Christine - I want to thank you for taking the time to post a review of your stay. Please accept our apologies that the access to our hotel was difficult to navigate. We are addressing that issue. Still, we are pleased to know that our location was convenient for your travelling needs and that we provided you with a fresh,... More

I appreciate you taking the time to write a review of your experience with us. I am so happy to hear that you found your to be spacious with good amenities and the staff to be friendly. Still, please know that we are sincerely sorry that the smell of smoke was present in the hallway and there was a stain... More

It is so rewarding to read that you had a pleasant stay with us. Thank you for sharing your suggestions and comments. As well, for letting us know that we had provided you and your pet with everything you needed during your stay. Thank you again for all of your kind words, they truly made our day. The staff and... More

Thank you so much for sharing your experience with us. It's great to hear that you enjoyed your stay here in Federal Way and that our location was favorable to your needs. I have shared your comments with our staff and we appreciate your input, letting us know how we are doing. We love to see our return guests and... More

Lester - The staff and I read your review, and would like to thank you for writing such amazing things about your stay. I'm so pleased to hear that you enjoyed the grab and go breakfast. As well, that you liked how convenient our location was to the freeway, and, even with access being so close, we were still able... More

Pete - I received a copy of your review, and wanted to take a moment to personally respond. I truly appreciate your comments regarding the renovation process and completed project, including your comments on how considerate staff was during the process. Your comments and input are very important to the success of our site and we thank you for taking... More

The staff and I read your review, and would like to thank you for writing such amazing things about the service you received in Federal Way. I am proud of our team for providing you with the service you deserve. We wish you the best as you move into this new chapter of retirement. Thank you again for sharing your... More

I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about our staff, including our Maintenance Engineer and housekeepers; however, we do apologize that the TV channel selection was not as you'd expected. To uphold our company's high standards, I have submitted your comments about upgrading the cable channel package... More