Our son plays football for CWU, we will not stay any place else in Ellensburg. We have consistent Great service, breakfast, cleanliness, and room rates. We highly recomend the Holiday INN Express! Dennis and Joni Nelson-Carlson
This property isn't too bad for Holiday Inn Express. Access is kind of a pain,It shares a driveway on the main drag with the Quality Inn and the Taco Del Mar... It is hard to get in or out,and parking is limited. The Hotel once you find it,is clean,quiet and the staff is nice... This is a non-smoking hotel. Not...
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The hotel is immaculate and it could have passed for a Hilton Hotel. The room was huge and overlooked the water and even had a jacuzzi jetted tub! What a great value for the price.
The bed was one of the most comfortable I have ever slept on and I travel alot.
The only downside was that I was not...
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I came to visit my daughter at college. Your hotel was friendly, clean, and organized to a "t". Cody, Britney, David, and Sam, front desk personnel, were helpful and friendly... beyond great. I have never had such friendly staff attend to our concerns. I was worried about the price we got it settled easily. I didn't have to worry. Bob,...
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Dear Mrs. Thorp,
I am ecstatic to hear you found our hotel to have the "best service ever"! All of our staff works hard to make sure we deliver exceptional service to all of our guests. I will be sure to share your comments with our staff.
Thank you for taking the time to write a review on your experience...
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We stayed at this location during March 2012. We were very impressed with the cleanliness--it even smelled clean. Everything glistened! The room was great and a larger size than other HIE we've stayed at. The management (David) and others were very accommodating. Would definitely stay here again and will since my folks live in Ellensburg.
Thank you for writing a review on your recent stay with us! Our housekeeping staff works hard to make sure our hotel is kept clean and I will be sure to pass along your compliments. I am glad to hear David and others were very accommodating. We strive to ensure each and every guest has an exceptional stay and I...
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We had a long drive from Gig Harbor area to Ellensburg, and decided to spend the extra to get a comfortable bed. I went by the reviews and decided that this hotel had the best response and I believe someone said the bed was comfortable. Well, I found it on the hard side and even tried the small couch for...
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Thank you for taking the time to write a review on our hotel. I am glad to see you enjoyed our breakfast which now includes a pancake machine. On the other hand, I am sad to hear about your experience with our beds. We do receive comments regularly that our mattresses are fantastic so it is surprising to find out...
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David is so very accomadating to me every time I check in. He calls me by name (pretty cool) and is always asking me what he can do to make my stay more pleseant. He is a welcoming voice and always calls me by my first name. He is an asset to you company and I highly recomend him. He...
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Dear Bill,
Thank you for writing a review on your experience at our hotel. We like to ensure all of our guests are welcome and have a comfortable stay. I am pleased to hear that David was very accommodating and provided you with a level of service we expect from all our employees. David is truly a gem and we...
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There are no "cons" to staying here. Great staff, cozy bed, nice pool and spa, decent size towels, and the warm chocolate chip cookies! Would definitely stay here again.
Thank you for writing a review on our hotel and for sharing your experience with us! We are glad to hear you enjoyed your stay and that you will stay with us again on your next trip to Ellensburg.
We look forward to welcoming you back to our hotel!
Sincerely,
Brittany Steward
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Traveling with your pet used to mean you were given a sub-par room -- not any more. Holiday Inn Express is now our first choice when we travel with our pet. The HIE in Ellensburg was great and our room was clean. Here's what we liked about our room: the lighting was very good and all the lamps had good...
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Thank you for sharing your comments on your recent stay with us! We are glad that you and your pet felt welcome! We know that pets are part of the family so they are always welcome (in designated ground floor rooms) here at the Holiday Inn Express.
I am sorry to hear that you experienced issues with the flow of...
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David's friendly check in of our party of four was handled with accuracy and efficiency. His personal touch of offering us freshly baked cookies topped off a great experience with Holiday Inn Express. Thank you. Sherri Osborne PSE Life Member 1920 W Marina Drive, Apt 4 Moses Lake, WA 98837
Dear Ms. Osborne,
Thank you for your kind comments about our Front Clerk David. He has a passion for taking care of our guests and adding his own personal touch on everything he does. I am so glad to hear that you had a great experience at our hotel. We strive to ensure that we provide exceptional accommodations, amenities and...
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