13
    5
    1
    6
Date Rating
Tacoma, WA
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

This property gets good reviews in general (as do most HIEs). and they deserve it, as the rooms are well maintained and cleaner than many. The day we checked in the hotel was installing new pillows in all the rooms on our floor, and the fresh, larger, firmer, pillows were a treat. We also appreciate the small bottles of dish... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 April 2013

Everything was terrific, one of the best hotels I have had ever stayed at. Rooms were super clean, great location, secure. Staff is excellent. Of all the places I have stayed in the tri-cities I would recommend.

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Knoxville, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 23 March 2013

I really liked my stay here at the Holiday Inn in Pasco. Very clean rooms, good breakfast, and my fav chocolate chip cookies in the afternoon. There is plenty of stuff to do around this HI. Great place.

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TuRok84, Front Office Manager at Holiday Inn Express & Suites, responded to this review
29 March 2013

Red_Alert_V, thank you very much for your Feedback. We really appreciate your kind words of our property and I will pass them along to the entire staff. We hope to see you again soon in the near future. Have a great day. Safe travels to all! More

Aiken, SC
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 23 March 2013

Very nice rooms but too distant from restaurants. Nice rooms; more spacious than the sister hotel in Kinnewick. Good breakfast. Has pool. WiFi service was dependable -- somewhat more reliable than the sister hotel in Kinnewick. Noisy when there are baseball games in progress at the very nearby stadium. The wind howled through the air conditioner throughout the night. I... More

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TuRok84, Front Office Manager at Holiday Inn Express & Suites, responded to this review
29 March 2013

sdfink, Thank you for taking time to review our Hotel. I am sorry you felt like there was not enough restaurants in the are but we do have over 20 restaurants with in 5 mins and 10 walking distance. We are sure glad you were able to enjoy the breakfast and wifi service. We look forward to making your next... More

Woodland, California
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 9 March 2013

This place is a little out of the way, but for a business stop-over was fine. Had everything you need: free WiFi, free breakfast, adequate fitness room, helpful front desk staff, okay bed and room. My only complaint with HIE tends to be thin walls - woken up at 6am by a truck leaving then the neighbour showering. Probably best... More

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TuRok84, Front Office Manager at Holiday Inn Express & Suites, responded to this review
12 March 2013

Bluejack45 allow me to thank you for taking time to review our Hotel. We are glad to hear that you enjoyed the Breakfast, Fitness Center and Wi-Fi. Thank you for choosing HIE Pasco on your last trip and we look forward to providing you with the best service in the area on your next trip. Have a Great Day and... More

Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 20 December 2012

Stayed here recently on business and while I can't say I was wowed I can say the stay was very pleasant. The service however is outstanding! One of the front office managers worked with me to secure a corporate rate for the client I was visiting. He also assisted me in changing my reservation when I was delayed by a... More

Was this review helpful? Yes 1
TuRok84, Front Office Manager at Holiday Inn Express & Suites, responded to this review
26 December 2012

Griff72 Thank you for taking the time to review our property. We take pride in the way the Hotel looks and Operates! Our goal is to create a clean, welcoming feel to all guest's day in day out, and to provide higher then standard customer service! I will pass your kind words to all of our Great staff members as... More

Top Contributor
150 reviews 150 reviews
43 hotel reviews
Reviews in 47 cities Reviews in 47 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 14 November 2012

Let me first say that I would stay here again. They fell short in a few areas, but overall, I think it's worth a stay. This hotel is pretty new and they have already fallen into the typical category that they snub Platnium Members of Priority Club. They probably embrase Gold and Silver members, but certainly not Platinum. This hotel... More

Was this review helpful? Yes 1
See 3 more reviews by 678855 for Pasco
New York City, New York
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 7 November 2012

only overall complaint. the noise of other customers children noise levels after 9p on week nights. rest of us have to work etc. be considerate and have situation awareness. got very little rest and privacy. be nicer if further away from local convention center.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review
26 November 2012

Dear caligula r, Thank you for taking the time to post a review of our property. We value your comments as they enable us to further improve our services and to surpass the very high standards our guests expect. Please accept my sincerest apology for any inconvenience the noise may have caused during your stay. I definitely understand the importance... More

Highland, Utah
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 November 2012

I was stranded overnight in Pasco because I missed my plane out. After trying several hotels in town, which were all full, I was starting to lose hope. Luckily, the Pasco holiday inn express had a room. I would have taken almost anything and paid almost any price. However, the price even for a walk in was very reasonable. The... More

Was this review helpful? Yes 1
TuRok84, Front Office Manager at Holiday Inn Express & Suites, responded to this review
14 November 2012

Erich P, you are welcome back anytime here at HIE Pasco. Hopefully its not because your stranded. I'm glad you were able to witness first hand our Customer Service and Beautiful rooms. We look forward to making your next trip to Pasco a Great one!! Thank you for giving us the opportunity! More

Las Vegas, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 31 October 2012

Very helpful staff and the rooms were very comfy!!! Would stay there again. Location is great, not enought resturants near by but the rooms make up for it. Fast wireless too. Nice big breakfast area. They had pleant of fruit on hand too.

Was this review helpful? Yes 1
TuRok84, Front Office Manager at Holiday Inn Express & Suites, responded to this review
14 November 2012

Thank you for stoping in and reviewing our Property. I will pass along your review to our staff. We look forward to serving you next time your in the area. Thank you! More

 
 
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Additional Information about Holiday Inn Express & Suites

Also Known As:
Holiday Inn Express And Suites
Holiday Inn Express Hotel
Holiday Inn Express Hotel Pasco
Holiday Inn Pasco
Holiday Inn Express Pasco
Pasco Holiday Inn
Address: 4525 Convention Place, Pasco, WA 99301
Phone Number:
Region: United States > Washington > Tri-Cities > Pasco
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 hotels in Pasco
Price range (per night): $136 - $192
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome - Holiday Inn Express hotel in Pasco, WA boasts excellent facilities. Welcome to our choice Holiday Inn Express Hotel & Suites in Pasco, WA accommodations near the Tri-Cities Airport, located just 3 miles from our Pasco, Washington hotel. Vacationing families will love staying at our Tri-Cities, WA hotel, located just off I-182 in Washington's famous wine region. This all-suite Pasco hotel is convenient to many local attractions, including the CREHST Museum, the Pasco Soccer and Softball Complex, numerous wineries and beautiful golf courses. Other nearby activities include boating on the Columbia and Snake Rivers, the Saddle Mountain National Wildlife Refuge and shopping at the Broadmoor Park Outlet Mall.Business travelers will be impressed by the convenience of our accommodations near the Tri-Cities Airport. Situated next to the Trade Recreation Agriculture Center (TRAC), our hotel is the perfect place to stay when you are having an event. We offer easy access to several local companies, such as Tyson Foods, Lockheed Martin, ConAgra Foods and Lamb Weston. In addition, we provide a business center with fax, copy, print services, a computer with free high-speed, wireless Internet access, so you can stay in touch on the road. While you are staying at our Tri-Cities, WA all-suite hotel, enjoy amenities including an indoor pool with spa, a 24-hour fitness center and our free hot breakfast bar. Book your reservation and save. ... more   less 
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Holiday Inn Express & Suites
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